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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Layla Chandelier is rated 3.8 out of 5 by 12.
Rated 5 out of 5 by from Beautiful chandelier I’ve had this for 3 years in bronze and hung it before hanging all the crystals! No problems at all and I have kids too. Great purchase.
Date published: 2020-03-03
Rated 5 out of 5 by from Beautiful Bought about a year ago. Stunning, really makes the room pop. Our technician originally tried to hang it too low, and we insisted on raising it where it could not be knocked. We have not had any crystals drop off. Very pleased with our purchase.
Date published: 2018-06-30
Rated 5 out of 5 by from Stunning I am an Interior Designer and this chandelier is absolutely stunning. It is great quality and I am very pleased with it.
Date published: 2017-12-03
Rated 5 out of 5 by from Beautiful and great quality I bought the bronze and it is gorgeous. Hanging above my dining room table and I have gotten so many compliments. The lady who was mad the crystals came off when she bumped it must not have secured them well, they are very stable. And they send you a few extra anyway. Wish I could attach a photo!
Date published: 2017-04-11
Rated 5 out of 5 by from Love it! This chandelier is beautiful! It is in my home office and really is stunning and provides good lighting which was important to me. The crystals do require hanging individually but it is worth it because the result is gorgeous. I love lighting - especially chandeliers - and this is one of my absolute favorites.
Date published: 2017-04-08
Rated 2 out of 5 by from Aged Silver is GOLD This chandelier is beautiful, however, I just wanted to put a warning out there to anyone considering buying the aged silver, there is hardly a speck of silver in it. It's completely gold. I had to return it.
Date published: 2017-02-12
Rated 1 out of 5 by from Layla Chandelier a lot larger than I anticipated. Bought this for my bath, but when sitting under it it is way to bright. Also said it would look like a waterfall and I don't see that at all.
Date published: 2020-03-24
Rated 1 out of 5 by from Waste of Money Beautiful chandelier, but we needed extra crystals and were told there we no extras that could be shipped. Be aware of this before you buy, as it is a fragile light. With no extra crystals available to ship to customers, this was a waste of money.
Date published: 2018-04-02
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Product:LC898-Layla Chandelier