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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
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Hutton 17" Credenza - Antique Mirror is rated 4.0 out of 5 by 2.
Rated 4 out of 5 by from Great design, great features, maybe comes w/ top? Update: A few days after the base drawer cabinets arrived, I received a delivery of the 17 inch worksurface tops and I did NOT purchase those separately. So maybe they do come with the worksurface top? I also ordered 2 of the 63 inch worksurfaces because I intend to use them as a desk. I still think its 4 stars overall because I can't tell if they come with the worksurface top or not. Maybe mine came with the worksurface top because they were on clearance but the full price ones do not? I'm not sure to be honest. I think it would be great if Ballard Designs could clarify.
Date published: 2023-06-29
Rated 4 out of 5 by from Great design, great features, doesn't come w/ top I love the way this cabinet/drawers look. And I especially LOVE that the antique mirror panels reverse to white! Although, when I flipped the reversible drawer front panels to all white, I noticed that some of the paint had tiny, raised, black specs, so the paint job on the reversible panels could be better. The specs aren't that noticeable, so I don't think I will need to return. The drawers are full extension and run smoothly. The hardware is a bit more "industrial" than I really want, but I think it would do well with many design styles, including my transitional interior design. I would have preferred brass knobs/pulls. it supposedly made from real wood (mahogany) and veneers, but it seems to have a lot of veneers and the wood is not a dense/heavy as other, high-end, well-made all wood pieces. I don't think this is a problem though, since I think the price-point is very fair for the quality. The cabinet comes VERY well packaged and there was no damage during transportation. There will be a lot of packing materials to dispose of afterwards though. I purchased 4 of the 3 drawer cabinets and the bottom one is a file cabinet. The drawers are not soft close, but again, they run smoothly. One thing not clearly mentioned in the description is that the cabinet does NOT include a worksurface top (see picture). It does say that in the Hutton design guide, but not on the item description. This wasn't a problem for me since I needed a 63 inch worksurface anyway to create a "hide-away" desk. I also ordered 2 singe hutch and 1 double hutch to put on top, but the hutches won't be delivered for another week or so. Overall, I give this item 4 stars! I deducted 1 star for some flaws in the reversible drawer front paint job, lack of soft-closing drawer guides, the "industrial" hardware (doesn't seem to fully match the overall style of the collection), and the lack of a clear description that states it does not come with a top. The pros FAR outweigh the cons in my opinion and I would purchase again. I also got them for an additional 20% off their clearance price and feel like I got a GREAT deal!
Date published: 2023-06-26
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Product:MO658-Hutton 17\" Credenza - Antique Mirror