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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Lucille 3-Light Faceted Crystal Chandelier is rated 4.6 out of 5 by 71.
Rated 5 out of 5 by from Crowd Pleaser This light fixture is absolutely beautiful. I purchased one for my dining room which looked wonderful. My sister saw it, fell in love with it and I purchased another one for her. After my friends and family saw it, they too wanted one. I am so happy with it and have been enjoying it through the holidays.
Date published: 2023-12-05
Rated 5 out of 5 by from Love Beautiful. I have been searching for years for the perfect chandelier and this is it!
Date published: 2023-12-03
Rated 5 out of 5 by from Ballard Design Lucille 3-Lite Crystal Chandelier The Ballard Design Dining Room Chandelier fixture is stunning with a perfect blend of functionality and elegance, making it a standout addition to any dining area. The carefully designed light dispersion not only illuminates every corner of the dining space but also creates a warm and inviting atmosphere. The chandelier's multiple bulbs provide ample lighting without being harsh, making it ideal for both intimate dinners and larger gatherings. The intricate details and craftsmanship are evident in every element, from the carefully arranged crystals to the polished metal finish. The chandelier serves as a focal point in the room, capturing attention and elevating the overall aesthetic.
Date published: 2023-11-29
Rated 5 out of 5 by from Upgraded lighting Gorgeous! Big improvement over lighting supplied by our builder. Already receiving compliments from our guests. My only issue was that it arrived with one broken and hanging crystal, which my niece had to glue.
Date published: 2023-11-27
Rated 5 out of 5 by from Soft and sparkly! This light is gorgeous. It was easy to install and brings a moody glow to the primary bedroom. It is not extremely bright, FYI. We love it. Highly recommend!
Date published: 2023-11-13
Rated 5 out of 5 by from Gorgeous reflection Larger than we thought. However, it’s gorgeous and it is elegant. We put it in our dining room which is about 12x15 and couldn’t be happier. Easy to install. The reflection on wall and ceiling is mild, but stunning altogether.
Date published: 2023-10-28
Rated 5 out of 5 by from Stunning Chandelier This chandelier adds such a stunning touch with delicate lighting to our dining room! And Ballard’s does a superb job in packing it so it comes to you in one piece. Highly highly recommend!
Date published: 2023-08-11
Rated 5 out of 5 by from Pendant Beautiful light fixture! Larger than expected but stunning!
Date published: 2023-08-04
Rated 5 out of 5 by from Fabulous Its as beautiful in person as in the catalog / online.
Date published: 2023-04-28
Rated 5 out of 5 by from Beautifully Timeless Chandelier Absolutely beautiful and timeless chandelier! I love the way the light illuminates through the crystals. The brass brings such warmth and charm to the fixture.
Date published: 2023-04-17
Rated 5 out of 5 by from Gives off warm bright to dim light Beautiful Chandelier Easy to install. This Onion shape works with all the Ralph Lauren Furnishings and is really different that every other light we did not consider.
Date published: 2023-04-17
Rated 5 out of 5 by from Stunning! I love this chandelier. I receive so many compliments.
Date published: 2023-02-06
Rated 5 out of 5 by from Uniquely Stunning I was looking for something different. This chandelier is beautiful and is timeless.
Date published: 2023-01-28
Rated 5 out of 5 by from Love love love ! This chandelier is more beautiful in person! It is grand and makes the room feel cozier.
Date published: 2023-01-12
Rated 5 out of 5 by from Beautiful and Classic! I love this light it is very beautiful. Easy to install only recommendation is put the bulbs in before you hang it. It was hard for us to unscrew the top off while hanging and since it was the first time to unscrew it was a little tougher. We had to take the fixture down, place bulbs and re-hang.
Date published: 2022-12-22
Rated 5 out of 5 by from Lucille 3 light Chandelier Absolutely gorgeous! Could not be more pleased! Perfect for my smallish dining room!
Date published: 2022-11-07
Rated 5 out of 5 by from STUNNING CHANDELIER!!! I can't express how much we love this piece...it looks even better than in the pics and elevates the room.
Date published: 2022-10-08
Rated 5 out of 5 by from Beautiful & Elegant Chandelier It is absolutely beautiful! It adds elegance and charm to my home office.
Date published: 2022-04-11
Rated 5 out of 5 by from Vintage gorgeousness I love this chandelier. Everything I expected and even more. My husband installed it very easily.
Date published: 2022-03-11
Rated 5 out of 5 by from One of the best purchases I’ve made This is stunning and better in person. It completely set the mood in my bedroom and I’m constantly in awe of it. I will keep this forever. And yes, it is real crystal.
Date published: 2022-02-28
Rated 5 out of 5 by from Love it! This chandelier is so beautiful and so different. I can’t wait to hang it!
Date published: 2022-02-26
Rated 5 out of 5 by from Stunning light, tight space to hang This light is beautiful! It’s well made, solid, and exactly as pictured. The biggest difficulty was the cover for the electrical box didn’t come down the chain, so it was a very tight fit working to get it hung and wired. Now that it’s up, I absolutely love it.
Date published: 2022-01-23
Rated 5 out of 5 by from All we expected Packaged very well. Great quality. Looks great. Installed well. we love it.
Date published: 2022-01-07
Rated 5 out of 5 by from Beautiful chandelier This is absolutely gorgeous and makes such a statement in a room. I had mine installed in my entrance hall and it is stunning.
Date published: 2021-11-29
Rated 5 out of 5 by from Crystal chandelier It's beautiful and looks great in my master bedroom.
Date published: 2021-11-18
Rated 5 out of 5 by from Simply Beautiful ! I must say I looked for a chandelier for quite some time. I wanted something with crystals but not the typical style chandelier with hanging crystals. When I found this one I was in love with it! It's stunning how the lights give off a beautiful warm glow to my dining room. The style is almost a Great Gatsby look. The onion shape is unique and compliments the room perfectly. We love turning on the light just to admire the sparkling lights ! Well worth the price, and I can easily change the bulbs myself.
Date published: 2021-11-03
Rated 5 out of 5 by from Very happy and bulb change is fine I was hesitant to buy this light because of the reviews about the difficulty of changing the bulbs but it was the only light my husband and I both loved. It’s up and beautiful and, as it turns out, it’s easy to change the bulbs - your hand does not have to fit from the underside of the chandelier. The fixture just needs to be turned in order to detach the entire beaded part from the hanging attachment and all three light bulb bases will be easily accessible.
Date published: 2021-06-26
Rated 5 out of 5 by from OUTSTANDING!!! Unusually beautiful!!! The faucets add a dimension on the ceiling that is lovely!
Date published: 2021-05-21
Rated 5 out of 5 by from Just Beautiful ! Bought this as a Christmas gift for myself . Love , Love, Love It ! . Well made . Wonderful addition to my living room .
Date published: 2020-12-16
Rated 5 out of 5 by from Charming Chick It’s stunning and makes a beautiful showing . I love that the shape is different from the traditional chandeliers but still a hint of vintage
Date published: 2020-03-03
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Product:LR042-Lucille 3-Light Faceted Crystal Chandelier