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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Isabella Drum Lamp Shade is rated 4.7 out of 5 by 70.
Rated 5 out of 5 by from Definitely worth the wait…. Beautiful pattern and colors! A real standout in our bedroom, giving it a whole new look and feel!
Date published: 2023-08-15
Rated 5 out of 5 by from Remarkable! Bought this in the green tones for the lamp on our entryway table. It really adds interest--and beauty- - to a relatively plain area. Love it!
Date published: 2023-08-04
Rated 5 out of 5 by from IN LOVE WITH THESES SHADES! I really do love these. First, I bought the 18” size for existing lamps (hand me downs). Then, I purchased new lamps and the 18” shades were too big. So…returned them and ordered 16”. And I fell in love with them all over again. Something about the colors and design just suits our style and taste. So well made!
Date published: 2023-07-07
Rated 5 out of 5 by from Lamp shade Beautiful shade in the green color, looks great in my bedroom.
Date published: 2023-07-01
Rated 5 out of 5 by from Beautiful on a floor lamp A spur of the moment decision on this shade, but an absolutely right decision. Beautiful on a floor lamp in a bedroom. Stands out but not too much.
Date published: 2023-05-21
Rated 5 out of 5 by from Gorgeous! This lampshade is stunningly beautiful, and i get many compliments on it from anyone who sees it.
Date published: 2023-05-19
Rated 5 out of 5 by from Lamp Shade Arte Rich looking shade. It provides artwork and color in a unique way.
Date published: 2023-04-25
Rated 5 out of 5 by from Love the florals in the shades ! These are well made and look beautiful in my living room.
Date published: 2023-04-20
Rated 5 out of 5 by from A colorful pleasure! This shade is stunning! When I turn the lamp on every evening it changes the mood of the room. The colors are very vivid and beautiful. I highly recommend this lamp shade.
Date published: 2023-03-22
Rated 5 out of 5 by from Nice lampshade!! Lampshade is well made and looks exactly as pictured. Very happy!
Date published: 2023-03-04
Rated 5 out of 5 by from I'm in love with Isabella Refreshing my LR as I am tired of the farmhouse look. I had the Buffalo check drapes and shades. Bought the Isabella drapes and lamp shades. What a difference! I love this print. It is almost like a botanical print. Fortunately I got a section with the butterfly and it is so adorable. The colors are are so easy to co-ordinate with. I bought some cornflower blue and flax pillow covers for the sofa. Its a whole new classy look without having to buy new furniture. Thank you Ballards!
Date published: 2023-01-08
Rated 5 out of 5 by from Worth the wait! I ordered 2 of these lampshades a year ago and they just arrived today. I received updates on the shipping delays every 6 weeks or so along with the option to cancel. I also wasn’t charged until they shipped out (which was 2 days before I received them). Yes, it’s a very long wait for these custom shades but I feel like the wait was worth it. The pattern is unique and beautiful and they make me smile every-time I walk by. My husband even loves them! He said they add life and a bit of fun to the room. So happy I waited for them!
Date published: 2022-10-04
Rated 4 out of 5 by from Beautiful Lamp Shade I purchased 2 Isabella Shades along with 2 Navy Wicker Lamps. Put together, the Guest Room now looks wonderful. The shades have a great draw in the room. My only issue is that it took months for the Shades to arrive.
Date published: 2023-01-02
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Product:LS572-Isabella Drum Lamp Shade