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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Isabella Pillow is rated 4.8 out of 5 by 116.
Rated 5 out of 5 by from Pillows Beautiful and well made for my new Ballard upholstered couch.
Date published: 2022-11-03
Rated 5 out of 5 by from Isabella Pillow - Beautiful! This is a beautiful, nicely made pillow and it provides the finishing touch for my living room.
Date published: 2022-10-01
Rated 5 out of 5 by from Lovely Design!!! The design is very pretty and the fabric feels durable & fairly heavy. I purchased 2 in Green and really like the coral & yellow floral tones these pillow covers have.
Date published: 2022-07-23
Rated 5 out of 5 by from Gorgeous pillows I debated on these because of the price, but they are truly gorgeous. Pairs perfectly with the stock fabric Mikaela chairs.
Date published: 2022-06-29
Rated 5 out of 5 by from Beautiful pillow! I love the fresh look of this pillow. The colors are vibrant and there is a light sheen. Its a lovely pillow and looks great in my room!
Date published: 2022-04-22
Rated 5 out of 5 by from Very nice pillows, and beautiful fabric I purchased these pillows and can’t believe you have this fabric. I found this fabric a few years ago myself and fell in love with it, and had someone make a window seat cushion with it. Imagine my delight when I realized I could get these to match for that room!! Beautiful. May get the curtains too.
Date published: 2022-03-20
Rated 5 out of 5 by from Pillow cover Nice quality and a pretty range of colors for spring/ summer
Date published: 2022-03-12
Rated 5 out of 5 by from Refreshing and happy print. I bought the Isabella drapes and pillows in each color for 2 rooms in my house and I'm very happy with my purchase. They work well with so many colors. Great quality as always with Ballard.
Date published: 2022-02-15
Rated 5 out of 5 by from Beautiful! High quality, lovely print! Wonderfully heavy with thr down!
Date published: 2022-01-17
Rated 5 out of 5 by from Completed the look I hesitated to buy pillows for my sofa to go with my new Isabella drapes but I’m so glad I did. They truly complete the beautiful, happy look Isabella brings to my living room. I love how soft these pillows are, yet they keep their shape. The print is endlessly interesting. Like a work of art anywhere I look in my living room. I adore this fabric!!!
Date published: 2021-12-09
Rated 5 out of 5 by from Beautiful pillow Loved how big and pretty the pillow is. Would purchase again.
Date published: 2021-10-20
Rated 5 out of 5 by from Pillow covers Very Pretty pillow covers! Nice cloth and nice print
Date published: 2021-09-18
Rated 5 out of 5 by from Isabella pillow Bought these as a gift. Design fit the person’s style perfectly.
Date published: 2021-09-17
Rated 5 out of 5 by from Love Love my new pillows for their design, texture and comfort!
Date published: 2021-09-07
Rated 5 out of 5 by from Isabella pillow Freshen up your space with this pillow cover pairs nicely with green or yellow.
Date published: 2021-05-29
Rated 5 out of 5 by from Perfect Pillow This pillow cover and insert are just the right colors and size to brighten up my bedding ensemble. Quality of fabric is very good.
Date published: 2021-05-28
Rated 5 out of 5 by from Crisp colors I got 2 accent pillows for my bed. They add a lot of color that allows for other accessory options
Date published: 2020-06-20
Rated 5 out of 5 by from Just beautiful! A beautiful high quality fabric. Wish there was a complementary fabric so I could have just one more. Exactly as described.
Date published: 2020-05-08
Rated 5 out of 5 by from Beautiful pillow! Lovely fabric, beautiful design. Adds greatly to the ambience in our guest bedroom.
Date published: 2019-10-07
Rated 5 out of 5 by from Perfect for my guest bedroom the pillows are beautiful and I could not be happier.
Date published: 2019-10-01
Rated 5 out of 5 by from Lovely Pillows I ordered 2 of these pillows in the blue print to go with my new butter yellow sofa and they are just perfect. I loved the fabric and was going to have pillows made, but was so happy to find that they already offered this fabric in pillows.
Date published: 2018-11-23
Rated 4 out of 5 by from So very spring!!! Beautiful and joyful pillow. Communicates spring beautifully.
Date published: 2023-03-28
Rated 4 out of 5 by from Wish the pattern lined up the same The pillows are very nicely made. I do not like how the pattern is not lined up as it is in the catalog. It seems online the photo of the product was updated so that the pattern shows up in different locations. That is more truth in advertising than when I made my purchase. I really like the pattern and colors, plus the quality of fabric and am keeping the cases for that reason.
Date published: 2022-03-03
Rated 4 out of 5 by from Isabella pillow covers Love this fabric! I could not decide between the colors, so got one pillow cover in each. The only complaint I have is in the cut of the pattern on the green pillow - they chose a section that is mostly green, and does not include the more colorful pinks and blues that are in the curtain panel - and it affects both sides of the pillow.
Date published: 2021-11-17
Rated 3 out of 5 by from Smelly I had to throw away the pillows - kept the coverings. Smelled fishy and even after airing out, still smelled.
Date published: 2021-09-07
Rated 3 out of 5 by from Isabella pillow covers I love the print and the colors, but not the fabric. It’s has a sheen to it that is very slippery. Also, delivery was rescheduled numerous times. I didn’t receive my order for months.
Date published: 2021-09-06
Rated 2 out of 5 by from Look twice Material not as nice as I expected for the price from Ballard.
Date published: 2020-04-12
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Product:DP217-Isabella Pillow

Isabella Pillow

Isabella Pillow Cover