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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Icon Tote is rated 4.6 out of 5 by 102.
Rated 5 out of 5 by from I couldn't BEE happier I love my Bee tote bag! The perfect bag for travel, beach, pool, etc.
Date published: 2012-08-10
Rated 5 out of 5 by from I am very pleased with the "Icon Tote". It is exactly as described and I love it! I am very pleased with the "Icon Tote". It is exactly as described and I love it! Victoria
Date published: 2012-07-22
Rated 5 out of 5 by from Love this Bag! This is the ideal tote bag when you don't want to fill a heavy bag with more heavy stuff. It's light but durable!
Date published: 2012-07-10
Rated 5 out of 5 by from Great quality! Great value! I purchased the black bag about 4 months ago. I use it every day for grocery shopping. The bag is so cute, I get compliments all the time. It's also comfortable, holds a lot, has some kind of latex or plastic coating inside that is easy to clean and much more hygenic than canvas bags. There is a zip pocket in the interior where I can store my keys and cash or credit card. Coming back to order more. Would pay double for this kind of quality.
Date published: 2012-05-30
Rated 5 out of 5 by from Can't have enough bags and this one is sturdy, stylish, and love love the green!!! This bag is very sturdy and large enough for shoes or hair tools that I always had trouble packing when I travel. I love the stylish look and the color is beautiful.
Date published: 2012-01-28
Rated 5 out of 5 by from I love the colors and the icons of the totes! I bought the totes for gift giving and I'm sure that the recipients will be happy to receive them.
Date published: 2012-01-26
Rated 5 out of 5 by from More than just an ordinary tote I truely love my icon tote, in fact I bought an extra one! It has incredible strength, great for a big shopping spree. Unlike other totes, it has a sophisticated look. The color selections are gorgeous and the French icons are very classy. My daughter used hers on her wedding day to transport her personal items to the church.
Date published: 2012-01-21
Rated 5 out of 5 by from The product is larger than I thought. Great price for the item. I really loved the bags I purchased. I gave one to my aunt, my mom and kept one for myself. They are very sturdy and the price was right.
Date published: 2012-01-20
Rated 5 out of 5 by from I gave it as a Christmas gift I gave the tote away, but I really liked the looks of it. I wish I had kept it for myself!
Date published: 2012-01-17
Rated 5 out of 5 by from Everyone Loves them!!! I purchased 4 of these and used them as "wrapping" for Christmas gifts - everyone thought they were great and the best gift!!
Date published: 2012-01-16
Rated 5 out of 5 by from Attractive and very sturdy. Gave this bag to my daughter-in-laws for Christmas. It was the last gift and I didn't wrap it because it looked great, so why cover it up. My youngest son, who was getting all the gifts together to take home, said great gift mom. He was able to put so many gifts in the bag and it was so sturdy. It would be great for shopping trips to the mall and to the market. So happy I bought these. Even got one for myself.
Date published: 2012-01-16
Rated 5 out of 5 by from Lovely large tote! I bought 2 black Eiffel Tower and 2 green Bee totes for teacher holiday gifts - gave them along with some candied chocolate covered apples. An out of the ordinary gift for those special teachers that do so much for our kids! These totes are quite large and can carry much more than books and files. The embroidered icon adds a nice touch (rather than it being printed on the tote). I will definitely be back for more next holiday season and will get one for myself this time! Thanks BD!
Date published: 2012-01-16
Rated 5 out of 5 by from love it Bought several totes as gifts and everyone loves them. Great Ballard Design quality.
Date published: 2012-01-16
Rated 5 out of 5 by from Roomy Tote I gave the Eiffel Tower tote to my Francophile neice for Christmas and she loves it! She uses it for groceries, laundry and anything else she needs to carry. Besides being roomy and attractive, this is a "green" product that keeps utilization of grocery bags to a minimum. Another Ballard winner!
Date published: 2012-01-14
Rated 5 out of 5 by from Beautiful AND sturdy I liked this bag so much, that I placed a second order as gifts for each of my daughters. It has a nice clear backing on the burlap that makes the whole thing elegant and quite sturdy. It is definately five star.
Date published: 2012-01-13
Rated 5 out of 5 by from Quality in the production of this tote. I was amazed upon opening my parcel of the quality in this tote and the extra zippered pocket a plus the leather wrapped handles, ideal.
Date published: 2012-01-11
Rated 5 out of 5 by from Great gift item! Gave these totes as Christmas gifts to family members, young and old alike, and everyone loved them!
