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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
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Jill Bar Cart is rated 4.6 out of 5 by 39.
Rated 5 out of 5 by from This bar cart is beautiful, substantial... The cart is just as pictured. It came fully assembled, just add wheels and glass shelves. Really well packed. Not a shiny finish. Color is a brassy gold. I love IT!
Date published: 2020-01-21
Rated 5 out of 5 by from Love it! The glass shelves are substantial and the cart is very well made. The bar cart came packed better than any other piece I have ordered anywhere online. I posted pics on Facebook today, and I've already received many compliments!
Date published: 2019-04-05
Rated 5 out of 5 by from Excellent purchase For the one I received, all the positive reviews were correct. I did not encounter any of the negative problems. Ordered the brass which is nicely subdued in color.
Date published: 2018-03-10
Rated 5 out of 5 by from Fabulous product!! Just received my new Jill Bar Cart (antique gold) a few minutes ago. It is truly fabulous! Very light weight (until you put in the glass), and also seems to be very solidly built. All of the welds are smooth and just perfect. The casters were already in and the cart glides effortlessly. The 2 pieces of glass are quite thick, fit perfectly, and came really clean. A lot of times mail-order pieces seem to arrive with some surprise or deficiency. NOT this one! It is beautiful and I love it. Quite a few other carts out there I guess, but this one just really looks great! Thanks Ballard Designs.
Date published: 2017-08-23
Rated 5 out of 5 by from The cart is a stunnng addition to our library. Just the right size for a tuck away corner bar in our library/sitting room. Warm, bronze finish, sturdy and a eye catcher!
Date published: 2016-12-12
Rated 5 out of 5 by from perfect. I love this bar cart. The price is right and it has a very nice soft dull brass finish. I was worried that the welds were gloopy and sloppy and they are not. It's very easy to push around, too. Just what I wanted. A lovely piece.
Date published: 2016-10-29
Rated 5 out of 5 by from Excellent product We recently purchased this bar cart in the polished nickel. As most of the reviews said, it came in a huge box, very well packaged, so it was in great condition. We love it! It is just as it looks online and is a perfect size; not too large and not too small. It appears to be very well made, and the glass shelves are very sturdy. I would highly recommend this product.
Date published: 2015-11-17
Rated 5 out of 5 by from The BEST Bar Cart! I've been looking at bar carts since late 2014. My décor is traditional leaning towards that of an English country house. I've searched high and low, and nothing has come close to the quality and value of this one. It is exactly what I was looking for. It arrived in an enormous box, but that was because the frame came completely assembled--wheels and all. I only needed to lift it out of the box, and unwrap the 2 glass shelves and place them. Other readers are correct in saying the shelves were surprisingly substantial. So much better than other carts I've seen in person. The antique gold finish is lovely, and it goes well with the rubbed brass accents in the dining room. The casters move very well, and the cart is easy to maneuver over carpets. I couldn't be more pleased with this purchase.
Date published: 2015-07-20
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