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Laundry Letters

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Laundry Letters is rated 4.4 out of 5 by 34.
Rated 5 out of 5 by from Such a cute product I just love my laundry letters. It was just what my dreary laundry room needed. It makes me happy every time I look at it!
Date published: 2012-05-03
Rated 5 out of 5 by from Buy this in black I made a mistake and bought this item in white. It is more cream, shabby chic than white. If you have white appliances this sign does not go well with them. I repainted it bright white and it still didn't look as good as I hoped. So I repainted it black and it looks great. Wish I had bough it in black to begin with. I love it and it adds a nice touch to my laundry room
Date published: 2012-04-21
Rated 5 out of 5 by from Excellent I love this .. Completes my laundry room...Good quality..
Date published: 2012-04-07
Rated 5 out of 5 by from Just as pictured and described. Looks good up on top of my laundry cabinets. Easy to assemble.
Date published: 2011-10-26
Rated 5 out of 5 by from Eye-catching This sign really perks up my laundry room! Letters are in a nice font and finish. Great purchase.
Date published: 2011-09-24
Rated 5 out of 5 by from Too cute I smile everytime I see the Laundry letters. I also purchased the clothes rack and the duo are just perfect for our laundry room.
Date published: 2011-09-04
Rated 5 out of 5 by from happy with product exactly what i expected and you set the letters in the tray yourself, so you can space them as you like - nice feature.
Date published: 2011-08-10
Rated 5 out of 5 by from Laundry Letters I Loved this product. I thought they were alittle expensive compared to what I could buy at the local craft shops but it was worth the extra cost. Gives the room that little bit of something special. I would definitely recommend this product.
Date published: 2011-07-12
Rated 5 out of 5 by from The product is a nice size and quality is good The letters are more unique than you can find in the local stores. The size is a nice scale for most small utility rooms. I would recommend this product.
Date published: 2011-05-16
Rated 5 out of 5 by from Love this item. I love the Laundry sign. Looks great in my laundry room. Very good quality.
Date published: 2011-04-21
Rated 5 out of 5 by from Great accent piece! Love it! Have received many compliments on this piece.
Date published: 2011-03-30
Rated 5 out of 5 by from nice touch to an otherwise boring space quality solid wood letters, made to look worn with "gold-colored" edging, looks nice
Date published: 2011-03-18
Rated 5 out of 5 by from A Nice addition to the Laundry Decor This item was packaged well. The mount allows flexibility with letter spacing and orientation. Well worth the money!
Date published: 2011-03-16
Rated 4 out of 5 by from LAUNDRY Sign The sign was the perfect size and length. I wanted to hang it on the wall but it was design to sit on shelf. I made it work on the wall for me and it looks great.
Date published: 2017-04-08
Rated 4 out of 5 by from Great Addition This looks great in my laundry room. The paint quality is not great - but considering it's use - it should hold up.
Date published: 2015-03-18
Rated 4 out of 5 by from I like the concept This product has a nice concept but the rail the letters set in is a little narrow making them top heavy. Nice anyway
Date published: 2015-02-09
Rated 4 out of 5 by from Very extremely cute! I LOVE how this looks in our laundry room. We already had a shelf to put it on, but I knocked off one star because of the way it has to be put together. It basically needs a handyman (like my husband) to get the letters evenly spaced and glued to the base. (Without the glue, the letters tend to fall out if the thing is touched). Still, I love it!!!!
Date published: 2014-01-17
Rated 4 out of 5 by from True to the picture Very easy to mount. Good Quality and letters are big enough to be visible.
Date published: 2013-04-11
Rated 4 out of 5 by from Adorable Laundry Letters! Super cute letters! They look great in my Laundry room. I knocked off a star because the letters do not stand up straight. Like a previous reviewer said, you might want to consider gluing them in the base.
Date published: 2012-01-28
Rated 4 out of 5 by from A couple of the letters are loose Very cute. Bought the drying rack too, but it is not the same white as the letters. Have to figure out how to hang from the wall without shelf. Also, a couple of the letters fall down. Guess I'll have to glue them.
Date published: 2012-01-15
Rated 4 out of 5 by from Laundry letters look great. I like the way these letters look on my wall a lot. They have a soft, rubbed finish to them. The one thing I did not realize when I purchased them was that they need a shelf to sit on, so my husband ended up making and painting a shelf for them. So if you don't have a handyman at home, you may want to purchase a shelf when you order the letters.
Date published: 2011-09-30
Rated 3 out of 5 by from Not as expected I gave it 3 stars due to the fact that even though it shows it on a very narrow shelf I thought I would be able to hang this in my Laundry room. I have no shelving so I have to return it. Very disappointed I wanted this to work.
Date published: 2017-02-13
Rated 3 out of 5 by from Haven't seen it They shipped it UPS, but then passed it off to the post office to deliver. The house isn't being lived in, so they sent it to a forwarding address. It was supposed to be delivered via UPS to a home I'm staging.
Date published: 2017-02-03
Rated 3 out of 5 by from Like the letters, but they're off white! Love these letters, nice decorative touch to "dress up" my otherwise unfinished/unattractive laundry room. But, was disappointed that these rubbed white letters are actually more of an off white... didn't match the white shaker-back drying rack I purchased it to go with.
Date published: 2016-02-10
Rated 2 out of 5 by from Letters don't stay upright when in the track This product is a disappointment, you pretty much assemble yourself, the problem is some of the letters don't stand up and are continuously falling to the side. Ours was packed with a material that stuck to the letters and took the paint off in places.
Date published: 2015-12-30
Rated 1 out of 5 by from disappointing First shipment I received had to be returned since the letters would not fit the base. Second shipment disappointing- had to work really hard to get letters to fit base. Quality poor-definitely not worth the price I paid.
Date published: 2016-09-17
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