Date published: 2012-01-11
Rated 5 out of 5 by from Love this bag. I wish I bought more. I purchased 3 totes, one of each style. They are fantastic for the price!!! There was no odor as other reviewers talked about. (possibly the odor came from the delivery car, I have had that happen to me before on other fabric purchases from a different catalog.) This bag stands on it's own which is great, we took it on our trip to snow, packed it with all of the gloves, scarves, hats, and it appeared water proof on the inside. So once everything was wet from snow I didn't have to worry about any leakage in the car. The outside is definitely NOT waterproof so I left bag inside hotel room once we took everything out to use. The handles are great and solid leather. I was a bit unsure after opening but it was fantastic on our trip, no complaints I will definitely be taking it on an airplane trip next time with no worries. I gave away the other two as gifts and used them as gift bags tied with a beautiful ribbon and it made a great statement.
Date published: 2011-12-30
Rated 5 out of 5 by from This Tote Zips Up! I took advantage of the sale over Christmas and bought a Ballard Design Tote. Wow, I'm glad I did. Even at the regular price they are so worth it. Nice and roomy and you're able to zip it up for security. This has always been the 'glitch' with tote's in my opinion. So, don't hesitate to make a purchase. You can't go wrong!
Date published: 2011-12-30
Rated 5 out of 5 by from love the roomy size and semi-formalness First, I ordered one for myself in the brown crown and started using it as a purse/shopping bag. Great for running errands as you can put returns/purchases in the bag and it really freed up my hands. Ordered 5 more in black for teachers/friends. Nicely made.
Date published: 2011-12-28
Rated 5 out of 5 by from Great bag - super price! I bought four of these bags for Christmas for the ladies in my family - the Fleur de Lis for my Mom and me, the Bee for my 13-year old daughter and the Eiffel Tower for my sister who is a French teacher. I used them for the overflow of gifts from stockings - everyone loved them, and they doubled as a means to carry all of their "loot" home with them when they returned home!
Date published: 2011-12-27
Rated 5 out of 5 by from Great value Great construction. Good for daily use, hostess gift
Date published: 2011-12-27
Rated 5 out of 5 by from Great value for the price! Every year my daughter and I attend a Mother/Daughter dinner with old friends from the 80's. We exchange small gifts of moderate cost. I was delighted to find your Totes available for $12. and no shipping charges! I ordered six and am sorry I did not order 2 more, 1 in blk, and one in aqua, so that my daughter and I would each have one. In fact if you would like to send me those two, you have my card #. The gifts were received with great delight by our friends. Thank you and pls keep sending me the catalog.
Date published: 2011-12-26
Rated 5 out of 5 by from Beautiful tote. I ordered the bee tote based on a photo and review in a magazine. It's beautiful and arrived in a very timely manner. It's so roomy and well made. So I ordered the Eiffel tower tote for a friend. They make wonderful gifts.
Date published: 2011-12-26
Rated 5 out of 5 by from Perfect gift~ Bought 5 of these and kept one, in black with the Eiffel Tower for my "French Market Basket," that I use on Sundays at the Farmers Market. Handles long enough to fit easily over should even when the bag is stuffed with goodies. Everyone who got one was thrilled. Inside of bag is coated to make it sturdier and possibly water-proof....but not certain about that as I haven't had any drips yet. A happy purchase.
Date published: 2011-12-26
Rated 5 out of 5 by from really nice totes Bought six of these totes for gifts, two of each design plus the crown design. They have leather handles, are well made, roomy & there's a pocket on inside. The colors are great & the designs are embroidered on all of them. The sale price made my purchase even sweeter. The only bad thing is deciding which to keep & which to gift!
Date published: 2011-12-24
Rated 5 out of 5 by from I LOVE these totes I ordered these totes last year for Christmas and cannot say enough good things about them. They are the perfect overnight bag. Or gym bag. Or shopping bag, you name it, it works for every occassion. They are very sturdy and comfortable (if you are carrying it on your shoulder). I loved my bag so much, I ordered them again this year. And I got one for everyone on my list. It is a GREAT bargain! I'm only sad I did not order MORE.
Date published: 2011-12-23
Rated 5 out of 5 by from what an excellent and versatile gift, I even ordered another one for myself This bag is fantastic. I originally bought them as gifts but when they came, I had to have one for myself as well. It has long sturdy handles and a lot of space. I bought one of each and filled them with my friends' favorite local market treats from my area and gave them christmas gifts. They were a huge hit.
Date published: 2011-12-23
Rated 5 out of 5 by from Roomy and Attractive I bought several of these very roomy and attractive jute totes for me and my friends who love all things Paris. We use them to carry our swimsuits, towels, and extra clothes to and from our water aerobics classes in the morning.
Date published: 2011-12-22
Rated 5 out of 5 by from Fabulous totes! I use my totes for groceries. Instead of having the store package my groceries in paper or plastic bags - I have them load up the groceries in my three Ballard Design totes. The totes always get compliments from the store employees and others. This tote is not only fashionable, it is very sturdy and durable. That is why I order more for Christmas presents for my friends! Merry Christmas and Happy Hanukkah!
Date published: 2011-12-22
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