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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Lavella Pantry Cabinet is rated 4.0 out of 5 by 15.
Rated 5 out of 5 by from Great piece! Beautiful piece! Our clients love it! It displays their plate collection nicely and fit their modern farmhouse decor perfectly.
Date published: 2024-05-05
Rated 5 out of 5 by from I'm in love! I recently purchased this and its companion matching buffet and am glad I did. It is of great quality and has brought the room I put it into to life. I read a review a couple of months ago before I purchased this, in which someone said it had a gasoline smell. That did concern me. When mine was delivered, I smelled the same smell the other customer commented about. It went away after lightly wiping it down. I think it's just a residual smell of the stain you used on this wood. I'm super glad I purchased it! I'm leaving the same review for its matching counterpart buffet
Date published: 2024-05-02
Rated 5 out of 5 by from Perfect! I was nervous because of other reviews but I’m so happy I bought it. It’s a beautiful, quality piece of furniture and it works great with the vibe of my home.
Date published: 2024-04-13
Rated 5 out of 5 by from Stunning! This cabinet really makes a statement. I was worried it would be too modern. I found that it worked beautifully with my transitional decor. I wish white glove delivery was offered. Once it’s delivered you will have to level it side to side and front to back otherwise the doors will not hang right. It’s pretty heavy for one person to handle. So glad I bought it!
Date published: 2024-01-04
Rated 5 out of 5 by from Great cabinet Very nice cabinet! One door sticks a little but not bad—I think we can fix that. Beautiful look and great size! I like the ability to show the pretty things and the drawer hide the more utilitarian items. Very pleased!!
Date published: 2023-11-06
Rated 5 out of 5 by from Well made and Beautiful! We had to wait six months to receive this piece, but I am so glad that I held out instead of purchasing a different item instead. The shelves are sturdy and easy to adjust, the two drawers are large and disguise unsightly items well, and the doors open wide to accommodate longer items with ease. Since the shelves go all the way across with no middle divider, I can use it to store longer serving trays as well. I’m very happy with this purchase!
Date published: 2022-10-26
Rated 4 out of 5 by from Beautiful but the glass is very reflective Delivery went well and the items arrived to me safely. I had also ordered the sideboard. In the pictures, the glass looks almost invisible. However in real life, the glass is so reflective that I can barely see the beautiful wood coming through it. Trying to find ways to make it less reflective and reduce the glare as it takes away from the look. Another thing is it's quite bulky but possibly it's just the position I have it in with the side the first position one sees. Otherwise I'm so pleased with both items.
Date published: 2023-10-25
Rated 3 out of 5 by from Pretty but stinky I splurged on this cabinet because it was the perfect size and fits the style of the room so well, BUT the gasoline smell from it has lasted for more than a couple of weeks. I'm still looking for a solution to remove the stink. I am unsure why there is such a strong smell as its description states that it is made of wood. Perhaps the stain used is causing it. It worries me.
Date published: 2024-02-03
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Product:SK098-Lavella Pantry Cabinet