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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Jillian Lazy Susan is rated 4.3 out of 5 by 57.
Rated 5 out of 5 by from Perfect house warming gift This was a gift and it was perfect.....beautiful, works well, they loved the functionality of the lazy susan
Date published: 2019-09-27
Rated 5 out of 5 by from Functional and beautiful piece. This is a beautiful piece. It is very large (which I knew and love). It holds fruit, bread, really anything. Such a wonderful addition to my kitchen. Fast shipping.
Date published: 2019-09-01
Rated 5 out of 5 by from Perfect addition Absolutely love the Jillian Lazy Susan. It serves as the centerpiece for our kitchen table and is exactly what I was looking for.
Date published: 2019-07-26
Rated 5 out of 5 by from BEAUTIFUL It's not only beautiful but functional! It's the perfect size for my large round table, it spins smoothly and doesn't wobble!! I've received several compliments on it and would buy it again in a heartbeat!!
Date published: 2019-06-15
Rated 5 out of 5 by from Rustic charm My decor is French casual coastal and this lazy susan compliments it very well.
Date published: 2018-10-28
Rated 5 out of 5 by from larger than I thought but even better bigger! attractive finsh.. can go with most decors. seeing it be used indoors and out for buffets and even just holding a bouquet of flowers,,lovely
Date published: 2018-07-18
Rated 5 out of 5 by from Just lovely When I received the Jillian lazy Susan the wood was a bit dry. I put some food safe wood cream on it (a combo of beeswax and mineral oil). The cream created a beautiful patina and brought out all the beauty and depth of the wood. It is a perfect size, spins freely, and looks great. I love it!
Date published: 2018-02-07
Rated 5 out of 5 by from The Jillian Lazy Susan has such versatility! I love the Lazy Susan for entertaining. I would recommend using cheese papers for creamier cheeses to protect the surface.
Date published: 2017-07-11
Rated 5 out of 5 by from Really like this Perfect size - not too big, not too little. Nicely made and very handsome on my round reclaimed wood table. Very pleased with this purchase.
Date published: 2017-04-07
Rated 4 out of 5 by from Beautiful I had to glue the top on because it was not attached when taken out of the box. Seems to be holding. Beautiful piece
Date published: 2021-02-23
Rated 3 out of 5 by from Pretty but wobbly. Wobbly. Others stated that this doesn't seem to be balanced/sturdy, but I thought I would take a chance. They were right. I don't think we will be putting anything heavy on it. If I can't figure out another use for it I will be returning it.
Date published: 2021-03-04
Rated 3 out of 5 by from Pretty. But it rocks This is very pretty. However, the top rocks if you do not balance what it holds. We have attempted to secure it further without success.
Date published: 2021-03-04
Rated 3 out of 5 by from Too much money. Not as nice as I thought. Kinda cheap looking. Chalky feel. Cracks in it.
Date published: 2020-07-24
Rated 3 out of 5 by from Very porous I received this as a Christmas gift. My oil decanter must have leaked a bit and now my Lazy Susan has oil stain that cannot be rubbed out. I use this on my kitchen island and I know it will accumulate other kitchen debris. Will have to polyurethane it to give it some protection.
Date published: 2017-12-30
Rated 2 out of 5 by from lovely lazy susan, flawed design This is a beautiful lazy susan and looks like the picture, but the design is seriously flawed. the bottom part of it is attached with several very flimsy staples and it came off the first day I had it. It was not sturdy enough to hold a small pitcher of water without coming apart. I glued and hammered it back together but I can't imagine how it will really hold given the design. I may keep just the top part as a decorative tray as it is too much of a pain to pack it all up to return it but I would not recommend it as a lazy susan unless you only plan to put a salt shaker and napkins on it.
Date published: 2021-03-04
Rated 2 out of 5 by from Disappointed Disappointed in the purchase. It does not sit level. I wanted to use it on my kitchen table, but ended up using it on the bar for bourbon bottles.
Date published: 2020-07-21
Rated 1 out of 5 by from Jillian Lazy Susan Very pretty and excited when received. But stained almost immediately, needs to be pre treated with something. Also, bottom came apart from top and when put back doesn't balance correctly - disappointed.
Date published: 2021-03-15
Rated 1 out of 5 by from Broken & Stained. The wood stained after food touched it & stain could not be removed. After only 2 months, the entire turning platform came off. And must be repaired. This is not a good product.
Date published: 2021-03-15
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Product:BT394-Jillian Lazy Susan