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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Highgate Doormat Stair Treads - Set of 4 is rated
4.8 out of
5 by
424.
Rated 5 out of
5 by
Happy dancer from
Highgate doormat treadsThese doormat treads are great. They are well made and heavy duty. We get very high winds sometimes and they have stayed in place. And they look great too.
Couldn’t say enough about them.
Date published: 2022-12-25
Rated 5 out of
5 by
Dove in NC from
Highly Recommend Highgate!I highly recommend any item from the Highgate line! I have the stair treads on all my outdoor steps. I also have the doormats and the round treads in my garden path. Very high quality. All my Highgate items have lasted for years outdoors in the year round NC elements - very hot summers and very cold winters. I hope this line is available for many years as I will want replacements if my current items ever do wear out.
Date published: 2022-09-19
Rated 5 out of
5 by
Mar19 from
Step SaverStays put on wooden patio steps. Rubber smell dissipates after couple of weeks.
Date published: 2022-09-06
Rated 5 out of
5 by
Perfection1 from
Stair Tread’s:I love these mats they look so nice on our patio stair’s. Very good quality for the price.
Date published: 2022-05-19
Rated 5 out of
5 by
Mickie C from
doormat stair mats... set of 4very well made & sturdy...
these will last me a long time... good investment...
Date published: 2022-05-01
Rated 5 out of
5 by
Anonymous from
Highgate DoormatsThe Doormats are of very good quality. They are very sturdy, and stay in place because of their weight. I like the fact that they don’t get as dusty as other mats. I am very pleased with them.
Date published: 2022-04-14
Rated 5 out of
5 by
Reid P from
Useful and looks good.Ad advertised. Stay in place. Helps on slippery stairway.
Date published: 2022-03-19
Rated 5 out of
5 by
MelindaR from
Stylish but practicalJust what I was looking for. They stay in place and make the stairs a safer place to walk all while looking stylish.
Date published: 2022-03-09
Rated 5 out of
5 by
ESTr from
Great treadsThese treads are beautiful to see and protect us from falling on our wooden steps when ice is an issue.
Date published: 2022-02-24
Rated 5 out of
5 by
Mary Stobaugh from
Attractive and practicalThese mats prevent slipping during and after heavy rains
Date published: 2022-02-22
Rated 5 out of
5 by
Teddy Joe from
Love them!Great quality! These stair treads kept my steps safe during an ice event this winter. Would definitely buy again!
Date published: 2022-02-21
Rated 5 out of
5 by
Genevieve M from
BeautifulLove these treads, much needed for the grip and for showing where the next step is.
Date published: 2022-01-05
Rated 5 out of
5 by
Ana P from
Happy with purchaseNice , good quality , pretty design,highly recommend
Date published: 2021-12-18
Rated 5 out of
5 by
Mikel Glass from
A must have for wooden stairsRugged, sturdy. Replaced flimsier set from different company that only lasted two years. These seem indestructible. Wish they made them in wider lengths.
Date published: 2021-12-18
Rated 5 out of
5 by
Gatornurse from
Highgate outdoor stair treadsThick decorative stair treads. These are replacements, my last ones, of not quite the same thickness, lasted 15 years! There are especially helpful in decreasing the chances of slipping in snowy & icey conditions.
Date published: 2021-12-17
Rated 5 out of
5 by
Shopgurl31695 from
Stand out nice on my porchThese are exactly as pictured. A nice sturdy weight so they will stay in place. I got them for my front porch, it can get slippery when it rains and these are decorative and functional. The price is right too.
Date published: 2021-09-18
Rated 5 out of
5 by
Jean E C from
Beautiful, Durable, and Slip Proof!I have these on my concrete steps. They really dress up the steps, but the best thing about them is that they give great traction in rain or snow/ice. I haven't slipped on the steps once since I put these down. They are also extremely durable, I have had some of them for over 4 years and they still look new!
Date published: 2021-08-26
Rated 5 out of
5 by
Jmgdsws from
Good qualityThe stair treads are thick. They stay on the steps despite not having any adhesive. They look terrific. I also bought the doormat. I am so happy I got these. Big improvement over the strips I had before.
Date published: 2021-08-07
Rated 5 out of
5 by
Anonymous from
Outdoor stair treadsThey are perfect for my steps leading into my screened porch!! Look good and keeps footprints off my wood steps.
Date published: 2021-07-29
Rated 5 out of
5 by
J A Fox from
Stair TreadsDecorative and sturdy. Looks great on the steps leading to my deck. Matches with the doormat I purchased, too.
Date published: 2021-07-21
Rated 5 out of
5 by
Sierran Babs from
Very attractive, secure treads.Handsome, good weight so the treads stay in place with no need for anchoring, easy to hose off. Outgassed for two weeks at least, but is no longer smelly. Put treads in sun for a week or two. We bought a second set for friends who are a bit unsteady-very helpful. Solved the slippery step problem.
Date published: 2021-07-18
Rated 5 out of
5 by
LCBe from
Great treads, pretty solution.They hold up well in the Florida heat and sun and do the job even in the rain.
Date published: 2021-07-17
Rated 5 out of
5 by
Meadville from
Four rubber stair treads and matching door matVery thick, quality materials and sturdy. It is on the western side of our home where it will weather extreme conditions from hot summer sun, blowing winds, snow and ice. We are very pleased with the quality.
Date published: 2021-05-29
Rated 5 out of
5 by
Janis J from
Another great Ballard purchaseWell made, durable and a nice design, these stair mats are exactly what I wanted.
Date published: 2021-05-28
Rated 5 out of
5 by
CarolO from
Great productLove these. We use them on our composite deck stairs to help in the winter cold.
Date published: 2021-04-02
Rated 5 out of
5 by
Heidi B from
Definitely RecommendWell made and heavy. Definitely recommend. Would purchase again.
Date published: 2021-03-14
Rated 5 out of
5 by
Lindat1 from
Made our deck stairs safe in the winterI bought this after the first icy weather when I couldn't walk down my deck stairs without hanging onto the rail for dear life. I also bought a larger version and a door mat. They made the stairs and deck pathway safe all winter. I highly recommend them. We also received lots of complements for the way they look.
Date published: 2021-03-07
Rated 5 out of
5 by
grandmother2010 from
Loved themHeavyweight and are just the right depth so you don’t have to worry about them sliding. Perfect for those slippery treated stairs.
Date published: 2021-03-05
Rated 5 out of
5 by
Honey Bee from
Nice addition to back stairwaySturdy, attractive and non-slip. Pleased with overall look too!
Date published: 2021-03-04
Rated 5 out of
5 by
AEIn from
Awesome mats best service!These mats are the perfect solution for my situation. Has limestone steps installed in the fall. They look great but are a slippery mess in the winter. These mats provide a stable walk surface on the stairs. My steps are just as deep as those in the pic but a little wider so I may buy another set and put two per step. Would be great if there were another set that was about 6-10” wider (or longer depending on how you view dimensions). Shipping was on time and order turnaround was strong and well communicated. Have good trust in shopping w/ Ballard after this experience.
