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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Jill Mirror is rated 4.9 out of 5 by 226.
Rated 5 out of 5 by from Perfect Absolutely beautiful. It’s quality and well made. Love it.
Date published: 2022-08-13
Rated 5 out of 5 by from Five Star Product Beautiful mirror, well made. Excellent packaging of product to ensure perfect delivery. Thanks!
Date published: 2022-07-30
Rated 5 out of 5 by from Quality, Beauty, Perfection This mirror is very well made, heavy, sturdy, classy. I couldn't be happier with the product.
Date published: 2022-01-24
Rated 5 out of 5 by from Classic beautiful We bought the larger one. Gorgeous mirror. Well made solid and heavy!!
Date published: 2022-01-10
Rated 5 out of 5 by from Mirror Love! Product as described. Arrived in excellent condition. Packaging and delivery was exceptional! Very high-quality mirror!
Date published: 2021-12-20
Rated 5 out of 5 by from Jill Mirror This mirror is fabulous! Quality and detail is exceptional. Love the look and feel this mirror adds to our living space.
Date published: 2021-12-13
Rated 5 out of 5 by from Jill mirror This mirror is absolutely beautiful! It added so much to our breakfast rooms I’ve our buffet!
Date published: 2021-11-29
Rated 5 out of 5 by from Stunning entreat mirror. Shipping time was horribl The JILL mirror is absolutely stunning. It is located in our entry way and we receive many compliments daily from friends and family. There is one chip in the black frame but considering the ENORMOUS amount of time it took for the mirror to get here, I am not about to send it back.
Date published: 2021-10-22
Rated 5 out of 5 by from Beautiful mirror! The Jill mirror is stunning. It really is a statement piece. We purchased two of them and put one in the entry and one in the dining room. They look great and are very well made. A great addition to our home.
Date published: 2021-10-04
Rated 5 out of 5 by from Beautiful mirror. This mirror is so beautiful and perfect for my dining room wall.
Date published: 2021-09-23
Rated 5 out of 5 by from Don't have a title This is a beautiful mirror. I do not even have it hung yet and have had comments from visitors how nice it is. It is very heavy and I don't think I can hang it. I am waiting for help to get it done.
Date published: 2021-09-21
Rated 5 out of 5 by from Great Mirror! It is very well made, with individual beveled mirrors in each pane, sturdy & beautiful framing, and large enough to make an impact. It is very heavy, so be sure to get the right anchors for wall placement. We love it!
Date published: 2021-07-15
Rated 5 out of 5 by from Stunning Absolutely beautiful!!! Everyday when I look at this mirror I am so happy with its classic look...can’t wait to get the large one as well.
Date published: 2021-06-04
Rated 5 out of 5 by from Beautiful Mirror Really happy with this mirror for our entry way. It was not as hard to hang as I was worried it would be based on reviews. My husband and I used the hardware included and attached to two studs. It is heavy but the two of us were able to do it. We purchased the large size.
Date published: 2021-05-23
Rated 5 out of 5 by from Love it! I wrote a review and forgot to add a photo. This really updated my room.
Date published: 2021-04-23
Rated 5 out of 5 by from Gorgeous Beautiful! This mirror is stunning and fit perfectly in my breakfast nook.
Date published: 2021-04-08
Rated 5 out of 5 by from Very pleased with the mirror Overall I love the look of this mirror. It is slightly taller than I thought. I pictured it being a bit wider, but I still love the look. It is VERY heavy. I would recommend having a professional hang it. We have it just sitting on the mantle right now, and I just hold my breath it doesn't fall!
Date published: 2021-03-14
Rated 5 out of 5 by from Beautiful mirror Exactly what I was looking for!! Great quality and it looks perfect over my fireplace!! I love it!
Date published: 2021-03-03
Rated 5 out of 5 by from Love the Jill Mirror! The mirror is gorgeous! So happy I purchased it! We put it in our breakfast room.
Date published: 2021-01-23
Rated 5 out of 5 by from Classy This elegant mirror adds dimension and class our dining room. Well-made and substantial too.
Date published: 2021-01-04
Rated 5 out of 5 by from Gorgeous Welovethismirroranditisperfectforthespace.Itisheavysobepreparedwiththecorrectweighthangers.
Date published: 2020-10-12
Rated 5 out of 5 by from Jill Mirror Beautiful mirror, definitely a statement piece! Arrived well packaged with no damage. Mirror is extremely heavy, required 2 people to hang but without difficulty. Very happy with purchase.
Date published: 2020-10-12
Rated 5 out of 5 by from 3 Ft Jill mirror We received the mirror promptly and well packaged. It is heavy, but manageable- my husband was able to hang it himself by placing several pieces of wood on top of the sideboard to assist with marking the placement before drilling the holes and to protect the surface. Being 3', it did not line up with the studs but hung quite securely using the toggle bolts shown and the brackets on each side of the back. Unfortunately, as you will note I need to move the chandelier which was misplaced during building lol. The mirror is the same great quality I have come to appreciate with Ballard products!!
Date published: 2020-09-14
Rated 5 out of 5 by from Attractive, Sturdy, Heavy Very well built and attractive mirror. We have ours hanging about six feet off the floor which meant that the hanging screws were about ten feet off the floor. The screws needed to be exactly 46 inches apart and level and because of the weight of the mirror I had to have some workmen lift it up for me. If the mirror had a wielded piece of metal across the back of the mirror, it would make mounting the mirror easier.
Date published: 2020-05-17
Rated 5 out of 5 by from Classic Window Mirror This mirror is heavy, but the quality is exceptional. Each segment is an individual beveled mirror. Looks fantastic on the wall.
Date published: 2020-05-10
Rated 5 out of 5 by from family room mirror 5 stars. Top quality the only negative is it is metal and it is extremely heavy. It was delivered by a trucking company and needed several people to help hang. However the end result was worth it! Amazing mirror! Definitely would suggest purchasing!
Date published: 2020-04-04
Rated 5 out of 5 by from Jill Mirror Beautiful lines, real classy looking. Heavy, but easy to hang.
Date published: 2020-04-03
Rated 5 out of 5 by from Perfect mirror Love this mirror. It is very heavy. You will need 2 strong guys to put it up. I have had a lot of compliments on it.
Date published: 2020-03-29
Rated 5 out of 5 by from Beautiful mirror to hang above the Martin Cabinet Love this mirror. I had been eyeing it for a long time to go with the Martin Cabinet. Looks great! It is very heavy to hang, 50 pounds!
Date published: 2020-03-17
Rated 5 out of 5 by from Jill Mirror Great quality, very sturdy. The finish isn’t a matte black as I was expecting, there is a bit of gray variation in it up close. Overall, it doesn’t change the look too much though.
Date published: 2020-02-18
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