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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Hard Surface Rug Pad is rated 4.0 out of 5 by 95.
Rated 5 out of 5 by from Great Rug Pad Great pad. It has a nice cushion yet does not interfere with the quality of your top rug.
Date published: 2015-11-21
Rated 5 out of 5 by from Great little rug pad! This is my second All Surface Rug Pad. The 1st is in the kitchen in front of the sink and the 2nd is under a little rug in front of the front door. They are both doing just what I need - to keep the small rugs from sliding. I just hand washed the one from the kitchen and hung it outside to dry and it looks like new. Can't go wrong with these rug pads!
Date published: 2015-08-05
Rated 5 out of 5 by from Excellent product. This rug pad arrived later than my rug. However, I was not disappointed because my rug is simply beautiful. My 8 x 10 Rosemont rug Aqua is a bargain. The only complaint I had was that I wanted to leave my rug rolled up before placing it on my wooden floor so it would be easier to install, but I also wanted to unroll it. I waited impatiently for my pad to arrive and am now the happiest old lady on my street. Thanks Ballards. One more thing, I just received my new Ballards catalog and I am pleased that you now offer ship-to-store with no shipping charges. Once again thanks a heap.
Date published: 2015-05-03
Rated 5 out of 5 by from Works well Use - under indoor / outdoor rug in entry way and it stays in place quite well.
Date published: 2015-04-27
Rated 5 out of 5 by from Good value This rug pad is every bit as good as advertised. I needed a 6' round pad, and Ballard Designs had one in stock, shipped it right away, and it is now doing its job! Thank you for a good product and good service.
Date published: 2015-02-21
Rated 5 out of 5 by from Keeps small rugs safely in place. Very effective in keeping small rugs from sliding on a hard floor surface. A definite safety device; unobtrusive.
Date published: 2013-11-29
Rated 5 out of 5 by from Beautiful Colors & Plush We love our black Chelsea rug! It makes a beautiful statement with the vibrant colors against the black and it's so soft and plush! Would highly recommend this top quality rug to anyone.
Date published: 2013-06-21
Rated 5 out of 5 by from Looks Great! I'm using the indoor/outdoor rug I purchased in my study. It adds interest to the room and feels good underfoot. Although the color is a bit different than pictured - the detail is more beige than the off-white in the catalogue photo - it's still pleasing to me.
Date published: 2013-06-09
Rated 5 out of 5 by from Coat Rack Goes well with my decor. I just love Ballard Design and periodically order when I see something that I just have to have. Thank you for such wonderful merchandice.
Date published: 2013-03-29
Rated 5 out of 5 by from rug pad great rug pad and super quick shipping. would recommend.
Date published: 2012-12-31
Rated 5 out of 5 by from It was works perfect The pad fits perfect and was very easy to get under the rug. Love it
Date published: 2012-07-25
Rated 5 out of 5 by from I forget it's there! The pad was easy to install...just shake it out and put it where you want it. The rug fit over it perfectly. Like a good rug pad should, it does its job without being obvious, and with no damage to my floors. I forget it's there!
Date published: 2012-07-21
Rated 5 out of 5 by from A very pleased customer! I ordered the Monteray in red. I have the rugs in my great room.They are beautiful and very high quality. They were shipped in a timely manner. It was simple and a pleasure to order from Ballards. I will be ordering more for outdoor use.
Date published: 2012-06-28
Rated 5 out of 5 by from Fits my needs perfectly We purchased these rugs because we have four cats and two dogs. Upon arrival the rugs were curled at both ends having been rolled up for delivery. It only took about 15 days for the rugs to lay completely flat. As far as ease of care, I've cleaned up one mess already using only warm water and a sponge.
Date published: 2012-06-14
Rated 5 out of 5 by from Great Pad Great pad. Keeps my door mats from sliding around. Performs as expected.
Date published: 2012-05-29
Rated 5 out of 5 by from Keeps rug in place on hardwood floor. This rug pad does it job and keeps my rug in place on my hardwood floors. I have no complaints.
Date published: 2012-05-10
Rated 5 out of 5 by from These rug pads work very well. I bought three of these pads to put under my three very large rugs on top of my hardwood floors. They work beautifully to keep the rugs stationary and provide non-slip safety when walking on them or running, as is the case with my grandchildren. They are also very kind to my hardwood floors - no sticking or leaving marks.
Date published: 2012-04-27
Rated 5 out of 5 by from Great carpet runner Ordered this floor runner in the red color. It has been perfect to use in my daughter's bedroom. I needed a rug that I could hose off when it got dirty. I was tired of the expense of dry cleaning regular rugs. Very attractive design.
Date published: 2011-09-29
Rated 5 out of 5 by from does the trick pretty simple product. works exactly as expected. I used this with a chunky jute rug on a hard terra cotta tile floor. One thing to keep in mind is that all rug pads are intentionally a smidge smaller than the size they say so that they don't stick out past your actual rug. makes sense.
Date published: 2011-08-07
Rated 5 out of 5 by from A good rug pad does make a difference! You would think because the rug pad does not show you might as well buy something super cheap. Well, I did that once and the rug slipped all over the place. With the BD Rug Pad - the rugs stay in place even though I have cats that like to chase each other around the house. Great buy!
Date published: 2011-06-10
Rated 4 out of 5 by from Satisfactory Ok if you like rubbery rug cushions. My concern is that it might melt or stick to the floor when the weather gets warm.
Date published: 2020-01-22
Rated 4 out of 5 by from OK pad Purchased this pad to go under the Tamir rug. I wish it was a little heavier as it was difficult to get the pad to lay straight under the heavy rug.
Date published: 2019-08-06
Rated 4 out of 5 by from Color not as it appears on website These are beautiful, high quality rugs. However, the color is softer and more muted than the vibrant color on the website. Hence 4, not 5 stars.
Date published: 2019-07-15
Rated 4 out of 5 by from Good product for reasonable price. Not an expert on rug pads but this one does the job. Not flimsy but lacks heft. Good basic pad.
Date published: 2016-09-24
Rated 4 out of 5 by from Love the colors Colors were just like the picture. Everything I wanted. Love the rug!!
Date published: 2014-10-30
Rated 4 out of 5 by from All surface rug pad The fact that the rug pad came in the exact size I needed and didn't have to be cut was very important to me. Also, the price couldn't be beat!
Date published: 2013-08-05
Rated 4 out of 5 by from this product is easy to use. Very flat surface after putting on under a rug on my deck. The price was right and the product very good. I also like the wonderful rug I purchased from Ballard Design.
Date published: 2013-06-19
Rated 4 out of 5 by from lots of texture, more interesting look than many of the sisal and woven type rugs This rug is being used as any entryway area rug. It's a great looking rug and perfect for this area. It just rubs slightly on the underneath of the door though. It's thick !
Date published: 2013-03-31
Rated 4 out of 5 by from Good quality for price. I'd purchased one of the indoor/outdoor carpets to use on my wood floors and wanted a pad to go under it. The pad was easy to trim, lays flat and holds the carpet in place well, providing a little padding underfoot - as promised.
Date published: 2011-09-16
Rated 4 out of 5 by from It IS basic The Basic Rug pad keeps my new rug from slipping, but offers no padding whatsoever. Which is fine, considering the price point. Just be prepared that it really is basic.
Date published: 2011-03-16
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Product:RU014-Hard Surface Rug Pad