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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

Ballard Designs is happy to coordinate the shipping of our products outside the U.S. However, deliveries outside the continental United States may require additional shipping charges. A customer service representative from Ballard Designs will contact you within one to three business days after your order to provide a final shipping quote before your order is shipped or any charges are applied to your credit card. When placing your order, please be sure to include an email address or fax number so we can contact you with a quote.

Please be aware that our quotes for shipping outside the U.S. and Puerto Rico do not include any applicable duty, value added taxes (VAT) or import consumption taxes. The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT.

Also, please be aware that although Ballard Designs supports manufactures’ warranties, our return guarantee does not include freight charges for international returns. If for any reason the recipient chooses to return a product from outside the U.S., international shipping charges must be pre-paid.

If you have any questions, you may contact us via email, via fax at 1-800-989-4510, or via phone at 1-800-536-7551, Monday – Friday 8:00 am – 6:00 pm EST

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

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Isabella Large Nightstand with Charging Station is rated 4.1 out of 5 by 10.
Rated 5 out of 5 by from Great features! I bought this two chests with power cords to use as a night tables. After contemplating ordering these chests for months, I was so thrilled with my purchase! I love the power strip, the deep drawers and the griege color. They are terrific pieces! Other reviews have complained about heavy the piece is, but it’s managable. My husband and I moved the chests upstairs without a problem. I’m thrilled with my two new chests!
Date published: 2018-04-04
Rated 5 out of 5 by from Beautiful heavy piece I bought this piece for my husband's side of the bed and he absolutely loves it. It is very well made the finish is exactly what I was looking for. Very stylish and functional.
Date published: 2018-02-07
Rated 5 out of 5 by from Worth the cost but very heavy to move! We searched for months for matching bedside tables that could keep us organized but look sophisticated and these pieces have been a great find. I read the reviews about problems with the charging stations but that has not been a problem for us. We charge one iPhone, one iPad and one kindle each and there is no issue with fit or access. And the large drawers are great. They hold books, journals, all kinds of odds and ends that pile up next to the bed. And the pull out shelf at the top is a nice feature. The only warning I would give is that these are the extremely heavy and not easy to move. Ours were delivered standard delivery and left at the door. It took my husband and brother-in-law to move them up the stairs and it was not easy. They are both big strong guys and based on the size and weight, they were a workout to move. So if you are a single person or not incredibly strong, I would pay for the extra charge to have them delivered and moved. We are very pleased and would recommend them to others who have ample space on either side of the bed as they are substantial in size and scale.
Date published: 2018-01-01
Rated 5 out of 5 by from 5 stars Ordered it on a Saturday received it the next Thursday. Got it all set up and I'm loving it (I actually got two in the greige). They are working out so beautifully. I'm very happy with my balllard purchases.
Date published: 2017-03-12
Rated 5 out of 5 by from Pretty and functional in living room We are using it as an end table for our couch to corral all our electronics. I thought about buying for a year and was discouraged by the other reviews saying the charging drawer wasn't functional. Finally I called Ballard for reassurance and ended up placing an order with the offer of a free return if it didn't work out. (Thanks!) Well it works perfectly well. We have 3 chargers plugged in and a 4th using the USB outlet. The power strip is turned on its side allowing plenty of room for the plugs. The section of the charging drawer that is for holding the phone/tablet is 8" deep. So if you have a large tablet in a bulky case it might not have room to lay flat, but that's not a problem for us. The color of the wood is a little darker than it looked on my screen, but I like it. A nice brown/gray -- not honey or orange-toned. Overall it's a pretty piece of furniture for 21st century living.
Date published: 2016-10-18
Rated 4 out of 5 by from Love it and would buy it again!! Just purchased two of these nightstands - they are extremely heavy but appear to be quality pieces. The charging trey opens with full-extension ball bearing drawer slides and is great (in my opinion) for more than just charging (i.e. remote controls, small note pad, chapstick, etc) and, as someone else noted, it will not accommodate a full size iPad (bummer). I love the color and feel that the color you see on the website is an accurate representation. The two lower drawers open on wooden drawer slides and only partially pull out with about 6" of the drawer remaining inside (ugh!). I give it 4-stars only because of the wooden drawer slides and the fact that the two lower drawers aren't full-extension.
Date published: 2018-10-01
Rated 3 out of 5 by from Color Darker than Expected The width and charging drawer make the nightstand feel like a luxury. I agree with other reviews posted that the plug placement is odd (the top of each case also rotates but can only be plugged in when lined up) but much better than a nightstand without a charging drawer. The major complaint that reduces my rating to 3/5 is that the color is much different than shown. It is darker and closer to an oat brown. Unfortunately because of this, it does not match with any of the other furniture in the bedroom which was a large reason why this particular one was purchased. It is still a neutral color so not a complete internal decorating disaster and will not be returning but keep this in mind for your purchasing.
Date published: 2018-07-09
Rated 3 out of 5 by from Charging Station not like we thought it would be Similar to the other 2 reviewers on this product, my husband & I really like the look & quality of these nightstands we ordered. However, we purchased two with the charging stations and were very disappointed to find that there is only one plug-in for a USB port so really you can only charge one phone/tablet/etc. at a time. So we end up having the cords out for the other items on the side in the wall where they stick out... which is what we were hoping to avoid when we paid extra for these charging stations within the nightstand. We definitely wouldn't have spent more per piece if we would have known you could only charge one phone at a time.
Date published: 2015-12-23
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Product:MB421-Isabella Large Nightstand with Charging Station