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Ballard Designs
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Luxembourg Tufted Chaise

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Luxembourg Tufted Chaise is rated 4.8 out of 5 by 4.
Rated 5 out of 5 by from Love my Chaise. This chaise is perfect for my small apartment. Compact, stylish, and comfortable!
Date published: 2016-06-10
Rated 5 out of 5 by from Gorgeous Chaise!!! I've been coveting this chaise for some time and after a brief delay, my chaise arrived today and it looks amazing! A great size, it doesn't take up a lot of room in my tiny bedroom, but is plenty big enough to stretch out and relax...I nearly took a nap while testing it out. I put a short lumbar pillow on it and it looks great. One thing, but this was my choice, I upgraded to the Suzanne Kasler linen in Camel and it looks great, however, it is quite light. My room is a combo of grays and camels and due to the wear it will likely get, I probably should have gone with a dark gray like the new heather gray Sunbrella fabric, a more judicious choice with my cats...but sometimes a lady just wants pretty...and it is! It looks fantastic with a dark gray alpaca throw on top. I think I will take that nap... Delighted. Thanks again Ballard Designs.
Date published: 2013-01-24
Rated 5 out of 5 by from My favorite purchase! I love the Luxembourg Chaise. The charcoal velvet fabric is so soft and luxurious. What a perfect spot for relaxing and reading a book. This is best furniture purchase I have ever made!
Date published: 2013-01-04
Rated 4 out of 5 by from Love this chaise It sits perfectly in my small home office and the Queen's Gold color is gorgeous. Perfect for working on a laptop when you're tired of sitting at the desk. The only reason I didn't give it 5 stars, is that it isn't ideal for napping. I'd hoped for a place for quick cat naps but the slope and general stiffness aren't ideal unless you easily sleep sitting up. Not a problem of the product, just the way it's designed. But I love it in every other way.
Date published: 2013-07-05
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*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UH014-Luxembourg Tufted Chaise
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