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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Low Profile Louis Wood Bed is rated 4.0 out of 5 by 16.
Rated 4 out of 5 by from overall beautiful bed... I really like this bed. i do feel that the finish quality needs work. there were places where it was not wiped off/in thoroughly and places where it is thin. it is a low quality finish poorly applied in places. I worked quality control in a high end furniture plant so I know finishes and I know I am picky. Most people might not even notice. I still liked this bed enough to keep it, and to recommend it. It is beautiful in my bedroom!
Date published: 2013-02-08
Rated 4 out of 5 by from Nice bed Looks good and makes a big difference for my guest room. Reasonable price. Note that the side rails are wood.
Date published: 2012-12-30
Rated 4 out of 5 by from Beautiful, but needs prep work to be used well. The bed is beautiful and well-constructed, and arrived sooner than expected. However, the included frame "slats" were king-sized for my queen-sized frame and had to be cut down by several inches to be useable. Don't plan on using a box spring with the mattress--it makes the bed very high and appear top-heavy. However (again), omitting the box spring means you'll need to put ply wood across the frame base to provide proper mattress support--the 4 slats aren't enough. We stained the ply to match the bed because, as noted in earlier reviews, the frame is several inches wider and longer than the mattress so that the frame and the floor beneath it (or the plywood) are visible. Extra money and work but the results are beautiful.
Date published: 2012-10-13
Rated 4 out of 5 by from Beautiful bed I am very pleased with the Louis bed that I purchased. It is beautiful. After I ordered the bed I noticed the review speaking of the bed being wider than it should be. That was a concern for me. When the bed arrived it was easily assembled. The frame is indeed wider than a standard mattress size causing the mattress to be supported on the slats, rather than fitting snugly next to the bed frame. My husband assured me that the construction of the slats is above and beyond what is needed. They are dovetailed onto the side slats rather than floating free. I used a low profile box spring under my mattress and am now sleeping soundly in my beautiful bed.
Date published: 2012-02-03
Rated 3 out of 5 by from Side rails are metal! I received this bed (king size, old world stain) and I like the wooden headboard and footboard. The color is a nice warm brown, and the caning seems of good quality. I was so disappointed, however, to see that the side rails are metal. I checked the online description and there was no mention of this that I could find - I had assumed the rails would be the same wood as the rest of the bed. Totally disappointed - would not have bought it had I known.
Date published: 2011-05-31
Rated 2 out of 5 by from dimensions incorrect Full bed sits on slats and is too small for frame.
Date published: 2012-11-04
Rated 2 out of 5 by from incorrect bed dimensions Returned bed, dimensions are incorrectly stated under printed internet details. Frame is 4 inches wider, box spring rests on bed slats instead of frame, bed construction visible. Bed skirt falls on slats or if draped over bed rails sticks out too far. Footboard and headboard are 8 inches higher than printed. Centered leg supports that sit under slats are not stable. Bed design is lovely and if dimensions are corrected I would repurchase it.
Date published: 2011-12-30
Rated 1 out of 5 by from Sides are not wood I was disappointed that the headboard is connected to the footboard with a metal bed frame. I think that a bed that cost as much as this one would have wood sides. When I pull the bedding back you can see the metal frame and it isn't even black (I ordered it in black) it is a taupe brown! If I had known, I would not have ordered the whole bed, I would have just purchased the headboard. No where in the description does it state that the bed is put together on a metal frame. I would send it back if I could.
Date published: 2012-08-18
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Product:MB209-Low Profile Louis Wood Bed