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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
mabl from
Great decorating accessoryWorks so well sitting on top of my china cabinet. Looks very impressive.
Date published: 2020-06-06
Rated 5 out of
5 by
Gardengirl 1 from
Love this beautiful horse statueLooks better in person. Very detailed face. One of the best I’ve recently come across.
Date published: 2020-04-16
Rated 5 out of
5 by
Nita B from
Hand Carved HorseI really like the size and appearance of this horse. I wanted something a little different to sit on my hearth and this fills the bill!
Date published: 2020-03-21
Rated 5 out of
5 by
Buffybentleybeau from
Love itLooks AWESOME. Have it on my sofa table and its AWESOME
Date published: 2019-11-11
Rated 5 out of
5 by
Nurse Grace from
Hand Carved HorseBeautiful piece that is of high quality. It is definitely a statement piece.
Date published: 2019-10-26
Rated 5 out of
5 by
Ballardsuperfan989 from
Very strikingMy horse came today and I have been enjoying glancing at it while I work from home. Seems like I could use it in multiple rooms. Larger and heavier than I expected but I’m happy about that. Very rustic as if antique, that might bother some people, but I like it. Came fast and well packaged.
Date published: 2019-10-07
Rated 5 out of
5 by
AmyTx from
Gorgeous!This carved horse is beautiful! It's unique and very well made. It's a good size, so be aware of the dimensions! I love this horse and I know it will be an item that I will treasure for a long time.
Date published: 2019-09-30
Rated 5 out of
5 by
shoppro1 from
Gorgeous wood, hand-carved horse!This is a substantial piece that can be the focal point of any room. Beautiful. The color seems a little darker than the photo. Not quite as white, however this does not detract from the beauty of the piece.
Date published: 2019-09-15
Rated 5 out of
5 by
lsslusse from
Hand Carved Horse.Beautiful! I used this above my cabinets in my kitchen. Fits perfectly!
Date published: 2019-08-13
Rated 5 out of
5 by
Kathy in ATX from
Great piece for our library!I love the shape of the horse and the distressed finish. Nice large size.
Date published: 2019-07-31
Rated 5 out of
5 by
EWMoore from
Great, larger decorative pieceMy mom bought this for me as a gift and I love it! My kids have nicknamed it Yellow Horse. It’s a great larger size and really makes a statement in my family room. I will say it is more yellow than it appears on the website. All in all I’m very happy with it.
Date published: 2019-06-01
Rated 5 out of
5 by
freddie from
Perfect accent pieceBought this as a gift for a horsewoman, but I love it !! Looks "antiqued" and is good quality workmanship. Looks great in my friend's home !!
Date published: 2019-05-07
Rated 5 out of
5 by
Tamara45 from
Beautiful horse!I adore this horse sculpture. It fits in beautifully with my decor. Thank you!
Date published: 2018-10-21
Rated 5 out of
5 by
Bigblu8 from
LoveI have this horse on my dresser going on 4 years? Love it. Goes great with our bedroom. I’m a horse lover as well. Well made and unique. Looks as pictured.
Date published: 2018-10-15
Rated 5 out of
5 by
Plane from
Better than expectedThis hand carved horse looks great on my buffet. It arrived shortly after I ordered it. I am pleased by the quality. It was a little la get than I expected, but I still love it.
Date published: 2018-10-13
Rated 5 out of
5 by
Cwdar from
Hand carved horseI love it. Just as described! Looks great in my entry!
Date published: 2016-10-15
Rated 5 out of
5 by
CatherineJ from
I love my new "pony"!This horse looks great on the sideboard, he is well proportioned and the distressed finishing looks good.
Definitely look at the measurements - don't be a duh! ;-) He is a good size and no petite piece of decor!!
The packaging was good and secure and he arrived looking perfect.
Date published: 2015-10-08
Rated 5 out of
5 by
Misabel from
Beautiful hand-carved horse sculpture.This hand-carved horse is really a work of art. It's distressed finish gives a vintage feel. Very nice, but there was quite a delay between the time of the order and the arrival. All-in-all, worth the wait.
Date published: 2015-06-25
Rated 5 out of
5 by
ChrisF from
Love it!Very nice...carved beautifully, and just as pictured. We put it in the family room bay window.
Date published: 2015-06-20
Rated 5 out of
5 by
Lovehorses from
Unique and I love it!So glad I waited on the back order! So much prettier than picture.
Date published: 2015-06-17
Rated 5 out of
5 by
GAhorsegirl from
A really special accent piece, very well madeI was a little unsure about what this would look like in person, but the carved horse has exceeded my expectations. It is very high quality, sturdy, and pretty large for a tabletop accent piece. It looks unique, and handmade. I have no complaints about it at all! I feel like the pictures and description on the site are very accurate of the product.
Date published: 2015-06-01
Rated 5 out of
5 by
Rottielovr2 from
Looks like a treasured find...I love this horse accent piece! The colors are gorgeous and it adds so much character to my living room.
Date published: 2014-12-08
Rated 4 out of
5 by
C watford from
Hand carved horseThis was a gift they loved the horse even though it was not perfect I returned and the second horse was ok
Date published: 2020-06-12
Rated 4 out of
5 by
lovepets from
nice, but disproportionateI give it four stars because of the price and imperfections. It works perfectly in the space I needed it to. However, I'm assuming because it is said to be hand carved, the head is very disproportionate to it's body. It has a very weird face. If you don't look at it up close as a decoration it is nice and gets the job done. Just don't do any inspecting. Mine does not look like the picture online. I would however recommend it with french decor. The color of the wood is perfect. It is great for horse lovers.
Date published: 2015-06-28
Rated 3 out of
5 by
Anonymous from
The painted horseThe weathering and chippy finish looks fake... very well packaged and horse ok.... but not what I expected
Date published: 2019-08-20
Rated 3 out of
5 by
vhall from
received with broken legbeautiful piece but was dissapointed it arrived with broken leg after 3 month wait...did not want to return so I super glued leg and have placed it in location where not noticable.
