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Home Office Ensemble File Console

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Home Office Ensemble File Console is rated 4.5 out of 5 by 25.
Rated 5 out of 5 by from Fantastic File Cabinet! Love the look of this file cabinet! All we had to do was open the box and place it in the office. Great that it was already assembled!
Date published: 2017-01-02
Rated 5 out of 5 by from Excellent I purchased the cream color file console. It arrived in perfect condition. I am extremely impressed with not only the condition on arrival, but the construction of the piece. I would definitely recommend the purchase.
Date published: 2016-06-30
Rated 5 out of 5 by from Good Shipping, good cabinet, good customer service I was not sure about having to pay extra for shipping. However, the cost was worth it. The shipping company that delivered the cabinet kept me posted of the delivery status from Ballard to their facility. The shipper called to setup a delivery appointment, and that appointment went well with the cabinet placed inside my house in a large foyer. The cabinet was very well-packed (with hardware on the bottom, as others have noted) with no damage. The cabinet worked as described. The cabinet is finished well, both inside and out. While changing out the drawer pulls, I somehow got the bottom drawer “open” with the locking mechanism for that drawer in the “closed” position. As such, the drawer would not close all-the-way. I could not remove the drawer to trouble-shoot, so I called Ballard (on a Sunday afternoon). The lady I spoke to in technical services said the drawer could be removed by lowering a plastic latch on one side of the drawer guide while raising the latch on the other side. (I had tried both up and both down). The drawer came out and I quickly saw the problem with the lock and switched it to its proper position. The drawer was reinstalled and everything is working great now (even the new pulls). I was very surprised to find someone to talk to on a Sunday, and even more so when she quickly told me how to remove the drawer. In all, a very nice file cabinet and very good customer service.
Date published: 2016-02-16
Rated 5 out of 5 by from 2 Birds with 1 Stone I need multifunctional pieces to furnish my small space. This piece fills a little alcove at the doorway into the garage and serves as a "landing" area for keys, a place for a lamp to light the area, and framed photos. I use one drawer and half of the other one for files. The other half of the top drawer holds gloves and scarves to grab on the way out the door. This versatile piece arrived well packaged, fully assembled with no defects, and fairly easy for me to handle alone.
Date published: 2015-10-11
Rated 5 out of 5 by from Arrived on time and is perfect in my study. Could not be happier with the quality of this file cabinet. Plenty of room for all of my current files that I need near by.
Date published: 2015-08-02
Rated 5 out of 5 by from Great quality and beautiful piece of furniture! I was surprised by how much nicer this cabinet looked in person when it arrived vs when compared to its picture online. Love the quality and detail including the versatility of size of files one is able to hang and the safety feature.
Date published: 2015-07-20
Rated 5 out of 5 by from This is a beautiful example of Tuscan Design. I wanted an attractive piece of furniture that could be used as a file cabinet or for any other items you want to store. I wanted this cabinet to be nicely designed so that it would blend in with the furniture pieces that one has in the living room area. This fit the bill exactly. I love the Tuscan design. This piece also has the safety feature of one drawer that can be open at a time, ensuring that the weight will be distributed properly, and guarantees that all the family, including young children are protected from an accident. Great purchase!
Date published: 2015-06-28
Rated 5 out of 5 by from I love this file cabinet. It has the capability for regular or legal size files! Fantastic! The cabinet has a rich quality to the finish. Plus it is beautiful!
Date published: 2015-04-08
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Product:MO191-Home Office Ensemble File Console
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