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Josie Rug

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Josie Rug is rated 4.8 out of 5 by 9.
Rated 5 out of 5 by from Beautiful colors! We were very pleased with the appearance and timely delivery of this rug! It is soft and has a good thickness to it. We did use a rug pad. It does shed, but hopefully with time that will decrease or go away. It's not enough shedding to deter purchasing.
Date published: 2015-03-11
Rated 5 out of 5 by from Better Than Expected I was expecting a simple rug for my front foyer. When this rug arrived, I was impressed at the quality and thickness of the rug. It makes a nice entry rug and is very soft under the feet.
Date published: 2013-03-20
Rated 5 out of 5 by from Exceeded expectations...could not be more perfect for the room. Absolutely beautiful rug. We were looking for a rug for our dining room in our new home. The color scheme throughout our new home has teals, blues, bLucy's, creams...with dark wood hardwood floors. The rug matches perfectly. The pile of the rug is soft and thick. We got a matching rug for the front door entrance as well, they are very striking. We could not be happier. It was shipped within a week, and in perfect condition. I reupholstered the dining chairs to match. Now I plan to hang drapes.
Date published: 2013-01-24
Rated 5 out of 5 by from Gorgeous affordable area rugs! I had remodeled our master bedroom and purchased new bedding in the process. I was in search of matching area rugs in choclate and seafoam blue colors to match the new bedding. These rugs look like they were made for my bedding. They are made of very high quality materials and couldn't be more gorgeous. I am extremely satisfied with my purchases. I only wish these rugs came in more sizes!
Date published: 2012-08-19
Rated 5 out of 5 by from The rug is great I love my new rug. I was looking for an eight foot round or square rug for my diningroom. They are very hard to find, but Ballard Designs had the round one. The ability to order swatches made my uneasiness about ordering a rug from a catalog disappear. The swatch was great in matching color. I am so happy with my purchase.
Date published: 2012-06-02
Rated 5 out of 5 by from Thrilled with the Josie rug! Like some of the others, I felt unsure of the color on catalog and internet pages so I ordered the samples. This rug deepens the richness of my bedroom and gave it more of a transitional feel vs traditional. I am thrilled with this purchase and Ballard customer service.
Date published: 2012-02-10
Rated 5 out of 5 by from High Quality This rug is beautiful and striking given its round shape and presence in a room. I'm glad I purchased various samples in advance to see the color differences across the rugs. It is very true to form vs. the catalog but provides a greater scope of the color. Overall quality is excellent and extremely comfortable to walk on. Always high quality with Ballards. Very pleased and would certainly recommend.
Date published: 2012-01-04
Rated 4 out of 5 by from Be aware of color! I was hoping for the more muted tones displayed in catalog and online. I did order the swatch, but the piece they send only has a tiny bit of the blue in it. When the rug came, the quality is outstanding, but the blue color on the border is BRIGHT. If you want that, it is great, but keep it in mind!
Date published: 2015-03-31
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Product:RR719-Josie Rug

Josie Rug

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