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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Magnetic Chains - Set of 3 is rated 4.8 out of 5 by 32.
Rated 5 out of 5 by from Expensive but just what my chandelier needed Like other customers, I debated whether to order these due to the high price. I'm glad I did as they were just what my foyer chandelier needed.
Date published: 2014-01-27
Rated 5 out of 5 by from Look good, strong magnets They do just what they're supposed to do and look just how they're supposed to look. I like the way they catch the sunlight in the afternoon and make my whole dining room sparkle.
Date published: 2013-12-21
Rated 5 out of 5 by from Beautiful update Been eyeing crystal chandeliers for a while but dreading the hassle and cost of an electrician to remove/replace my existing one, especially since it was pricey to begin with 10 years ago. I purchased these chains and the magnetic drops and instantly updated my fixture. Added a touch of glamour and much more reasonably that replacing the fixture altogether. Magnets are strong and super simple to change around for the perfect look. I love these so much will be ordering another set for more glitz! LOVE them.
Date published: 2013-09-21
Rated 5 out of 5 by from Instant Chandalier! I LOVE these! My Mother has them and I dragged my feet because of the price. I am glad I gave in, there is nothing else like this anywhere for the same quality. They really transform any light fixture! I put the extra ones in my daughters nursery for a more glamorous look! The magnets are strong and the crystal is beautiful-looks real and natural - like it was made that way!
Date published: 2013-08-05
Rated 5 out of 5 by from Better Than Expected At first I didn't want to spend the money...they seemed too expensive for the quantity but the reviews won me over. The reviews are right. What a surprise to find they are worth every penny. Instead of purchasing a new chandelier, we gave ours an updated look with magnetic crystals.
Date published: 2013-06-21
Rated 5 out of 5 by from Beautiful Outstanding, adds just the right amount of bling however you use it. I added mine to a very boring fireplace screen. Worth every penny, I plan on buying more.
Date published: 2013-01-10
Rated 5 out of 5 by from Very nice. Really adds a little something extra to my dining room chandelier.
Date published: 2013-01-08
Rated 5 out of 5 by from Excellent Product This product has great quality and gave me the elegance I was looking for.
Date published: 2012-09-01
Rated 5 out of 5 by from Brilliance I like the magnetic crystals which enhance the chandelier. Am going to order another set to complete the "look" that I want. Just wish the cost was not so high.
Date published: 2012-04-08
Rated 5 out of 5 by from Perfect! I ordered these, as well as the pendalogues, to use on my stairway chandelier at Christmas. They are just right for my purposes, since my chancelier hangs about 9-10' off the floor and getting to it is precarious. Simply "snapping" them on is perfect! My only caveat is to be sure your fixture is not brass or some other material for which magnets won't work.
Date published: 2012-03-01
Rated 5 out of 5 by from Love the sparkle! The magnets on each end are very strong and stay in place! When lights or sun hit the crystals, I love the way they sparkle and release color.
Date published: 2012-02-29
Rated 5 out of 5 by from very easy to use These crystals were great for the holidays and will be for any party. It added a little extra sparkle to my chandelier. They were easy to put on and take off. Once they were on they looked like they were always a part of the fixture. I'm sure to enjoy them for years to come.
Date published: 2012-01-08
Rated 5 out of 5 by from Great product I love these chains. They add just the right amount of bling to the chandelier. I received lots of complements about the new look.
Date published: 2012-01-03
Rated 5 out of 5 by from LOVE! LOVE! LOCVE! I love, love, love this product! So easy and so beautiful! I painted an old brass chandelier and brass sconces then added the crystals and some new shades. Now my dining room has beautiful "vintage" lighting that could not be more attractive!
Date published: 2011-03-17
Rated 4 out of 5 by from Pretty Bling My new chandelier had a coating on it. The magnets would not stick to the areas where I wanted to place them. I had read in previous reviews that this would might happen, but I didn't think mine would be "one" they wouldn't work on. You have to buy sets of three. I bought two sets, but most chandeliers only have five arms. You should find a packaging for one prism. Even thou they are pretty, and have nice sparkle, I think they are overpriced and what do you do with the extra prism?
Date published: 2013-11-28
Rated 4 out of 5 by from Just the right amount of bling Just the right amount of "Bling" for my dining room chandelier. Gives off beautiful light refraction when lit. Would prefer if they weren't packaged as a set of three, as I only needed five and have one left over for string of crystals and one drop. Will hopefully be able to use drop on another lamp.
Date published: 2013-01-17
Rated 3 out of 5 by from Minor Enhancement With These Crystals The crystals are not as high quality as I had expected.
Date published: 2019-09-04
Rated 2 out of 5 by from poor quality I was very unimpressed with the quality of this product. Each chain was much shorter than it is depicted in the picture and product information. Even though it is not the quality I prefer I will still use it for a different project. For the quality of this item the price should be at least 50% less than what I paid. I have purchased other crystal products from other stores for less money and higher quality products.
Date published: 2014-09-21
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Product:LI072-Magnetic Chains - Set of 3