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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 4 reviewers.
Rated 5 out of 5 by small huntshire sideboard Beautiful piece…sturdy, not cheap looking at all. Easy to put together, don't let "putting together" as cheap. Drawers are very sturdy with appropriate stopper and finished interior. The knobs are cream and the side pull out shelves match the pine top…differ from the pic. Appears to be a "substantial piece, not for a small space or room". April 30, 2014
Rated 5 out of 5 by Absolutely gorgeous, heirloom piece! I ordered the Huntshire Sideboard in black. I've had my eye on this piece for almost a year and am so glad I ordered it. It was worth the wait - and made a perfect Christmas present! This is a very well constructed sideboard and much larger than I expected but it's perfect. The French Country design complements my decor in both the dining room, kitchen and living room. The dark honey finish on the pine top matches the finish on my kitchen table perfectly too. There are slight distressed features on the table and beautifully turned legs that lend an heirloom look to it. The table has a substantial weight to it but is easily assembled (legs and lower shelf need to be attached to tabletop), preferably with another person's help. The drawers fit and slide well and I like the interior of the drawers which also is Country French in design. The knobs are painted black to match but I'm considering switching the knobs. There are 2 hidden shelves on either side of the tabletop which can slide out for extra usage and width, if needed. Overall, a beautiful design. I highly recommend you purchase this piece if you're interested. You will love it! My only regret is that it is not an American made product. It is a fine piece of furniture, though. And it was well packaged in 2 boxes (tabletop and legs) and arrived undamaged. December 28, 2012
Rated 5 out of 5 by Just what I wanted. Arrived in great shape. Movers were kind enough to put it together for me. I am very happy with my choice. December 2, 2012
Rated 4 out of 5 by Love this side board I had searched for a couple of days before I saw this particular side board on the Ballard internet site. It was love at first sight and I was not disappointed once it arrived. It has great visual appeal as well as being made very well. I am very happy with my choice. February 23, 2012
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Product:TC245-Huntshire Sideboards

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