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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Highgate Stepping Stones - Set of 4 is rated 4.8 out of 5 by 210.
Rated 5 out of 5 by from Beautiful Stepping Stones The stepping stones are beautiful and give my garden a really nice look.
Date published: 2020-05-01
Rated 5 out of 5 by from Stepping out These steppingstones are very secure and cushy on your steps. Need more..
Date published: 2020-04-22
Rated 5 out of 5 by from Perfect for large planters I purchased this set to go under several larger planting pots that I have on my patio for the drainage. This is so durable & sturdy I am so very happy I purchased this, & great price!!
Date published: 2020-03-14
Rated 5 out of 5 by from Rubber Stepping Stones This is the second time I've purchased the item. They are perfect for my need! Quality is amazing and they are also very durable. The first order may have been 7-10 years ago and still look great!
Date published: 2019-11-01
Rated 5 out of 5 by from Highgate Stepping Stones Love our new stepping stones from Ballard Designs. They’re exactly as we expected. They compliment our garden beautifully.
Date published: 2019-10-25
Rated 5 out of 5 by from Looks like iron The product doesn’t look like it is made of rubber. It appears more like iron. So it looks more expensive than it is. The detail is nice.
Date published: 2019-08-22
Rated 5 out of 5 by from Great Choice These work great in our yard. Our grass is tall enough to mow over them, so that helps too. I ordered 2 sets to make a path to our neighbors driveway. We use them all the time!
Date published: 2019-08-21
Rated 5 out of 5 by from Great idea We liked them so much we purchased more. They are a quick solution to stepping on mulch or grass and are not so heavy as stone and they are beautiful. Easy to place and enjoy. We have had them for 3 months and so far, so good.
Date published: 2019-08-21
Rated 5 out of 5 by from Better than stone! I have other rubber stepping "stones" and they have lasted atleast 15 years. I leave them outside all year and we have very harsh winters. They also do not get slippery like stone can when wet. I needed more and this design was very close to my originals. I saw these in discount stores but could only get 3 or 4 and they were the same price. Love them! Exactly what I was looking for.
Date published: 2019-08-13
Rated 5 out of 5 by from Fantastic looking and feel Great sturdy steppping stones, holding up wonderful in Arizona heat
Date published: 2019-08-12
Rated 5 out of 5 by from Stepping stones They are soft on your feet so you can walk on them barefoot. They stay in place well.
Date published: 2019-08-12
Rated 5 out of 5 by from Have pots seting on round cement discs. They cove a disc as the pots ar setting on them and you can see about 2 inches of the decorative lacy like rubber disc. Lets water drain more easly.
Date published: 2019-08-11
Rated 5 out of 5 by from Great addition to stones. I love these! They fit on top of concrete stones nicely with a 1 inch gap around.
Date published: 2019-07-29
Rated 5 out of 5 by from Great product! Well made, decorative true replica of advertisement.
Date published: 2019-07-11
Rated 5 out of 5 by from Like very much. Have pots seting on round cement discs. They cove a disc as the pots ar setting on them and you can see about 2 inches of the decorative lacy like rubber disc. Lets water drain more easly.
Date published: 2019-07-10
Rated 5 out of 5 by from Versatile Go anywhere. Sturdy but flexible. Great purchase. Highly recommend.
Date published: 2019-07-08
Rated 5 out of 5 by from Great stepping stones These are a very substantial weight. They are great for right off of my deck
Date published: 2019-07-03
Rated 5 out of 5 by from Good Quailty Heavy Rubber Used them for a walk way at Camp, I set them into the soil about one inch deep so the lawn mower can go over them without hitting them.
Date published: 2019-07-02
Rated 5 out of 5 by from Great product. Bought eight last year and eight more this year. Light weight. Attractive. Allows water and air to move through. Sturdy.
Date published: 2019-07-02
Rated 5 out of 5 by from Great design Works perfectly for walking through a shady where grass refuses to grow.Nice to look at!
Date published: 2019-07-01
Rated 5 out of 5 by from Just perfect! These rubber stepping stones are the perfect addition to my side garden. And, my husband likes that they are light enough to move when he mows. Just perfect!
Date published: 2019-05-31
Rated 5 out of 5 by from Liked the stepping "stones" I really like the stepping stones because the area that I placed them in is not flat and they conform to the soil.
Date published: 2019-05-31
Rated 5 out of 5 by from beautiful I love these stepping "stones. " I put them in a meandering path and they look great. I love that I can plant different ground covers between them
Date published: 2019-05-21
Rated 5 out of 5 by from Gorgeous Highgate Stepping Stones Bought in September. Highly recommend buying these beautiful heavy made 4 Highgate stepping stones. They will last a long time. Love your products.
Date published: 2018-11-02
Rated 5 out of 5 by from Perfect Bought these for a damp area for the path to our hose storage. It's cute, durable and keeps us from walking in a mushy area. Know it will last al long time as well and it was so reasonably priced!
Date published: 2018-07-22
Rated 5 out of 5 by from Good value and quality I purchased two sets of the stepping stones and so glad I did. Using them over mulch to our terrace level and also in the back yard.
Date published: 2018-06-16
Rated 5 out of 5 by from Great experience! Ordered on Monday. Arrived on my porch on Wednesday! Super fast. Very pleased with the product. Thanks!
Date published: 2018-04-27
Rated 5 out of 5 by from Excellent product Arrived timely, product is exactly as described, meets all expectations.
Date published: 2018-02-25
Rated 5 out of 5 by from Multi use I bought the doormat and stepping stones together. I used two of the stepping stones under my flower pots on the front porch by the door mat and two in the small area in front of the hose. Funtional and good looking.
Date published: 2017-10-30
Rated 5 out of 5 by from garden delight We have used this in our rock garden. Very durable & just fits right in with the small stones. Love the design as well!
Date published: 2017-07-19
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Product:HS354-Highgate Stepping Stones - Set of 4