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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Hadley 4-Light Pendant is rated 4.7 out of 5 by 86.
Rated 5 out of 5 by from Lovely piece. This is a gorgeous piece in our stairwell. It was fairly easy to install
Date published: 2019-07-22
Rated 5 out of 5 by from Stunning These pendant chandeliers will make a statement in any room of your home. The quality is superb. Installation was simple. They look amazing! I purchased all sizes, bummed the flush mount is backordered but I know it will look fantastic when it arrives and I know the quality will be great. BUY BUY BUY
Date published: 2019-07-12
Rated 5 out of 5 by from Love the chandelier I purchased the 18 x 24 size it’s a little bit on the large size but I like the drama. One of the nice things it’s very very light and airy so you can get away with that oversize look!! It’s perfect!!
Date published: 2019-06-23
Rated 5 out of 5 by from Absolutely perfect I bought this for my foyer as well as the matching rectangular chandelier for my formal dining room. They are exactly what I needed.
Date published: 2019-05-22
Rated 5 out of 5 by from In Love With This! Absolutely love this fixture we hung in our front entry. I love the hammered look to the metal and the rustic yet classy feel it provides. We are getting ready to order the matching 6-light fixture for the dining room!
Date published: 2019-04-03
Rated 5 out of 5 by from Perfect Lantern Light I bought this a month ago, and have been extremely happy with them. We purchased two of the smaller size to go over a middle island in our kitchen. They are well constructed for the money.
Date published: 2019-03-22
Rated 5 out of 5 by from Awesome Looking Pendant Chandelier I must have looked at thousands of pendant chandeliers from many vendors. I finally landed on this Hadley 4-Light Pendant Chandelier. I'm so happy I discovered Ballard Designs! It is perfect for my 22 foot tall entryway. It replaces the 1996 original chandelier that came with the house. Pictures attached. Gives off lots of light, which is a must for me -- but also dimmable. After reading reviews on this site, I took one suggestion and replaced the off white candle sleeves with dark brown ones I found at a lamp store. They look terrific. Hope you can see it in the picture. I also bought some I could paint but didn't need to go that route. I bought small straight halogen non-candelabra bulbs, which really complete the look. For the money you can't beat this chandelier. It is simple elegance. Buy it; you will not be disappointed.
Date published: 2019-02-17
Rated 5 out of 5 by from Beautiful pendants We bought these pendants to go above our island. They beautiful! Couldn’t be happier with this purchase.
Date published: 2019-01-12
Rated 5 out of 5 by from BUY Good quality. Placed two of the smaller ones over kitchen island, and a 3rd one over small kitchen table. Easy to clean (no glass), and makes a statement without taking over the room.
Date published: 2019-01-07
Rated 5 out of 5 by from Simple design, good quality We installed the large Hadley pendant in our 18' foyer. It puts out great light, is sturdy, and it's simple design works well in any kind of aesthetic. Only requires occasional dusting - no glass to clean!
Date published: 2019-01-04
Rated 5 out of 5 by from Goes anywhere! A very classy, transitional light … and the best part is there is no glass to clean!
Date published: 2018-09-07
Rated 5 out of 5 by from Simple and beautiful! I have the large in my foyer and the small in the kitchen. They are beautiful and provide a lot of light. So happy with this purchase!
Date published: 2018-07-05
Rated 5 out of 5 by from Gorgeous! I put the large chandelier in the foyer. It adds such elegance to the room.
Date published: 2018-06-07
Rated 5 out of 5 by from Beautiful! I purchased these for our a display in our showroom and couldn't be happier. I had been looking for an open iron fixture for a reasonable price and these fit my criteria to a tee! They are great quality and will recommend them to my clients.
Date published: 2018-05-11
Rated 5 out of 5 by from Beautiful Chandeliers We just installed the smaller pendants in our entryway. We have 9' ceilings and these are the perfect size. They really dress up the whole space. These are really pretty in person. Very nice quality.
Date published: 2018-02-04
Rated 5 out of 5 by from Wish I could give it 10 stars! Beautiful, simple, sleek, elegant...I love it! I retired a 25 yr. old fixture with this beauty...no regrets.
Date published: 2017-06-28
Rated 5 out of 5 by from High foyer, no glass Just moved into a town home with a high ceiling foyer with open plan, this is the perfect architectural feature we were looking for! Simple, well made and no glass to clean in a high ceiling mount. We added led lights on dimmers to add to the no maintenance feature of such a high fixture. Perfect!
