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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Monarrezl from
Loft Mirror ReviewI absolutely love this piece. It’s very heavy but was so easy to hang and is the perfect touch to the space. It is very high quality and looks stunning.
Date published: 2022-05-13
Rated 5 out of
5 by
eastondecorator from
Great mirrors!!Awesome! Looks great! Took long to get a replacement for the first one that was broke but otherwise exactly the look I wanted!
Date published: 2022-05-13
Rated 5 out of
5 by
Cristina C from
Perfect dimensions!I was very happy to find these mirrors because they were narrow and perfect for the walls on either side of my fireplace. The quality is very good, they are heavy and well made.
Date published: 2022-04-19
Rated 5 out of
5 by
Vanessa21 from
Beautiful, Timeless, Mirror - Very HappyTook a while to ship, but it was worth the wait. Elevates my entryway and gives the illusion of a larger space!
Date published: 2022-03-21
Rated 5 out of
5 by
Perfect mirror from
Loft mirrorLove this mirror. So huge and also slimming. I put it over my stairs to make my room feel bigger.
Date published: 2021-12-27
Rated 5 out of
5 by
pyria1983 from
Gorgeous, classy, expensive looking rustic mirrorsVery beautiful mirrors, rustic and classic at the same time, can fit any room! Outstanding quality! Mirrors were packed very safely using wooden pallets. Highly recommend.
Date published: 2021-12-13
Rated 5 out of
5 by
Mingwayb from
ExcellentGood quality and heavy, easy to install, elegant entryway with 13 FT ceiling.
Date published: 2021-11-14
Rated 5 out of
5 by
SuiW from
Transforms a RoomGorgeous mirrors that transformed the look and feel of our open-plan dining room that connects to our piano/sitting room. The ceiling is vaulted and pitched, and the large white wall needed a statement piece behind the dining table. I didn't want to add a large painting or art piece. I needed something more! Enter these loft mirrors....they bring more light into the overall space and is a statement when you enter the front door and see them on the wall. It also helps the room feel bigger, and that illusion is carried throughout the space from different angles when you're in the room. These mirrors were the perfect pieces to dress up the large, empty space on the wall. They are heavy, substantial mirrors. You will need help hanging them. It took my husband, his friend, and myself to measure, re-measure, level, hold, and mark out the locations for hanging. It took a while, but once up, they are beautiful. The hardware that comes with the mirror will hold it. I was skeptical, but it works great. I decided to go with 4 mirrors (3 wasn't enough), and I'm glad I went with my gut. It's beautiful and I've received many compliments.
Date published: 2021-11-04
Rated 5 out of
5 by
Jane Wag from
MirrorsI bought 2 of the 16 x 20 mirrors for my entry way. They are beautiful & are exactly as in picture. Would definitely recommend these mirrors.
Date published: 2021-09-20
Rated 5 out of
5 by
Northwest designer from
Look like windowsThe mirrors look fantastic and are as shown. One came broken and they immediately sent a new one.
Date published: 2021-09-08
Rated 5 out of
5 by
Deecee from
Perfect!Just what we wanted to brighten up our dining area. Good quality metal frames.
Date published: 2021-09-04
Rated 5 out of
5 by
Aingo from
Very happy with loft mirrorsThey are well made, heavy but easy to hang! They work so great in the space and totally open it up.
Date published: 2021-06-23
Rated 5 out of
5 by
Jacqueline J from
QualityThis is a solid quality mirror. I was impressed with how well protected it was packed for shipment.
Date published: 2021-05-30
Rated 5 out of
5 by
Baton Rouge from
20x80 mirrors worked great!I bought 4 of the 20x80. They are heavy (58 lbs) quality pieces. Came with hardware for hanging. They look amazing!
Date published: 2021-04-06
Rated 5 out of
5 by
Westie_mom from
Very nice mirrorBought 4 of these mirrors several months back but just got around to hanging them up. I bought the biggest size and it makes the room feel taller and bigger. Well made and heavy. Getting them lined up was a little tricky. I’m not done with this room but the mirrors already add so much character
Date published: 2021-03-26
Rated 5 out of
5 by
MagSag from
WOW Entrance!I purchased 3 of the 5' mirrors to use with the cabinet, as pictured in the catalog, to use in my entryway. it definitely created a WOW. The mirror frame is metal and they are heavy; however, we had no problem hanging them. Love the total look.
Date published: 2021-03-26
Rated 5 out of
5 by
Pico from
2 mirror panelsI love, love, love these mirrors. Got 2 for dining room. Reflects sunny outside. Creates very classy look.
Date published: 2021-03-04
Rated 5 out of
5 by
Cnelson50 from
Dramatic FoyerAbsolutely love these. Definitely added the impact I wanted in our foyer. We purchased three of the taller mirrors and are so happy with the quality and look of these mirrors. Also caught a sale so that really made this purchase awesome.
Date published: 2021-02-07
Rated 5 out of
5 by
K Kingsley from
Loft mirrorLove the size! We put them in our foyer and they are perfect!
Date published: 2020-08-14
Rated 5 out of
5 by
Anonymous from
Beautiful!Perfect for tall ceilings- these were the perfect addition to our living area!
Date published: 2020-07-30
Rated 5 out of
5 by
BillZ from
Adds drama and lightThe mirrors are very well made and heavy. Installation was much easier given the 2 bolt screws that are included with each.. I've received many compliments on them. Thinking I need another.
Date published: 2020-06-09
Rated 5 out of
5 by
Anonymous from
Beautiful industrial lookLooks beautiful in my dining room. Window opens up the room!!!
Date published: 2020-05-18
Rated 5 out of
5 by
Laurieg from
Love them!Absolutely beautiful!!! Well made, gorgeous mirrors. Completes the room.
Date published: 2020-05-12
Rated 5 out of
5 by
Laura L from
Beautiful mirrorBeautiful mirror, very well made. Was exactly what I was looking for.
Date published: 2020-02-16
Rated 5 out of
5 by
Mel and Joe from
Highest quality mirrorsBeautify made, love them! Hung three in a row and I always get compliments on them.
Date published: 2019-12-13
Rated 5 out of
5 by
Saint from
Man roomVery heavy.
Looks beautiful.
Put in
my husband ‘s Man room.
How do I submit pictures.
I have my new house decorated with Ballard products.
Date published: 2019-09-09
Rated 5 out of
5 by
Tonia F from
Loft mirrors are beautifulPut three of them in my dining room to open up the space. Everyone comments how nice they are.
Date published: 2019-08-09
Rated 5 out of
5 by
Wendy27 from
Love these!!!I bought three of the loft mirrors in the 60 inch length to add some reflective light into the dining room. They arrived on time and packaged very well. I was able to hang these by myself. I think they were worth every penny and look wonderful. Next up...some sconces and an area rug!
Date published: 2019-08-08
Rated 5 out of
5 by
Ardith from
Even more beautiful than we expected!We bought three of these in the 60" length to match the length of our 60" windows in our new home's dining/living room (it's one large room), and they are stunning! Well made of heavy iron, I was concerned that it wouldn't blend in with our Pennsylvania House formal cherry dining room set and china cabinet, but it works BEAUTIFULLY! These can be at home in both a formal traditional or modern setting. They were expertly packaged for shipping, arrived in excellent shape, and were worth the wait and the cost!! My husband hung them by himself with no problem. The picture online doesn't do them justice.
Date published: 2018-08-01
Rated 4 out of
5 by
Steph0000 from
Beautiful but difficult to hangBeautiful mirrors. They were a pain to hang as the hooks were not at the same level, making it difficult to hang 3 in a row.
