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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Highgate Doormat - Rectangle is rated 4.9 out of 5 by 448.
Rated 5 out of 5 by from Elegant entry Durable and sophisticated touch to my front and back doors.
Date published: 2023-05-25
Rated 5 out of 5 by from Very happy with this purchase Love this doormat. Great quality and really makes our front door look good!
Date published: 2023-05-21
Rated 5 out of 5 by from Chic and Functional Door Mat First time I purchased this type of door mat and I really like it. Easier to learn. Chic looking. Husband loves it! Does collect debri on it or shed. Very well made, durable. I always end up throwing away the door mats after 1 year of wear…just looks worn out. This will hold up. Will get more for other doors.
Date published: 2023-05-03
Rated 5 out of 5 by from My new front door mat My mat is very nice. It looks good at our door. The design is pretty.
Date published: 2023-03-21
Rated 5 out of 5 by from Outdoor rubber door mat Great quality and price. Looks good and is easy to maintain.
Date published: 2022-12-19
Rated 5 out of 5 by from Fit perfect Fit perfect outside front door. Well made and attractive. Purchased over size for back patio slider
Date published: 2022-10-05
Rated 5 out of 5 by from BEAUTIFUL, excellent quality and very elegant. My third one, I love this. This item is a must for all outside areas
Date published: 2022-09-23
Rated 5 out of 5 by from Lovely doormat! Beautiful item that makes a great presentation upon entry to our home!
Date published: 2022-08-27
Rated 5 out of 5 by from Highgate Doormat - Single This mat really helps keep me from tracking in grass clippings and the like and I don't have to worry about it getting wet or moldy like I did another door mat.
Date published: 2022-08-23
Rated 5 out of 5 by from A great door mat! This is a wonderful mat for any door. Soft, durable, nice looking, stays put and easy to pick up to sweep underneath it. Love it!
Date published: 2022-06-27
Rated 5 out of 5 by from Great Mat! This is my second mat! I moved the 15 year old mat to the back door and the new one at the front!
Date published: 2022-06-18
Rated 5 out of 5 by from Tried and true exterior doormat I have one of these at each uncovered entrance to my house. They're durable, effective at removing dirt, and don't hold gunk in them. It's easy to clean them with a hose. Highly recommend.
Date published: 2022-06-15
Rated 5 out of 5 by from Great doormat Great doormat. Beautiful as well. A purchase you won’t regret.
Date published: 2022-05-27
Rated 5 out of 5 by from Twelve Years??? I can't really remember how long I've had a pair of these. Purchased for my California front and back doors. We moved to Florida 2 years ago, still going strong! I bought a set of the 4 stair mats, as, Florida = Rain. And they do help a bunch with the slick wooden porch steps. Still as attractive as when I first got them. I'm looking to buy my daughter the big one for Christmas. These have held up in usefull-ness and beauty for absolutely ages!!
Date published: 2022-05-20
Rated 5 out of 5 by from Highgate doormat Good purchase. Captures dirt well, easy to clean and light weight.
Date published: 2022-03-21
Rated 5 out of 5 by from Great for any front door! Beautiful and seemingly durable so far. Great replacement for my coir doormat that would always shed. I think this will hold up nicely in the Louisiana heat and wet all summer.
Date published: 2022-03-03
Rated 5 out of 5 by from Perfect solution. Great solution I love this unobtrusive door mat for my antique building!
Date published: 2022-02-11
Rated 5 out of 5 by from Great Product Great Product at a good price. Heavy material , the rug presents well and stays in place
Date published: 2022-01-24
Rated 5 out of 5 by from Very satisfied with the product Heavyweight, nicely constructed doormat. Stays in place, looks good.
Date published: 2022-01-18
Rated 5 out of 5 by from Rubber door mat Thick & durable. as described; good quality will last a long timr
Date published: 2021-12-28
Rated 5 out of 5 by from Nice heavy duty mat Nice heavy weight mat made out of quality material for our deck that gets slick in the winter. This will help save us from taking a spill on our way to the barn.
Date published: 2021-11-29
Rated 5 out of 5 by from Another great item... The mat is great! Heavy, durable, and standing up to any weather!
Date published: 2021-11-11
Rated 5 out of 5 by from Looks great Really good quality and shipped well. Heavy rubber doesn’t move around. Looks nice.
Date published: 2021-08-28
Rated 5 out of 5 by from Wonderful purchase I rated this doormat 5 stars because it is exactly as it appeared on the website. The doormat is very sturdy and attractive. Since I opened it outside, I did not notice the odor that other people had mentioned. I had been searching for an all rubber doormat for over a year and I'm so happy Ballards provided this lovely doormat.
Date published: 2021-07-05
Rated 5 out of 5 by from High quality Great welcome mat. Seems to be high quality and will hold up to the weather. Love the look.
Date published: 2021-05-14
Rated 5 out of 5 by from All my door mats match I have this mat in three different sizes each for a different door. Reasonably priced for a very durable mat... and looks great having all my door mats match all year.
Date published: 2021-03-28
Rated 5 out of 5 by from Classy Easy to Clean, Catches a fair amount of dirt and mud and just looks classy.
Date published: 2021-03-15
Rated 5 out of 5 by from Highgate Doormat-Rectangle Perfect size and looks nice outside the front door as a contrast to our gray house.
Date published: 2021-03-15
Rated 5 out of 5 by from Really happy with purchase. Beautiful and seems really durable. This mat looks like a quality mat and has a really classic look.
Date published: 2021-03-14
Rated 5 out of 5 by from Great door mat Looks great cushioned so pleasant to walk over we also bought the longer version for the steps. They make treacherous steps easier to walk on
Date published: 2021-03-14
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Product:RD211-Highgate Doormat - Rectangle