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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Hatch Stripe Drapery Panel -Indigo is rated 4.3 out of 5 by 52.
Rated 5 out of 5 by from Five stars to this purchase!!! The panels are wonderful and I recommend them highly!!
Date published: 2020-08-21
Rated 5 out of 5 by from Five stars to this purchase!!! The panels are wonderful and I recommend them highly!!
Date published: 2020-06-18
Rated 5 out of 5 by from Perfect drapery panels Love these curtain panels! Perfect for the bedroom I’m redecorating.
Date published: 2020-06-08
Rated 5 out of 5 by from Wonderful Five stars to this purchase!!! The panels are wonderful and I recommend them highly!!
Date published: 2020-05-22
Rated 4 out of 5 by from owner of design company Love the look . Very hard to install drapery hooks into fabric and difficult to iron fabric. Prefer they have had pleats with pleater tape.
Date published: 2022-01-18
Rated 4 out of 5 by from Frames the window Very nicely made. They are wrinkled so I’ll need to buy a steamer to get wrinkles out. Love them in my navy blue guest room on the lake.
Date published: 2021-04-08
Rated 4 out of 5 by from Beautiful curtains Beautiful design, good quality and blocks light sufficiently. I just wish they came pre-pinned.
Date published: 2021-03-31
Rated 4 out of 5 by from Pretty but crooked Create fabric, but the seams are crooked so the curtain doesn’t hang entirely straight.
Date published: 2021-03-28
Rated 4 out of 5 by from Hanging methods Love everything about the drapes except there are no tabs in back to push rod through for pleated look. Tiny threads for metal hooks which do not fit on most curtain rods.
Date published: 2020-06-09
Rated 4 out of 5 by from Look nice, but much darker navy blue I sent these back because I really wanted drapes with a medium toned blue--indigo/denim. I did not want navy. Unfortunately, they are much darker in person than in the photo on my computer. They didn't match the rest of my decor. I am sure they are nice, but the color is a true dark navy.
Date published: 2020-04-07
Rated 3 out of 5 by from Painted on These curtains smell like they are painted (which is what I think they are). The color doesn’t vary as much as the online photo looks and they still have not had the wrinkles come out after steaming and hanging for a few weeks now.
Date published: 2021-06-04
Rated 3 out of 5 by from Inconsistent measurements The fabric is heavy and the pattern is exactly what I had hoped it would be. I ordered two panels for the same window. One was absolutely perfect. The other was hemmed very unevenly and was about 2 inches shorter, and twisted when hung on the rod. So I let out the hem, rehemmed it, and used many pins to get it to hang decently. For the cost of these curtains, that should never have happened!
Date published: 2021-03-04
Rated 2 out of 5 by from Very disappointed in construction of panels. I give two stars because of the fabric choice. Otherwise, not a good quality at all. Panel A was the correct length, but longer in the middle so it dragged on the floor. Panel B was 1.5 inches longer than Panel A, and not the same width by 1". I had them rehemmed and straightened, but the lining is not cut on the straight either. It pulls the sides in on one side, so it also doesn't hang straight. The strings at the header to insert the hooks are not strong enough to hang from the hooks. Several broke on the first attempt at hanging them.
Date published: 2022-06-29
Rated 2 out of 5 by from Color is Navy not Dusty Blue I was disappointed in the color. It is advertised as a dusty blue but it is really just plain navy.
Date published: 2021-03-04
Rated 2 out of 5 by from Color The color representation is way off - not close to the deep indigo pictured at all, more of a grey. I
Date published: 2020-04-24
Rated 1 out of 5 by from panels are not the same size These drapes are cute, but I ordered two 95". One of them is 2 inches wider and 3 inches longer. Unfortunately, I do not have the ability to fix this myself. Customer service was great and the return was easy.
Date published: 2021-03-14
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Product:DC263-Hatch Stripe Drapery Panel -Indigo