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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Lottie Triple Arm Sconce is rated 4.9 out of 5 by 30.
Rated 5 out of 5 by from Class act Absolutely love them. Went in an old house we remodeled to denote that area as a dining room. I knew ( not like I doubt myself) when the contractors kept making comments about how nice they are. It’s like a element of surprise in that area. The pair really up the design of that area.
Date published: 2020-04-28
Rated 5 out of 5 by from Best purchase! LOVE these! Perfect for flanking my fireplace. We put them on dimmers and-oh- so gorgeous!!!
Date published: 2020-04-19
Rated 5 out of 5 by from A wonderful buy! Fabulous look for the price. Needed a splash of modern
Date published: 2019-11-26
Rated 5 out of 5 by from Perfect choice !!! Stunning. I couldn’t be more pleased. I hung two with black shades in our half bath one on either side of a very large mirror,what a difference. Absolutely beautiful. ⭐️⭐️⭐️⭐️⭐️
Date published: 2019-08-18
Rated 5 out of 5 by from Interesting shape! I bought this sconce to add some interest to an otherwise boring staircase. It did not disappoint and the staircase with the obligatory family photos looks way more interesting. I will say that with the black shades, although I love the look, the light isn’t as bright as I thought three bulbs would be. I may try white shades to compare, although the black shades are classy.
Date published: 2019-06-22
Rated 4 out of 5 by from 3-Arm Light Unusual design and fits in almost any style. I put ours in a half bathroom to replace those boring over-the-mirror kind. The black shades I chose cut the amount of light down too much, so ordered the off-white ones. 3-Arm
Date published: 2020-08-21
Rated 4 out of 5 by from Triple arm sconce This is a good looking fixture that adds sophistication to my stairway. I thought, since it is a three light fixture, that it would provide even better illumination than my smaller two light sconce. However, the black shades do just the opposite. The area is a bit more shaded. I wish Ballard’s sold the exact shades in white separately as I think that would solve the problem. I still like this fixture and may try other white shades on it.
Date published: 2019-08-22
Rated 3 out of 5 by from Very large, unique fixture Very good quality base and shades but the photos don’t provide an accurate account of the overall very large scale and somewhat whimsical tone of the fixture. I bought it with the black shades, and the white interior of the shades, I feel, bring down the value because imperfections in stitching are more visible. I am replacing with Ballard’s black metal shades like those with the Preston sconces. Before buying be sure to note overall height and width with shades and map on a wall.
Date published: 2021-06-04
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Product:LW616-Lottie Triple Arm Sconce

Lottie Triple Arm Sconce

Lottie Shade - Small