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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Leather Pouf is rated 4.6 out of 5 by 21.
Rated 5 out of 5 by from Perfect for home office Perfect ....my husband wanted a stool in his home office for putting his feet up or for an additional seat at his desk. Great quality and color.
Date published: 2015-05-06
Rated 5 out of 5 by from The perfect Ottoman Absolutely love the poof! Perfect additional sitting in our den. The color we chose was graphite and a great compliment to the room. Received our purchase in perfect condition and have recommended Ballard Designs to numerous friends and family members.
Date published: 2015-04-23
Rated 5 out of 5 by from Good quality, nice look and very functional Fully met my expectations. Can be used as a foot stool, extra seating or coffee table if using a tray.
Date published: 2015-02-21
Rated 5 out of 5 by from Wonderful footstool! Just love my chocolate leather poof! It is the perfect height and looks great with my smaller reading chair. The leather is very soft as well! Have ordered from Ballard for many years and have never been disappointed!
Date published: 2014-11-29
Rated 5 out of 5 by from Perfect size, gorgeous leather This leather "pouf" is a perfect ottoman next to my reading chair. Height is just right to support legs. Top is sturdy enough to sit on or use as a small snack table. The brown leather is rich, warm and blends with wood furniture.
Date published: 2013-11-01
Rated 5 out of 5 by from Just what I wanted. The product is exactly as represented - color is true to the pictures and it is well made. Fit-in perfectly with everything in my room.
Date published: 2013-10-09
Rated 5 out of 5 by from Love it! I'm using it as a vanity stool in master bath. My bathroom has wooden teak shower and tub mats and a wood framed full length mirror so my new chocolate pouf is a handsome addition to the room! I ordered my pouf to sit on a bare ceramic floor and had been concerned about damage to the leather that could occur when the floor got wet. I was pleased to find that the pouf sits atop four small hidden feet that keep the leather slightly above the floor. These feet are stable, but also make the pouf easy to move when desired.
Date published: 2013-08-12
Rated 4 out of 5 by from Great size I bought this in the mineral/gray color. It's perfect for what I wanted it for (extra seating), I have an old antique secretary desk tucked in a corner of my living room and I wanted to be able to slide a seat underneath that can easily be pulled out for extra seating. It has a nice neat look tucked away and is comfy to sit on without being too big. I like the leather. The only negative I think is that it is priced a little high for what it is...but obviously I bought it anyway and am pleased with the product.
Date published: 2017-06-04
Rated 4 out of 5 by from leather pouf If I could make a design change, I would put handles on each side
Date published: 2017-04-19
Rated 4 out of 5 by from Versatile seating Nice shape. Doesn't have be stuffed. Frame is sturdy. Watch out for color. Mineral has become the blue-grey neutral. This really goes either way. Blue or grey.
Date published: 2014-06-28
Rated 4 out of 5 by from Leather Pouf I ordered this leather pouf in the almond color. As another review has stated, the actual product color is not even close to what is portrayed in the catalog or online. It is a light brown/beige. No golden tones. For a $6.00 charge you can order a sample swatch. The pouf is well made and the leather is of a good quality. One thing that is not shown is that there is a zipper in one of the seams. This zipper is about half the length of the seam and because of this there is a noticeable "gap" in the seam.
Date published: 2014-04-28
Rated 4 out of 5 by from Nice leather and very well made This pouf is high quality. It sits on little feet so that it doesn't wabble like some do. Word of caution: I ordered the Almond and it is not the gold color that it looks like on screen. It is more of a dusty tan, like the color of dry dirt. It's nice, just not what I expected. If the color had been right I would have given it 5 stars - it's that nice.
Date published: 2014-02-14
Rated 1 out of 5 by from Very disappointed Originally was very happy with the look and color, but it does not clean at all. You should be able to wipe down leather with a damp cloth but this product left discoloration and now looks terrible. This pouf is not leather as stated.
Date published: 2015-11-25
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