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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Macau Armchair is rated 4.3 out of 5 by 28.
Rated 5 out of 5 by from Love this chair! The chair arrived packaged well, no damage. The color is exactly as represented on the website. I am only 5'1" and this chair is the perfect size for me. Purchased as a desk chair, pleased that it fits under my desk even with the arms.
Date published: 2016-07-23
Rated 5 out of 5 by from My Stylish Chairs Ordered four in white for glass table in eat in kitchen, replacing dark rattan. I began having doubts - what was I thinking ordering online and not seeing, touching the product. The impressive part of this transaction was the delivery - packaging that protected every inch of the chairs, all arriving in perfect condition. They brighten up the area and look more "beachy" than the previous furniture. What doubts? ....everybody loves the new look.
Date published: 2016-07-04
Rated 5 out of 5 by from Needed some color in my hallway I wanted a chair for a corner of my hallway. I did NOT want something too bulky and also desired some color. This chair fit the bill perfectly. It arrived in perfect condition as it was well packaged. All I had to do was attach the cushion. In the future, I might experiment with a floral cushion.
Date published: 2016-05-20
Rated 5 out of 5 by from comfortable for a desk chair and attractive We needed a chair that was flexible for our small apartment. Had to be comfortable for long hours at a desk, work for dining, and extra living room seating. Plus it had to be attractive...this fits the bill all around
Date published: 2015-10-15
Rated 5 out of 5 by from Great chairs Great chairs....delivery so timely and in perfect condition!
Date published: 2015-08-24
Rated 5 out of 5 by from just what i wanted I have a small home in a retirement community. My living room is very narrow but needed extra seating. I love the oriental look of this chair with my décor and the size is perfect for extra seating.
Date published: 2015-07-05
Rated 5 out of 5 by from This chair is great! I love these chairs! A super value for the money. Style is great and the coral color (also in black and white) is perfect in my study. You can't go wrong with this purchase.
Date published: 2015-06-17
Rated 5 out of 5 by from I love it! This chair is perfect in looks and comfort. Goes well with most decors. I use it as a chair for my laptop, which goes well with a black desk I purchased previously.
Date published: 2015-04-20
Rated 5 out of 5 by from Great chair Love this chair...color is exactly as pictured and great quality. Wish I needed another one.
Date published: 2015-03-26
Rated 5 out of 5 by from A very stylish look for a great price We ordered eight armchairs to dress up an existing round glass dining table with a navy/warm red/yellow Persian rug under it. They are truly the perfect, rich-looking accent without being dominant. I am an interior designer and this purchase was for a condo. The chairs are very study and well-built and the coral color is stunning. I intend to cover the seat cushions with a navy/cream chinoiserie linen fabric. I may also add some very dark navy or black 'bamboo eyes' to the chairs with a sable brush….not necessary, but an interesting detail. Love these chairs….very versatile and good looking. Delighted to have purchased them!
Date published: 2014-11-19
Rated 5 out of 5 by from Love I used this right off my kitchen with a 58" bright white desk against navy blue grasscloth. It is perfect - super comfortable and the best price by far on this style chair I could find. Highly recommend. Thank you Ballard, once again, you did NOT disappoint!!
Date published: 2014-08-11
Rated 5 out of 5 by from Coral color enhances design I love this chair; the chair & color is exactly as pictured! I needed a chair in a GBR, & used the "vibrant color & Chippendale style" as pop out features. Fabulous! I also covered the cushion in a fabric I already used on a throw pillow. This chair makes a great statement!
Date published: 2014-07-13
Rated 5 out of 5 by from Beautiful and comfortable! I loved this chair from the minute it came out of the box! The color is true to the catalog and online. And it is very comfortable.
Date published: 2014-06-08
Rated 4 out of 5 by from Good buy The design and color are really great. Love that about the chair. The cushion is really cheap, and the strapping on the arms is loose in some places. I give it a six out of ten, mainly due to the cushion. As usual, your delivery time is excellent.
Date published: 2016-01-14
Rated 3 out of 5 by from The color of the chair cheapens the look for me. I chose this color to accent a room with lots of neutrals: cream, pale grey and navy. Coral/cream Ikat design pillows look great. The MaCau armchair is perfect for the room in every way but color. It's not that it's coral, it's that the coral hue is not subtle enough. It screams in my room. You could still get the color impact if the coral were grayed back a little. The color POW is over the top and cheapens the look of the chair for me. Could have been a sophisticated addition to my room, but isn't because of the hue.
Date published: 2015-10-11
Rated 3 out of 5 by from Chairs are bright, REALLY bright These chairs are about as inexpensive as you can find for this style. I ordered 4 of these for my dining room, thinking they would be a great punch of color, as I have a few accent pieces in coral. When the chairs arrived, my first thought was "They're neon." The chairs aren't terrible, but for the money I spent, I wanted something I would love!! They are REALLY, really bright orange..well, at least I will never bump into them in the middle of the night. They looked RED ORANGE in the online photos; they are not. I am not afraid of color, in fact I love bright pieces. However, these chairs are about as loud as a drunken uncle at a wedding. Another review said they look like plastic, I can kind of see how one could say that. In my opinion, these need to be tamed with a lot of neutral and blue accessories. Well, I suppose boxing them back up is just a waste of time, I will just have to wear sunglasses every time I sit down to eat. I will grow to love them, I HOPE. For $1,100 I had better!!!
Date published: 2015-05-24
Rated 2 out of 5 by from gorgeous, but quality needs work This chair is really gorgeous. I bought four for my dining table. However I've had two problems; 1) the cushion covers are bad. On two of them the zippers broke and on another the ties came right off in the wash. and get this - they don't sell replacement cushions!! 2) one of the chairs has broken/split right in the middle of the back. Wasn't worth the money for me.
Date published: 2015-12-07
Rated 1 out of 5 by from cheap construction, wrong cushion, narrow I bought these about a month ago, they came with a different cushion than is pictured. I've been going back and forth with Ballard and still haven't come to a resolution. The chair is made of more of a plastic/faux wood material and they're rather narrow. Not crazy about them or the crummy cushion they came.
Date published: 2018-10-14
Rated 1 out of 5 by from Cushion is NOT white Two issues with this chair; it's extremely uncomfortable and the cushion isn't anywhere close to being white. It's a very yellow cream, which looks terrible against a white chair. Took the cushion into the store and even the design folks said how yellow it was. Ballard sent me a replacement chair, and the replacement chair was the same. Ended up having to return both chairs. Not only because of the cushion, but because of how uncomfortable it was for your back.
Date published: 2018-03-06
Rated 1 out of 5 by from very disappointed in the quality Chair advertised as bamboo, and looked like painted plastic.
Date published: 2014-08-31
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