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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Highgate Doormat -Double Door is rated
4.9 out of
5 by
468.
Rated 5 out of
5 by
Valviv from
Perfect size.Great size mat for our double front doors. Looks nice and is well made.
Date published: 2022-12-27
Rated 5 out of
5 by
Mary in Seattle from
Excellent QualityWe use these large mats on the lawn in the winter so that our two dogs can run without getting all muddy. We also use them on a wooden ramp so that it doesn't get slippery to walk on. The quality of these mats is excellent for year round use.
Date published: 2022-12-23
Rated 5 out of
5 by
MD202 from
Great, durable outdoor doormat!Very happy with this doormat!! It is consistent with others I’ve ordered from Ballard Design and does a good job of trapping larger pieces of debris.
Date published: 2022-12-09
Rated 5 out of
5 by
Annie Mann from
Love at First StepAll things to all doors in our home-which means 4-in this messy weather time of year ! Love them all for their practicality and their looks. Thank you Ballard for another wonderful product.
Date published: 2022-11-08
Rated 5 out of
5 by
BW01 from
As long as it lasts, I'd buy again.I've had the mat a few weeks. Looks great & top quality. Nice & thick. Not stiff.
Date published: 2022-11-06
Rated 5 out of
5 by
Ellie Jane from
Beautiful!Love this extra large doormat. Looks very pretty in front of my double doors. Perfect!
Date published: 2022-11-05
Rated 5 out of
5 by
CathyB1 from
DoormatJust as hoped for, wonderfully useful and attractive. I bought 2 and love them both
Date published: 2022-09-12
Rated 5 out of
5 by
E Ponder from
Highgate Double DoormatThis double door mat looks so good outside my french doors leading out to a screened porch.
Date published: 2022-08-23
Rated 5 out of
5 by
AnnetteA from
Non-slip perfectionI use this to prevent slipping on a smooth cement entry way and it has preformed the task perfectly
Date published: 2022-08-15
Rated 5 out of
5 by
S Baird from
High gate Doormat - double doorLooks well-made and substantial. We’ll enjoy using it for many years.
Date published: 2022-07-31
Rated 5 out of
5 by
AA22 from
Easy to clean, stay in place, beautiful!Love the doormat! I bought the double doormat for my front door, loved it so much that I bought the small doormat and another double door mat for my slider and back doors. I realized that what I needed for the slider was the oversized doormat so ordered that one and put the double door mat in our garage which works wonderfully! I didn’t care for the smell of them, but it dissipates with time; I think that’s just the nature of rubber. I also didn’t care for the white packaging that it comes in as it makes quite a mess when cut open (many tiny shards of it get everywhere). Otherwise, they are beautiful doormats that are heavy enough to stay in place. I love them!
Date published: 2022-07-15
Rated 5 out of
5 by
iezzi16 from
Hard workingBeautiful and durable. Looks great and is hard working .
Date published: 2022-06-25
Rated 5 out of
5 by
Shoppingdiva10 from
Lovely!I love this doormat. It is very durable and looks elegant on my porch.
Date published: 2022-06-05
Rated 5 out of
5 by
Southern born from
Great longevity with this door matI bought this as a gift because I bought one years ago for myself. It has held up beautifully and still looks brand new!
Date published: 2022-05-19
Rated 5 out of
5 by
Mrs W from
DoormatExcellent! Very sturdy and won’t blow away. Easy to clean.
Date published: 2022-05-01
Rated 5 out of
5 by
Anonymous from
Stunning First Impressionattractive AND durable! Highly recommend, I will be purchasing for all of our door entries.
Date published: 2022-04-21
Rated 5 out of
5 by
Carolyn N from
Great size!Large size is perfect to ensure a more grand entrance for our single door with side windows.
Love that it doesn’t require draining since we don’t have a covered entry.
Date published: 2022-04-20
Rated 5 out of
5 by
Dee in Springfield from
Perfection!These rubber mats are one of my favorite purchases of all time! I've lined up several of them on an uneven walkway to get to my backyard. There's no more stepping in mud or puddles and the sun melts away the ice and snow because they're made out of rubber!
Date published: 2022-04-08
Rated 5 out of
5 by
mmcs from
Great rubber mat-classesThis is large and well made. looks great at large doors
Date published: 2022-04-04
Rated 5 out of
5 by
CC716 from
Highgate Double DoormatLooks great & fits perfectly! Very well made. Scrollwork is lovely! Should be maintenance free!
Date published: 2022-02-20
Rated 5 out of
5 by
Lisa43 from
High gate doormatFits perfect for double front doors. Classy style.
Date published: 2022-02-06
Rated 5 out of
5 by
BBSq from
Great WInter DoormatsLove these doormats. I ordered two because we have a slippery front stoop. I put them together and they are fabulous, even in Minnesota. They look nice and have great traction. I pull them up when I'm shoveling, but I have shoveled over the top and because of the design, they still offer good grip. I highly recommend these for winter traction.
Date published: 2022-01-17
Rated 5 out of
5 by
Lynnemb from
Door matProduct just as described. Great quality. Really impressive design
Date published: 2022-01-03
Rated 5 out of
5 by
Real Amanda from
Elevate entrywayLove the look of this doormat. It elevated the look of my entryway. I did purchase the accompanying boot tray. Love it too. My decorator friend even complimented the look and practicality of both.
Date published: 2021-12-14
Rated 5 out of
5 by
KeriK from
Perfect Door MatI loved my door mat - was perfect for my walk way and was way less expensive than most retailers
Date published: 2021-12-09
Rated 5 out of
5 by
Nicole F from
Attractive and OversizedWell made, attractive design, and perfect fit for double-doors.
Date published: 2021-11-21
Rated 5 out of
5 by
Anonymous from
Best door mat.Looks great. Works great. Love that it is large enough for my double door. I have received several compliments.
Date published: 2021-11-18
Rated 5 out of
5 by
California girl from
High gate double door matIt smells bad until it has been outside for a few days. Overall we are very pleased with the mat. It’s hard to find large mats for double door entry - this one looks great and easy care.
Date published: 2021-11-06
Rated 5 out of
5 by
Alpha Bravo from
Great mat!Great quality. Great classic style. I love the ability to hose it down when it needs it so it always looks new and fresh.
Date published: 2021-11-01
Rated 5 out of
5 by
Miracle from
Great QualityWell made and attractive. Great for living in an area with four seasons. I have used these mats for years and love them. Each time I move, I leave them for the new owners.
