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Ballard Designs
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Icon Tote

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Icon Tote is rated 4.6 out of 5 by 203.
Rated 5 out of 5 by from Beautiful color and style This is my second tote purchase. My first tote is probably 5 years old and indestructible - I've taken it as a carryon on many airline flights and it has held up beautifully. I purchaed this tote as a beach bag but it's almost too pretty to use on the beach. It was a great bargain too - got it for 50% off!
Date published: 2014-09-03
Rated 5 out of 5 by from Practical and good looking I bought one of these totes for myself and then ordered 3 more for gifts after seeing how nice the first one was. Very ample size and nice quality. I'm using it as a beach tote but it can be used for lots of other things. The inside pocket is small, good for keys and one or two cell phones and zips securely. I am very happy with my purchase.
Date published: 2014-08-31
Rated 5 out of 5 by from best beach bag ever great design, roomy, I will take this to the beach every time!
Date published: 2014-08-19
Rated 5 out of 5 by from I love these totes I have purchases several of these totes. They make GREAT gifts. I use them as 'wrapping' paper to hold other gift items. People love them. When they're on sale, they're a great value.
Date published: 2014-08-18
Rated 5 out of 5 by from Great value for the price I ordered these totes as hostess gifts and they were perfect! They are much bigger than they looked in the picture, so they can hold quite a bit. They are great quality, and I really like that there is a zippered pocket inside and the top zips closed. Makes a great gift!
Date published: 2014-08-16
Rated 5 out of 5 by from We bought the Crown Tote and Anchor Tote as Gifts We these as gifts and my crafty daughter embellished them with rhinestones to make them extra special! The friends she gave them to loved them!!!! I highly recommend, I also have one for myself and my daughter uses hers for her gym bag.
Date published: 2014-08-14
Rated 5 out of 5 by from Great Value! These totes are adorable, well made, sturdy and a LOT bigger than I thought they'd be. Terrific for the beach or a day at the farmers market. I bought several for myself and for gifts and am truly thrilled with them. Beyond that, I get compliments on how cute they are every time I use one!
Date published: 2014-08-14
Rated 5 out of 5 by from EXCELLENT Quality and Value!!! Back for more!!! I had purchased 40 "crown" totes when they were on sale for my daughters bridal shower as thank you gifts to the guests.They were a HUGE Hit with everyone. Now I am back for more as thank you gifts again, this time for guests who rent our vacation condo on Longboat Key in Florida, throwing in a beach towel and sun screen... I am sure they will enjoy as much as everyone else has! Big impact, high quality for such a reasonable affordable cost!
Date published: 2014-07-08
Rated 5 out of 5 by from Roomy tote Much larger than I expected. Nice tote for going to pool or to pick up few things at the market. Although it is roomy the straps do not seem like they could hold much weight, so I am not planning on stuffing it with lots of things. I love the Eiffel Tower design. Great price.
Date published: 2014-05-29
Rated 5 out of 5 by from This product is excellent for a shopping bag! I ordered three of this Icon tote bag with Eiffel Tower and Crown design, gave to two of my sisters and they both love it! I love it too!
Date published: 2014-04-21
Rated 5 out of 5 by from My new favorite tote bag. I ordered four of these before last Christmas to give as gifts to my daughter-in-law, her mother and her sister. I put some treats in them, But the bags were THE GIFT. They seemed to love them. When I saw their excitement I was feeling a little left out...wishing I had bought one for myself as well. So, when I saw that Ballard still had them (and they were on sale) I jumped at the chance to get one for myself. This bag comes off as elegant, but is lined with a plastic like coating so it could be used to carry a wet swimsuit home from the beach, and for carrying a picnic to he beach as well. The handles are leather, they can hold up to almost anything.
Date published: 2014-03-28
Rated 5 out of 5 by from Great bag! This is my second tote order and I love it. It's good for my knitting; swim gear, gym gear etc. I have also used it for my travel bag as a "take on" for the plane. Can't go wrong with this bag.
