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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Hannah Fretwork Bench is rated 4.8 out of 5 by 42.
Rated 5 out of 5 by from Perfect bench! Perfect for end of bed bench. Arrived promptly, is attractive and solid.
Date published: 2019-11-30
Rated 5 out of 5 by from Hannah Fretwork Bench This bench is very well made and very handsome. It was super easy to cover the seat with my own fabric. Fits perfectly at the end of my bed.
Date published: 2019-09-10
Rated 5 out of 5 by from A welcome new addition for my hallway. This bench looks great in my front hallway,which has cream colored walls a black stair rail, a black lacquer carved Chinese chest..some great art and a staircase carpet in yellow/beige. The bench is fantastic,a good price and it is well made. I thank you for producing it.
Date published: 2019-07-27
Rated 5 out of 5 by from Wonderful Bench I bought this bench to compliment a wall and for extra living room seating! It has made hit as I was able to easily recover it with my matching living room fabric. it is a very sturdy and attractive piece. I had circular matching pillows made for each end!! Looks very rich!!
Date published: 2019-06-25
Rated 5 out of 5 by from Very well made I bought this bench for my front hall and it was perfect. Love the Mineral color. Completely assembled and delivered in perfect condition. Just wish the fabric wasn’t quite so rustic. But at this price, I can get it recovered in something I choose.
Date published: 2019-04-11
Rated 5 out of 5 by from Beautiful!! I bought this for my husband's home office instead of a couple of chairs. Very pretty. It was easy to recover the cushion and the bench can go anywhere - office - entry way - or the foot of a bed. Very happy !
Date published: 2018-09-12
Rated 5 out of 5 by from Solid, well made Arrives put together - no construction or assembly required. Looks just as pictured.
Date published: 2018-07-01
Rated 5 out of 5 by from Good value Very happy with quality and price. Added bonus: It arrived already assembled!
Date published: 2018-05-19
Rated 5 out of 5 by from Chinoiserie Chic Love the Hannah bench. Just the right size and super easy to recover with my own fabric. Adds a lot of character. Would recommend. Came in perfect condition.
Date published: 2018-04-26
Rated 5 out of 5 by from Perfect fit! It just got here!!! Looks perfect in the room. Now I will have somewhere to sit while I put on my shoes. Love it.
Date published: 2018-03-23
Rated 5 out of 5 by from mine was rubbed white, wonderful I expected to have to assemble it, not so! It is extremely well made. It came much sooner than anticipated. It has become the perfect (I don't use that word often!) addition to my bedroom. I will be recovering the seat, but that is easy. I have decorated my little town house like a European cottage with an Asian accent in every room. The bench is a delight every time I look at it.
Date published: 2018-02-17
Rated 5 out of 5 by from Wonderful bench and accent piece. THis bench is well made and such a great accent piece. I count on Ballard to provide such a piece of art and a functional piece of furniture.
Date published: 2017-07-15
Rated 5 out of 5 by from Wonderful!! I was looking for something to place in a narrow but tall entryway and this was the perfect piece. Came put together, great color (in black), and very good quality. Would buy again.
Date published: 2017-05-25
Rated 5 out of 5 by from Touch of class! Hannah fretwork bench looks just fabulous in our Living room entrance under a large painting. It is comfortable to sit on and is very well-made. The first delivery came in broken but Ballard customer service sent out a new bench immediately and I received it before they got the broken one back. Great service! Great bench!
Date published: 2017-05-04
Rated 5 out of 5 by from Love it! The bench is beautiful, comfortable, and very sturdy. I highly recommend!!
Date published: 2017-04-21
Rated 5 out of 5 by from Looks exactly like the photo in the catalog. This was just what I needed near the front door to use as a seat for putting on shoes. Lovely, sturdy, high quality. Shipped UPS-- no assembly required. Very pleased with this purchase.
Date published: 2017-04-09
Rated 4 out of 5 by from Very attractive bench, nice color The bench fits my entryway perfectly; the mineral color is very nice. It seems solidly constructed. We had an issue with the fabric getting water stained and it took a lot of work to get the stain out - be very careful about not to spill anything on it.
Date published: 2017-04-15
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Product:UB128-Hannah Fretwork Bench