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Ballard Designs
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Louis Desk Chair

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Louis Desk Chair is rated 3.0 out of 5 by 3.
Rated 5 out of 5 by from beautiful! I had this chair upholstered with custom fabric I sent in. I specified how I wanted the design to be placed and they executed perfectly! The only issues were that their specifications had me order and send WAY too much fabric (they sent me what was left over and it was a significant amount). Also, the wood I selected (weathered) was quite a bit darker than it appeared on the site. You might want to order a swatch to be certain what you're getting. There were a few shipping challenges with the company Ballard contracts with for "final mile" delivery but Ballard stayed in communication with me throughout and helped keep things moving.
Date published: 2015-04-27
Rated 3 out of 5 by from You aren't paying for what you get We ordered this chair for a client with the dove gray finish and the purple velvet fabric for her office. The chair had several scratches of where the dove gray finish came off and the fabric was wrinkled. There were visible glue marks of where they glued the cording towards the top. I just feel like for an $800 chair you should get a better, more carefully handled product.
Date published: 2014-09-22
Rated 1 out of 5 by from Terrible quality I have purchased many items from Ballard and they are usually of very high quality. This chair is the exception. I am on my second, having exchanged the first because the bars on the bottom fell out. The second chair is now broken as well. The casters on both chairs were not properly installed and would fall out when you picked the chair up. Now my chair is cracking where the caster goes in. I weigh 150 lbs so I hope I am under the weight limit for this chair! I have reached out to customer service to hopefully get a refund, as I do not want another of these shoddy chairs. I recommend steering well clear of this chair. PS, the caster wheels for both chairs also left black marks on my floor. They always wiped off when I mopped it, but it did look terrible between moppings.
Date published: 2015-10-25
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UF016-Louis Desk Chair
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