Date published: 2014-03-17
Rated 5 out of 5 by from So Cute! Bought the natural color with paris design as a gift for my sister and she loves it:)
Date published: 2014-02-26
Rated 5 out of 5 by from Great Bag! I received the tan bag from my boss for xmas. Liked it so much - sturdy & stylish, I've purchased the aqua blue for my daughters birthday. I also bought the cosmetic bags. They are just a slight shade off, but it will be a nice set for our next adventure. Great gift and a good value.
Date published: 2014-02-14
Rated 5 out of 5 by from i love it! i know it will last me about 1 year before it falls apart....carry it daily to and from the office...everything from lunch, to shoes. to wine bottles, soup cans get dumped into it. and it looks FAB! i feel like a bag lady but dont look like a bag lady! i will alway use my icon totes!!!
Date published: 2014-02-14
Rated 5 out of 5 by from roomy While the fabric isn't soft or delicate this is a workhorse of a bag - able to put a lot of stuff in and carry comfortably on your shoulder. The graphic design (Eiffel tower) is nice too!
Date published: 2014-02-13
Rated 5 out of 5 by from This is a great tote This tote bag is a good size. It is well constructed. And the color is as advertised.
Date published: 2014-02-09
Rated 5 out of 5 by from This product is great quality & value I was really impressed by this tote and the value. I thought that the icon was painted when in fact it was embroidered beautifully. I purchased 3 as gifts. I brought one to work to show my co-workers the quality and they bought them for their friends too.
Date published: 2014-01-30
Rated 5 out of 5 by from Pretty Color- Paris in the Spring I bought the Eiffel Tower Icon Tote in the aqua color as a gift for a friend who has been to Paris and loved it. Needless to say, this gift was a big hit. The bag is roomy enough to take extras for after-work "play dates," whether going to the gym or going to meet friends. Great for taking work shoes, umbrella, and other items while commuting in walking shoes!
Date published: 2014-01-25
Rated 5 out of 5 by from This product is great! This tote is so roomy and the quality is great. I may be ordering another one. Love it.
Date published: 2014-01-21
Rated 5 out of 5 by from Adorable tote I purchased the blue crown tote for my traveling niece. She loved it! I have 2 of these totes for myself and love the style and colors. Great prices too!
Date published: 2014-01-20
Rated 5 out of 5 by from Roomy & great carry on bag for travelling. Gave these totes for teachers' gifts & they loved them!
Date published: 2014-01-16
Rated 5 out of 5 by from These were given as Christmas Gifts My sister-in-law loved these bags and couldn't believe I had given her 3 in various colors and designs. At that price who wouldn't!
Date published: 2014-01-16
Rated 5 out of 5 by from I Love This Product! This tote is the perfect size for taking it to the gym, going to the beach or using it for your grocery shopping. It also makes a great gift.
Date published: 2014-01-15
Rated 5 out of 5 by from Icon Tote Love this tote ! I got SUPERFAST DELIVERY of a unique item !
Date published: 2014-01-15
Rated 5 out of 5 by from Good quality and value Fashionable design, durable construction and size allow for everyday use ranging from grocery carrier to travel take along to outfit accessory. Lovely!
Date published: 2014-01-14
Rated 5 out of 5 by from Great Sturdy Tote! I bought many of these for gifts. When they arrived, I was pleased with the large size. I bought three of each color, and I've decided to keep a couple for myself! They are sturdy, practical, and good-looking. All that received them have loved them. I use them for overnight bags and for hauling stuff back and forth to and from school.
Date published: 2014-01-13
Rated 5 out of 5 by from Extra Roomy...One of a kind! Love these bags...I first ordered the Merlot (red ) one before the Christmas holidays and I got a lot of compliments :) I then ordered two of each to give as Christmas gifts! They are so versitile, from beach going to the office....LOVE them all!!
Date published: 2014-01-13
Rated 5 out of 5 by from Good product This rug is stylish, comfortable to stand on, and has held up to lots of wear well. This is the second time I have purchase this product. It does have an "odor" when first unpacked.
Date published: 2014-01-12
Rated 5 out of 5 by from Icon Totes These wonderful Totes arrived in time for Christmas gifts. Thank you for the speedy shipping and a quality product.
Date published: 2014-01-08
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