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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Highgate Doormat - Oversized is rated
4.9 out of
5 by
452.
Rated 5 out of
5 by
Lady K from
Perfect doormatPerfect size door mat really makes my porch pop. The design is very fancy.
Date published: 2021-10-13
Rated 5 out of
5 by
DQATL from
Looks great at my front door!Perfect doormat for a front door exposed to the elements - no issues with it becoming waterlogged. And the size works well for my double doors.
Date published: 2021-09-25
Rated 5 out of
5 by
JmH81 from
Best DoormatDidn’t know rubber could be so beauitful. Matches my patio table, too. Lots of compliments.
Date published: 2021-09-16
Rated 5 out of
5 by
Daisyring from
Love these doormats. They last for years.It’s nice and heavy, so it doesn’t slide around under foot traffic. Not uncomfortable under bare feet, either, as it’s kind of squishy. Looks beautiful and doesn’t get dirty quickly. It did arrive incredibly dusty inside the plastic shipping bag, but rinsed right off.
Date published: 2021-09-11
Rated 5 out of
5 by
HARLEYSMOM45 from
Perfect oversized doormatIt’s always hard to find an oversized doormat, and this one is perfect. The quality is exceptional and it’s beauty is a plus. This doormat is a win!
Date published: 2021-09-06
Rated 5 out of
5 by
Calicolabs from
Beautiful door matI bought one 3 years ago for our mountain home . It has been in the elements year round snd still looks new . The most recent purchase was for a gift These mats for Well made and long lasting !
Date published: 2021-08-30
Rated 5 out of
5 by
Rowley from
Highgate DoormatThe doormat is exactly what I expected, it enhances my front entry while providing an effective means for people to wipe their feet before entering the house.
Date published: 2021-08-27
Rated 5 out of
5 by
NCgoldenlover from
A big thumbs-up!The doormat looks great at my front door - high quality, perfect size, & definitely heavy enough to stay in place even with very strong winds.
Date published: 2021-08-13
Rated 5 out of
5 by
Pat Wa from
Durable investmentReally durable. I threw away the more expensive grass mat with monogram which lasted about three years. Have had a black rubber mat at side door for about 5 years. Still looks like new
Date published: 2021-07-18
Rated 5 out of
5 by
teawithlemon from
High styleLove love love these highgate doormats! We have ordered several through the years for each home we’ve owned. The look far exceeds the typical doormat and offers style and quality. Don’t hesitate to purchase.
Date published: 2021-07-16
Rated 5 out of
5 by
Carolinem from
Love it!Nice size for double door entry and goes with all colors. Would definitely recommend
Date published: 2021-07-04
Rated 5 out of
5 by
thetipsygypsygirl from
PerfectSeriously beautiful!! Large without being obnoxious..
Date published: 2021-06-27
Rated 5 out of
5 by
Maryme from
Quality with varying temperatures!Great quality and tolerates the cold winter snow and varying temperatures. Outside always!
Date published: 2021-06-22
Rated 5 out of
5 by
3dog from
Sturdy doormatThis very attractive mat is heavy enough to not blow away, or move, during very high winds. I now have 3
Date published: 2021-06-07
Rated 5 out of
5 by
Catnip from
Door mat.Super heavy and elegant. It’s a great oversized mat which is perfect. I love it and think I will order another one.
Date published: 2021-05-28
Rated 5 out of
5 by
DHanson from
Perfect doormatLovely! Looks great and is well-made. Love the size.
Date published: 2021-05-28
Rated 5 out of
5 by
AnnaD2 from
Substantial and beautiful mat.Heavy, sturdy, and actually functions well as a foot mat. Beautiful dark black color. I own many including one at the coast because it does not blow away.
Date published: 2021-03-14
Rated 5 out of
5 by
Tami B from
Beautiful mat!Love these mats. I bought them for all of my back entrances because my other mats would get soggy when it rained and wore out quickly. These are beautiful and seem to hold up well.
Date published: 2021-03-14
Rated 5 out of
5 by
BernaJ from
Perfect touch of classHigh durability in my snowy cold region. Adds elegance to any entrance
Date published: 2021-03-05
Rated 5 out of
5 by
Kimmie B from
Highgate Doormats-OversizedI love these doormats, they are heavy duty and stylish!
Date published: 2021-03-03
Rated 5 out of
5 by
CarolO from
Love themI bought 3 of these, 2 for our front deck and the other for the back deck. We live in Northern Minnesota along the Canadian border and get snow and ice. Our front deck is very slippery even when cleared of snow and ice, these have made it safe to walk out the door.
Date published: 2021-03-03
Rated 5 out of
5 by
Mandym from
Quality DoormatGreat quality and durability for the price. We live in Florida and it has not faded for the year that we have had it. Easy to clean and looks great.
Date published: 2021-02-25
Rated 5 out of
5 by
Anonymous from
Perfect DoormatThis doormat is the perfect look and function. We have a traditional style brick home and the mat compliments our front door beautifully. Our back door doesn’t get much sunlight so I bought a matching mat because it doesn’t hold moisture and stays dry. I can easily get leaves and other debris out with a blower.
Date published: 2020-09-21
Rated 5 out of
5 by
Secondchildcath from
Great BuyVery sturdy, great quality, stays in place and easy to hose off if needed!
Date published: 2020-09-14
Rated 5 out of
5 by
zoomingpando63 from
Excellent QualityI love these! After I got the first one, I ordered one for every entrance to the house. They are big and heavy, excellent quality!
Date published: 2020-08-29
Rated 5 out of
5 by
Bargain Shopper from
Nice Doormat!This doormat is both thick and large but flexible so it can go over a crack without having an issue.
Date published: 2020-08-29
Rated 5 out of
5 by
Anonymous from
Just what I wanted!Perfect size for my door, nice quality. Was just what I was looking for.
Date published: 2020-08-12
Rated 5 out of
5 by
1SunshineGirl from
What a lovely doormat!It is heavy; the rubber is flexible, not that hard stuff you often see in stores. The 4' length is perfect at my front porch where the walkway is 8' wide. It looks great between the ferns. When I put it down, I didn't even think of it as a doormat. I thought of it as a functional ornament because it's so pretty.
Date published: 2020-08-09
Rated 5 out of
5 by
Courtney B from
Perfect doormatFits perfect. Adds character. Arrived as described.
Date published: 2020-07-31
Rated 5 out of
5 by
They from
Pretty tooFunctional and yet so pretty at my front door.....
