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Macau Armchair

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Macau Armchair is rated 4.5 out of 5 by 23.
Rated 5 out of 5 by from Love it! My Macau Armchair arrived today - very fast delivery - and it is everything I'd hoped for. The color is great and it is very comfortable. I am using it as a desk chair.
Date published: 2017-09-13
Rated 5 out of 5 by from Just the pop of color I needed. I have been eyeing this chair in white for years but when I saw it in the poppy color, I just had to have it!
Date published: 2017-07-06
Rated 5 out of 5 by from very sturdy Purchased for a bit of color in a dark area, not necessarily as a functional piece. I was surprised it was comfortable and sturdy though.
Date published: 2017-05-30
Rated 5 out of 5 by from I am sooo HAPPY Received on time,in excellent condition. I purchased this same chair about 2.5 years ago, and loved it then. I was nervous that this chair would not be the same or as good quality, or the cushion the same. All was well, just the same. I want you to know that the packaging was very good. A soft/bendable cardboard covered the front, seat back and down to base of seat, each side/arm wrapped the same. Each foot of the legs were capped and then the leg wrapped and tied. Chair was stabilized with small Styrofoam blocks inside a very sturdy box. Don't hesitate if you are interested.
Date published: 2017-03-02
Rated 5 out of 5 by from Perfecto! I've been looking at this chair for some time. When I was able to see it and try it out in the retail store, I purchased it immediately. The color gives me just the extra pop I wanted for my living room and it's so easy to move around if needed. Just love it!
Date published: 2016-08-21
Rated 5 out of 5 by from Love this chair! The chair arrived packaged well, no damage. The color is exactly as represented on the website. I am only 5'1" and this chair is the perfect size for me. Purchased as a desk chair, pleased that it fits under my desk even with the arms.
Date published: 2016-07-23
Rated 5 out of 5 by from My Stylish Chairs Ordered four in white for glass table in eat in kitchen, replacing dark rattan. I began having doubts - what was I thinking ordering online and not seeing, touching the product. The impressive part of this transaction was the delivery - packaging that protected every inch of the chairs, all arriving in perfect condition. They brighten up the area and look more "beachy" than the previous furniture. What doubts? ....everybody loves the new look.
Date published: 2016-07-04
Rated 5 out of 5 by from Needed some color in my hallway I wanted a chair for a corner of my hallway. I did NOT want something too bulky and also desired some color. This chair fit the bill perfectly. It arrived in perfect condition as it was well packaged. All I had to do was attach the cushion. In the future, I might experiment with a floral cushion.
Date published: 2016-05-20
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