[ProductDetail_TopEspot]
[ProductDetail_RightEspot]
[PDP_FEATUREDIN_Espot]
[ProductDetail_BLOG_TOUT_ESPOT]
[ProductDetail_KEEP_EXPLORING_ESPOT_Bottom]
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue' Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551 Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address

When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

18

If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
10 0
false
false
false
false
false pdp {"scheme":"product1_cr"}
false pdp {"scheme":"product2_cr"}
[ProductDetail_Espot01]
[ProductDetail_Espot02]
Kendal Hand Woven Rug - Runner is rated 4.7 out of 5 by 54.
Rated 5 out of 5 by from Happy Customer Tiny rug is beautiful. It is well made and beautifullly displayed in my master bedroom.
Date published: 2023-08-16
Rated 5 out of 5 by from Beautiful rug! Beautiful texture and color. Added new life to our spare bedroom!
Date published: 2023-07-06
Rated 5 out of 5 by from Unique Look That Was Worth the Search I hemmed and hawed about this rug, but it added the cozy vibe I was going after. It’s soft and thick underfoot so feels great to walk across. I looked far and wide for a new living room rug, but I didn’t see anything else even close in design to this one. I haven’t had it long, so I can’t attest to its wearability. I have it in a low traffic area due to its light color. Very pleased with my choice after taking over a month to decide!
Date published: 2023-04-01
Rated 5 out of 5 by from Very nice for bedroom This is an update from my previous review. When I first received this rug, it had a terrible musty/mildew smell. I took the heavy plastic off that it was wrapped in, and threw that in the garage. I wasn’t sure if it was that heavy plastic that had the smell or the rug, or both. I figured I’d let the rug air out a few days and then decide. I received a prompt call from a Ballard Customer service gal in response to my review about it smelling bad. I was impressed that Ballard’s customer service had actually read my review and was concerned enough to call me on their own. They wanted to make it right, and told me to take my time in deciding if I wanted to keep the rug. After two weeks of letting it air out, I believe the musty smell was from the heavy plastic it was shipped in, and also the rug fibers it’s made of that had to dissipate. I don’t smell anything now, and the rug is beautiful. I appreciated that proactive call from Ballard’s customer service department.
Date published: 2023-03-21
Rated 5 out of 5 by from Ballard does not disappoint Wonderful bedside rugs. Very satisfied with the quality and style. I will continue to purchase from Ballard because I've not been disappointed yet.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Rug - Works Well in All Seasons Very stylish and comfortable. This is my favorite rug in my house now
Date published: 2023-02-13
Rated 5 out of 5 by from Beyond my expectations Ballard Designs"hit a Home run with the Kendal area rug ! It is absolutely beautiful ! It's intrinsic "wow factor" is noticed by everyone's reaction when they enter our home. It is subdued elegance!! Thank you, Ballard Designs
Date published: 2022-12-09
Rated 5 out of 5 by from Beautiful Rug! This beautiful rug feels great underfoot. We bought it for our living room; it makes the room look brighter and larger and elevates the look of the room.
Date published: 2022-09-27
  • y_2024, m_9, d_17, h_14
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_39, tr_15
  • loc_en_US, sid_RT518C, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_ballarddesigns
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 46ms
  • REVIEWS, PRODUCT
Product:RT518C-Kendal Hand Woven Rug - Runner