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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Home Office Ensemble File Console is rated 4.5 out of 5 by 25.
Rated 5 out of 5 by from Home Office File Console Very well designed, attractive, office file console. Plenty of room for smaller hanging files as well as legal size hanging files. GOOD safety feature. To prevent toppling over, drawers are designed to deny opening of a second drawer while the other drawer is already opened. I appreciate that thoughtful attention to detail. Ms CAH
Date published: 2015-02-23
Rated 5 out of 5 by from Solid and substantial file cabinet I finally decided to purchase this file cabinet to replace the old metal one in my office. What a difference it has made - it is very nice looking and well constructed.
Date published: 2015-02-14
Rated 5 out of 5 by from Beautiful and functional These files are even more beautiful in person, and are heavy, well-built pieces of furniture. Best of all, they are very functional and the drawers extend fully, making it easy to reach the files in the back. I bought two of these lateral file consoles. I need the file space, but I have a small house - so I put one in my home office, and one in my living room. These are pretty enough that it looks like a credenza and blends in seamlessly with my other living room furniture. I haven't had any issues with the top drawer not locking, and both of my units function perfectly. There was a slight hiccup on delivery when I couldn't find the hardware. I took a quick look at the reviews here, and someone had mentioned the hardware is placed on the bottom of the unit. Mine was placed there as well. Overall I'm really pleased with my choice, and am happy these turned out to be so beautiful.
Date published: 2014-08-28
Rated 5 out of 5 by from Great Looking and Sturdy I purchases two of the file consoles for my dining room. Nothing else I found seemed to be as good looking or sturdy. I don't use them as file cabinets but as storage for seldom used serving dishes and other items for which I didn't have space in the kitchen. They are great storage for any room not just the office. We love them
Date published: 2014-08-13
Rated 5 out of 5 by from File console I love my new file consoles. I put them up against the wall, and then put a long kitchen table out from the wall in-between the two file consoles. It made a beautiful partners desk. Having fun setting up my new office.
Date published: 2014-03-08
Rated 5 out of 5 by from Excellent piece This piece looks wonderful, it is very sturdy and has lots of filing room. The drawers can only open one at a time, but glide beautifully. It was the perfect solution for our home office!
Date published: 2014-02-16
Rated 5 out of 5 by from Beautiful file cabinets! They are sturdy and very roomy -- I was surprised by the amount of room in these file cabinets. They are the perfect color (antique white). Very heavy, high quality piece of furniture. I would buy these again in a heartbeat.
Date published: 2013-11-30
Rated 5 out of 5 by from Wonderful addition to my home. Very attractive. Holds quite a few file folders. Helps me stay organized.
Date published: 2013-06-28
Rated 5 out of 5 by from pleased with my desk and file cabinet I actually wanted the desk that goes with the filing cabinet and I was looking for a cabinet that would store office items and additional files (the desk did not have enough file space with only one file drawer). The ensemble did not have a corresponding two drawer file drawer and two shelf cabinet that would go together so I ordered the four drawer file cabinet. I use the top for files and the bottom drawer for storage of envelopes, labels, etc, etc. Both the desk and file cabinet appear to be good quality and are aesthetically pleasing (they are in my study not my husbands). I would only ask the desk have a pull out flat shelf above the drawer to use as additional work space (my husband's desk has such a shelf). I'm really glad their was very little assembly, other desks and file drawers I looked at from other companies did require assembly
Date published: 2012-07-09
Rated 5 out of 5 by from Very nice piece of furniture. I got the file console and the 4 drawer desk. I'm very happy with both. They are substantial and look great. Very good value.
Date published: 2012-06-29
Rated 4 out of 5 by from Very good quality I bought this item in Tuscan Brown. I previously had utilitarian metal office file cabinets. I wanted file storage of furniture quality, and this is. I do have somewhat of an issue with hanging folders, however. The "cages" I have to hold them do not fit in this unit correctly. But I'm managing.
Date published: 2015-09-03
Rated 4 out of 5 by from Very nice Seems to be quite well made and sturdy. My only complaint is that it doesn't really match the desk that I ordered from this collection over a year ago. Both are supposed to be tuscan cream but the file console is lighter in color than the desk--more like a white than a cream.
Date published: 2015-07-16
Rated 4 out of 5 by from Clutter Solution I have been following this product for a while, and recently purchased it. It is extremely good looking, and fits well in my home office with my desk and hutch. The only issue to report is that the top drawer does not seem to lock shut. I may need to put something under the unit so it is properly balanced. One absurd thing is that the file cabinet hardware was taped to the bottom of the unit and there were no instructions on where to find it. Otherwise, it is a very functional piece and great to look at!
Date published: 2014-02-09
Rated 4 out of 5 by from Good Console is beautiful. However, I have had problems with the top drawer not closing properly. Took it out and reinserted it but it still gives me little problems now and then.
Date published: 2013-05-15
Rated 4 out of 5 by from File Console I purchased the desk and hutch a couple years ago and the antique white color of this console is darker. I still like the file console and will make it work.
Date published: 2011-07-08
Rated 2 out of 5 by from Beautiful to look at but arrived damaged I recently purchased the console in brown as a gift for my husband's home office. Upon opening the package, I discovered that the base was damaged with a substantial crack. In addition, the top drawer would not close properly and the metal slide was loosely attached which cause the drawer to stick. I contacted Ballard for an exchange. Hopefully, the new console with not be damaged.
Date published: 2015-01-31
Rated 1 out of 5 by from Unhappy1 Within a year of purchasing this File Cabinet, the top split in multiple places (see the photo). This filing cabinet now looks terrible and I am reminded of this everyday that I walk into my office. I am soooooo disappointed in this expensive purchase and I would not recommend purchasing this filing cabinet. This is not acceptable quality furniture.
Date published: 2016-06-01
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Product:MO191-Home Office Ensemble File Console