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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Louis Metal Media Console is rated 4.2 out of 5 by 22.
Rated 5 out of 5 by from Beautifully crafted, very traditional piece but with a modern twist because of the metal. Fantastic media stand, with plenty of storage.
Date published: 2020-10-07
Rated 5 out of 5 by from Great Transitional Piece I read all of the reviews carefully and was a bit concerned about the few poor reviews but ordered the Louis Console anyway. I am happy I did! The few poor reviews must have been anomalies. This well-built, sturdy console was delivered professionally in perfect condition and is exactly as described. Don’t hesitate to purchase.
Date published: 2020-08-18
Rated 5 out of 5 by from Louis metal media console Beautifully crafted, very traditional piece but with a modern twist because of the metal. Fantastic media stand, with plenty of storage.
Date published: 2020-07-10
Rated 5 out of 5 by from Design features This is a beautiful metal cabinet that blends well with any style interior. Pre-cut holes in the back of the cabinet provides logistical placement of power cords from media components. I love it!
Date published: 2020-02-28
Rated 5 out of 5 by from Lovely Media console I love the console. It is very sturdy; well built. Very heavy. I already had the Louis metal side table & wanted this matching piece. It’s beautiful; arrived in perfect condition, thankfully. Very happy with my purchase.
Date published: 2020-02-25
Rated 5 out of 5 by from Nicer than expected! This is a nice quality unit. Was pleased to see the (3) access grommet holes in the back already drilled for wire management and cable pass thru, which I was hoping for but didn't expect. The drawer glides are nice & heavy duty and function with ease and overall well built product. The gun metal color is exactly what I hoped for and looks great against our new reclaimed wood wall. would recommend this product to anyone.
Date published: 2017-01-02
Rated 5 out of 5 by from Nice piece of Media Console I looked up lots of places including - Room and Board, RH, DWR, C&B, BDI, etc for media center. I wanted a media center that would compliment my hardwood floor and match contemporary furniture. The piece matches with all kind of furniture. I didn't want a media center too tall as my TV and sound bar are already mounted on the wall. This piece fits is nice under the sound bar. It is well made and heavy. There is a plenty of room in the side cabinets and 3 drawers. The round opening in the back is only on the right side. I wish they had openings on both the sides as all my media wiring is on the left side. I may have to drill a hole on the left side. Assembly consisted of attaching the legs to the bottom of the console. The color is as pictured and the delivery guys were very professional.
Date published: 2015-08-27
Rated 5 out of 5 by from So pleased with the Louis console! I wanted a unique media console that had a French look to it. This Louis console fit the bill. I have never seen anything like it. I got compliments on it already. Delivered perfectly as promised. It has lots of drawers that I haven't even filled yet. Strong. Holds our large screen 52" TV. It has three sets of fluted legs which adds to its strength. I'm going to love it for a long time.
Date published: 2015-07-01
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Product:MQ080-Louis Metal Media Console