Date published: 2017-06-15
Rated 5 out of 5 by from Love this chandelier!! It really makes such a statement! I bought it for my laundry room & it provides a great amount of light. I am very pleased! I only wish this item qualified for coupons/promos when they come up.
Date published: 2017-05-12
Rated 5 out of 5 by from Perfection We bought two of these to hang over our 7.5 foot kitchen island. My husband was able to install these himself but they are very heavy. We added a dimmer and I definitely recommend that for these - adds so much to their beauty. Have gotten tons of compliments!
Date published: 2017-04-08
Rated 5 out of 5 by from Beautiful fixture for a great price! Simple sophistication! Be sure and verify what length chain you need if you are using this on high ceiling application. I used it in an entry/staircase with 16' ceiling - the chain was perfect (placing the bottom of the fixture at roughly 8'). If you want to dress it up a bit, hand dripped candle covers look great for added finesse!
Date published: 2017-03-14
Rated 5 out of 5 by from If you aren't sure, this may change your mind... I first saw this chandelier on the blog by Thrifty Decor Chick. It was very pretty over her dining room table, however, it looked like she has high ceilings - 10'. The ceilings in our town home are 8'. I ended up purchasing the large Hadley and am very I happy I did. It really makes a statement. I thought it may need a fan brace to hold it as it weighs about 23 lbs. The electrician said the fan brace was not necessary, and it went up very easily. Mine is on a dimmer switch and it works wonderfully. The design of the shadows the are cast on the ceiling also look nice. I would definitely recommend purchasing this light fixture. Shipping was fast as well.
Date published: 2017-02-23
Rated 5 out of 5 by from In Love! I ordered this a few weeks ago when it was on sale. Finally hung it today and I am SO pleased with my purchase. It's a nice heavy piece. Looks like I paid much more for it. We did the small size for our entry way and put it on a dimmer switch. Looks perfect! We also have the orb chandelier from Ballard's in our dining room and they really compliment each other well.
Date published: 2017-02-20
Rated 5 out of 5 by from Love This Light Perfect over my kitchen island! Love this light. Received many compliments. A big presence, well made but yet airy and at a great price! Needed a change and this is perfect!
Date published: 2017-01-21
Rated 5 out of 5 by from In love I love this light! I spent a lot of time looking for the right light to get for my new foyer. The ceiling height is a bit intimidating so I knew I needed something on a large scale, but for me simplicity is a must. This was the perfect fit. We went with the larger one. The light was easy to install (according to my husband and father-in-law), and I couldn't be happier with it. It casts a beautiful shadow on the ceiling, which was an added bonus I wasn't expecting.
Date published: 2017-01-03
Rated 5 out of 5 by from Clean, sophisticated & elegant Arrived well packaged and quite easily installed. Simple clean lines would fit just about any style. Very happy with this purchase of the smaller pendant for my foyer. I had to return the larger version as it was too large for my space, but return shipping and credit were a piece of cake.
Date published: 2016-11-14
Rated 5 out of 5 by from Classic & beautiful This light was installed in our two story entry way today and I love it! A very classic, timeless design. I also appreciate that it is open so easy to clean (sans glass like many similar light fixtures). Provides a perfect amount of light fr our foyer with a lovely, clean design!
Date published: 2016-09-29
Rated 5 out of 5 by from Beautiful lights I recently purchased two of the large pendants to hang over my island (which is 9ft x 5ft) and the small pendant for the Butler's Pantry. I could not be happier!! They were much less expensive than any others I could find, and they look amazing!
Date published: 2016-08-29
Rated 5 out of 5 by from Beautiful lights at a great price! First of all Ballard has great customer service! I found these lights on Instagram and asked for the size in the comments and Ballard and the designer had responded within a few hours. I have 2 of the small Hadley lights hanging above a 10ft island with 10ft ceilings. They were easy to install, give off great light and everyone who walks through my doors compliments them. This was a great purchase! Thanks Ballard for the beautiful lights.
Date published: 2016-07-30
Rated 5 out of 5 by from Beautiful! Love this pendant chandelier. It's perfect for my space and is absolutely stunning.
Date published: 2016-06-08
Rated 5 out of 5 by from Expensive look without the expensive price tag I went for the larger lantern and i do not regret it at all. You can remove chain links to adjust the height and i brought these as close to the ceiling as possible to balance out the room. I bought 2 for above the kitchen island. They are a statement piece. Everyone who sees the kitchen for the first time, compliments the lanterns!!!
Date published: 2016-04-29
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Product:LC813-Hadley 4-Light Pendant