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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Linen Drum Chandelier Shade is rated 4.8 out of 5 by 111.
Rated 5 out of 5 by from Quality These shades are excellent in quality and look - very modern and eloquent. I would highly recommend these to anyone looking to change up their room!
Date published: 2011-09-15
Rated 5 out of 5 by from Beautiful Shade!!! The linen fabric gives a beautiful textured look when the chandelier lights are on and the shape has a classic modern feel. I love these shades and would highly recommend.
Date published: 2011-09-14
Rated 5 out of 5 by from perfect shape and "shade" Love love these drum shades for my chandelier. They are better than I pictures and match perfectly in my grey room on the black wrought iron chandelier. Love love love them! - amy, north carolina
Date published: 2011-07-25
Rated 5 out of 5 by from Chandelier Shades Love these shades, modern, the color on line is very true to the actual color, they really updated my chandelier.
Date published: 2011-07-16
Rated 5 out of 5 by from Casual elegance, gives great glow The larger size chandelier shade fit perfectly on my custom corbel pendant lights and the stone linen is a great neutral color. Thanks
Date published: 2011-07-13
Rated 5 out of 5 by from Great Update! These were a great way to update my kitchen light fixture. Modern and crisp yet they blend in great with my transitional/traditional decor. Every one who has walked in in the last few weeks loves them!
Date published: 2011-07-13
Rated 5 out of 5 by from Added a modern look to my dining room I wanted to give a more modern look to my chandelier and these did the trick! LOVE THEM. Nice heavy quality and feel to them too. I got pebble and they look fine when lit.
Date published: 2011-06-13
Rated 5 out of 5 by from Perfect modern touch! These are the perfect way to modernize a simple light fixture and add some texture to the room. Love them! Great quality, great size, great look!
Date published: 2011-06-02
Rated 5 out of 5 by from The shades are great! I am very happy with the drum chandelier shades. They look fantastic on my kitchen light fixture over the table.
Date published: 2011-05-11
Rated 5 out of 5 by from A great product! I bought these to update my chandelier when I repainted my kitchen. Makes it look more modern and with the times. Just love them!
Date published: 2011-05-06
Rated 5 out of 5 by from Game changing shade! Just received these shades today. Using them for my dining room wall sconce fixtures. Amazing transformation to a more modern look - love the texture and grey/taupe/white color of these shades. Great price for the quality too!
Date published: 2011-04-15
Rated 5 out of 5 by from this product looks better than the catalog allows These drum chandelier shades are very classic yet updated on our chandelier . The clean lines and the fabric allow for a nice glow of light.. This Linen shade is my favorite to date.
Date published: 2011-04-09
Rated 4 out of 5 by from A bit darker The shades look lovely on my chandelier and soften the look of it. But, the cream color is not really cream. They are a little more like tan. That’s a little disappointing because I’ll need to buy brighter bulbs to light up the room.
Date published: 2020-03-29
Rated 4 out of 5 by from Nice update but needed more packing material I bought these shades after we remodeled our kitchen to give the dining room an updated look without having to replace the fixture. They look nice with our new color scheme. My only complaint is that the box did not have enough packing material around all sides of the shades and one of them was mashed a bit when it was delivered. We have turned it away from the kitchen and living room sides so it will not be as noticeable. I've loved all my Ballard products. This is the first with which I've had an issue. I'm not sending it back because I'm hoping no one will notice.
Date published: 2019-09-14
Rated 4 out of 5 by from Beautiful shades Even prettier in person! Gave my light a whole new look! Very nice quality, and easy to put on-very stable on the light too-my old ones were always crooked because they moved easily. Love, love, love!
Date published: 2017-06-18
Rated 4 out of 5 by from Good way to update chandelier I was updating my kitchen and decided to purchase these and replace the old bell shades. I am very pleased with how it did just that. I got the natural linen drums, a couple were slightly darker than the others, but it doesn't really matter. Makes it look like a completely different chandelier.
Date published: 2016-03-07
Rated 4 out of 5 by from Love them! These tiny little shades put the finishing touch in my dining room. The only thing I would change is the lining color. The color of the shade I ordered is "Spa Linen" which is exactly the color I wanted but when the lights are shining through the shade, it gives off a golden glow that takes away from the actual color of the shade. I think a whiter lining in the shade would bring out the color of the shade better.
Date published: 2013-10-10
Rated 4 out of 5 by from Really nice! I replaced some tired old fashioned chandelier covers with these on an antique crystal chandelier. It brings a modern fun touch to the room. They are really well made and look great. I would recommend these shades.
Date published: 2012-11-19
Rated 4 out of 5 by from I am very happy with the shades. They update my light fixture. I do wish I would get coupons from you and I would purchase more on my wishlist. Very happy. You need more coupons and sale items. These shades updated my light fixture.
Date published: 2012-10-18
Rated 4 out of 5 by from Expensive, but worth the money. The Linen Drum Chandelier Shades are gorgeous! The only problem that I am having is trying to find the right Chandelier Light Bulb to accommodate the prongs on the shade. Without the right light bulbs, the shades do not stay on properly.
Date published: 2012-09-20
Rated 4 out of 5 by from Nice shades, but shipping problems Two out of the three shades I ordered came crushed. Good news is that Ballard Designs sent out replacements immediately, with no hassles. Thanks. They look great on my chandelier and allow more light, as they are wider than my last set.
Date published: 2012-06-07
Rated 4 out of 5 by from These were the perfect choice to transition my decor The more contemporary looking shades transitioned a traditional pot rack lighting fixture to the more contemporary look we embraced with recent renovations. The shades met our expectations from what was pictured in the catalog.
Date published: 2012-02-13
Rated 4 out of 5 by from Classy and Modern The little drum shade totally transformed my 15 year old sconce into a modern, classy sconce.
Date published: 2011-10-13
Rated 4 out of 5 by from Beautiful linen fabric These drum shades gave a modern feel to my 10 year old chandelier. The fabric color is nice as is the light filtering. They glammed up my dining room in very chic way!
Date published: 2011-03-30
Rated 2 out of 5 by from Darker color I bought this in cream and it was very dark - taupe. Returning for white.
Date published: 2019-04-25
Rated 2 out of 5 by from The shades do not match under light. After receiving my crushed shades and before returning the worst of the crushed shades to Ballard, I put them on my light fixture. Some of the shades have a pink hue and the others are white. I even changed all the light bulbs on my fixture and still they don't match. The return was very courteous and a discount was applied. I am still very disappointed with this product. Short of asking customer service to put the shades under light I don't know how you would get the shades to match.
Date published: 2011-03-16
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Product:LS396-Linen Drum Chandelier Shade