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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
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Low Profile Louis Wood Bed is rated 4.0 out of 5 by 16.
Rated 5 out of 5 by from Love this Bed I received this bed a few weeks ago in black, just set it up. I am in love, exactly what I wanted. The side rails are wood, i called customer service to verify prior to placing the order. Quality is great and price even better, same bed selling of $2,000 else where. Doesn't take up the entire room, mattress sits up high, you must have great linens for it. Again, love this bed, you won't be sorry.
Date published: 2012-11-28
Rated 5 out of 5 by from Beautiful, and better quality than expected! I ordered the Louis low-profile bed in the Weathered White finish. It arrived quickly, was very easy to assemble, and is BEAUTIFUL! It is sturdy, well-built, and better quality than expected. A couple of other reviews mentioned metal side rails- mine are wood, painted like the rest of the bed, and look great. The bed has support posts that you can't see, which run in a line down the center, underneath the mattress, and keep it from sagging. They attach to the slats that support the mattress and rest on the floor.
Date published: 2012-11-03
Rated 5 out of 5 by from Just what I was looking for in a bed! Looked everywhere for a full size low profile bed with style. This bed is just what I wanted, great quality, style and size. I am so happy with my purchase!
Date published: 2012-05-29
Rated 5 out of 5 by from Gives my bedroom the exact vibe I wanted! This bed looks fantastic, entirely made of wood. Looks great with the deep jewel tone colors on the wall and fabrics. Doesn't get lost no matter how many colors are thrown at it. Loved it so much, I added the matching vanity. Will keep purchasing pieces to go with the bed as they become available.
Date published: 2012-04-13
Rated 5 out of 5 by from LOVE IT This bed is great... just as described, all wood, very nicely constructed, sturdy and even my dullard husband was able to build it without any tools! I dig this bed.
Date published: 2012-02-02
Rated 5 out of 5 by from Perfect!!! This is one beautiful bed! I have been looking for a long time for a low profile bed that would blend in with some family heirloom pieces, but would also have an up-to-date feel, and the Louis bed fits the bill. I had no problem putting the bed together by myself, and it is a quality piece. Very happy with my purchase.....thanks!!
Date published: 2011-10-21
Rated 5 out of 5 by from Product looks great-exactly like the picture! I ordered this bed and was a little worried due to a comment that someone had made about the siderails being metal. Before I ordered I checked with customer service and they assured me that the rails were wood. The bed arrived and it looks great. I have been searching for about 6 months to find a wooden bed that I like. Most I've seen are massive and wouldn't look good in my smallish space-this bed looks really good and I am so happy I bought it.
Date published: 2011-07-15
Rated 5 out of 5 by from Love this bed! It's beautiful and elegant. The woodwork on this bed is beautiful and it's very solid. The cane is well woven and sturdy. I think the bed is absolutely beautiful, and I'm so glad I bought it!
Date published: 2011-03-17
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Product:MB209-Low Profile Louis Wood Bed