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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Highgate Doormat - Rectangle is rated
4.9 out of
5 by
411.
Rated 5 out of
5 by
E Ponder from
Highgate Doormat - SingleThis mat really helps keep me from tracking in grass clippings and the like and I don't have to worry about it getting wet or moldy like I did another door mat.
Date published: 2022-08-23
Rated 5 out of
5 by
Lupe from
A great door mat!This is a wonderful mat for any door. Soft, durable, nice looking, stays put and easy to pick up to sweep underneath it. Love it!
Date published: 2022-06-27
Rated 5 out of
5 by
mbm11 from
Great Mat!This is my second mat! I moved the 15 year old mat to the back door and the new one at the front!
Date published: 2022-06-18
Rated 5 out of
5 by
Hydrangea Hill from
Tried and true exterior doormatI have one of these at each uncovered entrance to my house. They're durable, effective at removing dirt, and don't hold gunk in them. It's easy to clean them with a hose. Highly recommend.
Date published: 2022-06-15
Rated 5 out of
5 by
Caydie from
Great doormatGreat doormat. Beautiful as well. A purchase you won’t regret.
Date published: 2022-05-27
Rated 5 out of
5 by
EllenSM from
Twelve Years???I can't really remember how long I've had a pair of these. Purchased for my California front and back doors. We moved to Florida 2 years ago, still going strong! I bought a set of the 4 stair mats, as, Florida = Rain. And they do help a bunch with the slick wooden porch steps. Still as attractive as when I first got them. I'm looking to buy my daughter the big one for Christmas. These have held up in usefull-ness and beauty for absolutely ages!!
Date published: 2022-05-20
Rated 5 out of
5 by
Dawn Rachel from
Highgate doormatGood purchase. Captures dirt well, easy to clean and light weight.
Date published: 2022-03-21
Rated 5 out of
5 by
Danielle A from
Great for any front door!Beautiful and seemingly durable so far. Great replacement for my coir doormat that would always shed. I think this will hold up nicely in the Louisiana heat and wet all summer.
Date published: 2022-03-03
Rated 5 out of
5 by
PamOl from
Perfect solution.Great solution I love this unobtrusive door mat for my antique building!
Date published: 2022-02-11
Rated 5 out of
5 by
MaryAR from
Great ProductGreat Product at a good price. Heavy material , the rug presents well and stays in place
Date published: 2022-01-24
Rated 5 out of
5 by
MarianaB from
Very satisfied with the productHeavyweight, nicely constructed doormat. Stays in place, looks good.
Date published: 2022-01-18
Rated 5 out of
5 by
JPease from
Rubber door matThick & durable. as described; good quality will last a long timr
Date published: 2021-12-28
Rated 5 out of
5 by
Seattlite from
Nice heavy duty matNice heavy weight mat made out of quality material for our deck that gets slick in the winter. This will help save us from taking a spill on our way to the barn.
Date published: 2021-11-29
Rated 5 out of
5 by
TobysTaste from
Another great item...The mat is great! Heavy, durable, and standing up to any weather!
Date published: 2021-11-11
Rated 5 out of
5 by
Mowke from
Looks greatReally good quality and shipped well. Heavy rubber doesn’t move around. Looks nice.
Date published: 2021-08-28
Rated 5 out of
5 by
FragrantFlower from
Wonderful purchaseI rated this doormat 5 stars because it is exactly as it appeared on the website. The doormat is very sturdy and attractive. Since I opened it outside, I did not notice the odor that other people had mentioned. I had been searching for an all rubber doormat for over a year and I'm so happy Ballards provided this lovely doormat.
Date published: 2021-07-05
Rated 5 out of
5 by
SherryP from
High qualityGreat welcome mat. Seems to be high quality and will hold up to the weather. Love the look.
Date published: 2021-05-14
Rated 5 out of
5 by
KrisPost from
All my door mats matchI have this mat in three different sizes each for a different door. Reasonably priced for a very durable mat... and looks great having all my door mats match all year.
Date published: 2021-03-28
Rated 5 out of
5 by
outfitter from
ClassyEasy to Clean, Catches a fair amount of dirt and mud and just looks classy.
Date published: 2021-03-15
Rated 5 out of
5 by
Ellie2018 from
Highgate Doormat-RectanglePerfect size and looks nice outside the front door as a contrast to our gray house.
Date published: 2021-03-15
Rated 5 out of
5 by
Tami B from
Really happy with purchase.Beautiful and seems really durable. This mat looks like a quality mat and has a really classic look.
Date published: 2021-03-14
Rated 5 out of
5 by
Andrea B from
Great door matLooks great cushioned so pleasant to walk over we also bought the longer version for the steps. They make treacherous steps easier to walk on
Date published: 2021-03-14
Rated 5 out of
5 by
Lindat1 from
Made our deck stairs safe in the icy weatherI bought this after the first icy weather when I couldn't walk down my deck stairs without hanging onto the rail for dear life. I also bought a larger version and the step mats. They made the stairs and deck pathway safe all winter. I highly recommend them. We also received lots of complements for the way they look.
Date published: 2021-03-07
Rated 5 out of
5 by
Jody62 from
Door MatThe door mat is heavy duty and well made. It looks like it cost 3-4 times more that it does.
Date published: 2021-03-04
Rated 5 out of
5 by
Central Coast Shopper from
Highgate door matsWe have 8 doors leading to the outside and I purchased different sizes to accommodate. The matching sizes are an upgrade to my home and the mat itself is of excellent quality so will last many years. Thank you to Ballard for having the selection of sizes of such a good mat.
Date published: 2021-03-04
Rated 5 out of
5 by
Claire K from
Great product just as picturedJust as pictured, very well made and I am using it at my back door and considering buying one for the front entrance
Date published: 2021-03-04
Rated 5 out of
5 by
MargotJT from
Would recommendWe bought this along with the smaller mats for our front steps to avoid slipping as things got icy this winter. They’re working out well and I would recommend them.
Date published: 2021-03-04
Rated 5 out of
5 by
Bcjes from
Love this mat!This is a Great heavy duty mat for the front door!
Date published: 2021-03-04
Rated 5 out of
5 by
Antigone from
Beautiful Designed Fleur De Lis MatVery nice designed Mats. Through the years I have bought several of these mats. I just moved to a new house and bought new mats for every exit door.
This product is not only beautiful, but thick and sturdy. I do not write reviews. I feel this product deserves a review.
Date published: 2021-01-12
Rated 5 out of
5 by
Baby Boots from
Great door mat.I received my door mat today and I am very happy with it.
It is very sturdy and I think it will last for years.
