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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Luce 6-Light Chandelier is rated
4.8 out of
5 by
44.
Rated 5 out of
5 by
Maureen D from
Great classic look- can’t go wrong!Love this chandelier and was a good purchase. I purchased the linen drum spa colored shades and it looks lovely. I didn’t care for “candle drip look” as many .....but not overly visible.
Date published: 2020-10-06
Rated 5 out of
5 by
Frenchmary from
How do you make it all work?I needed a style neutral fixture, that both my husband and I could agree on, to match two large fixtures over our kitchen island, in close proximity. (Whew!) This lovely fixture had just a little something extra to make it special and met all our
needs. Having lived in NE for the past 45 years I didn't want anything too colonial and this didn't seem so.
Date published: 2020-06-23
Rated 5 out of
5 by
Ginny P from
Versatile FixtureGood looking and versatile. Bought some inexpensive chandelier shades and looking forward to changing them out periodically for a different look. Fixture is lightweight & easy to hang with plenty of chain. Gold accents look slightly orange up close but definitely give off a gold tone. Love it!!
Date published: 2020-04-12
Rated 5 out of
5 by
Lbtexas from
Well built with subtle antique brass delicately touched on the knotted areas.
Date published: 2019-12-26
Rated 5 out of
5 by
Lbtexas from
Looks beautiful!Well built with subtle antique brass delicately touched on the knotted areas.
Date published: 2019-10-04
Rated 5 out of
5 by
Suzy H from
Rustic eleganceInstalled in our mountain house and absolutely beautiful! With your rattan chandelier shades, just the right rustic elegance!
Date published: 2019-10-03
Rated 5 out of
5 by
DCoffee from
Country EleganceWe installed this ourselves about a week ago. Good instructions and it was light weight which made things easier. I love it and it looks just like the picture. Looks great with the shades i ordered with it.
Date published: 2019-07-29
Rated 5 out of
5 by
sharon24 from
Great dinning room light.I love it looks great over my table! So glad I purchased it and added the basket weave shades.
Date published: 2019-05-10
Rated 5 out of
5 by
S1eph from
As expectedConsidering the sale price, I have no complaints about the chandelier. It arrived for in store pick up when and as promised, well packed and ready to hang.
Date published: 2019-04-16
Rated 5 out of
5 by
Ababab from
Just what I had been looking forTimeless style, thank heavens for a change from most of what is available of late. Solid, well made, beautiful! I did purchase brighter wattage bulbs from another source as I demand enough light for reading and working at the table as well as dining. it arrives almost flat but the arms are easily rotated into position.
Date published: 2019-04-16
Rated 5 out of
5 by
ElizabethJT from
Chandelier looks greatI was concerned about the “gold” tone overlaid on the black wrought iron finish. It is very subtle and pleasing. The artical on your website about how to size a fixture was really helpful. This is a larger fixture than I would have picked but it is in scale and throws a good light with the LED lamps I installed.
Date published: 2019-01-18
Rated 5 out of
5 by
Michele Smith from
Love Love Love it!!!I bought this for my dining room, hung it up and fell in love.. great purchase
Date published: 2018-10-16
Rated 4 out of
5 by
Tillies mom from
Luce 6 Light ChandelierWe like the simplicity of this fixture. We decided to add cream color linen shades to the lights to dress it up a little. The description said there were gold accents but they are very dark, so the entire fixture really looks like dark bronze but that works in our house. Wish they had put better directions in the box, it was shipped in a flattened configuration and we weren't sure how to get it to open up to the correct configuration. Finally just figured it out by pulling the arms apart.
Date published: 2019-11-04
Rated 4 out of
5 by
Ababab from
Beautiful timeless style for a change!Beautiful with or without the rattan shades although I swapped out the bulb style for better quality light and that the shades would clip to properly unlike the ‘candle flame‘ style
Date published: 2019-08-27
Rated 4 out of
5 by
Blyn from
Simple but elegantI have been looking for months for something like this. Light airy look. I would have given it 5 stars but not fan of the candle holders with fake drip marks. That one change and it’s perfect. Bought the lighter vintage rust looking one (Ballard if you ever change candle holder piece please contact me would love to switch them out)
