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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
C Page from
BEAUTIFUL PLANTERSWe bought the black urn planter. They are beautiful and dramatic addition to our porch. Excellent quality.
Date published: 2021-06-08
Rated 5 out of
5 by
Mrs KDB from
Grecian Urn sizeThe proportions are perfect. It was shipped quickly and looks fabulous on my front porch filled with Boston Ferns.
Date published: 2021-02-22
Rated 5 out of
5 by
Audre from
Grecian UrnsThey look great in front of my 2 bay windows..the test will be the durability durning the next cold months
Date published: 2020-10-02
Rated 5 out of
5 by
Garden Club Member from
Quality of Grecian urnThis is a quality product and am enjoying it on the porch with a yellow mum inside.
Date published: 2020-10-02
Rated 5 out of
5 by
Lea Z from
Large Grecian UrnsBigger than I thought but very nice quality. Can’t wait to fill with fall plants .
Date published: 2020-09-01
Rated 5 out of
5 by
Tracy CA from
Beautiful UrnBeautiful urn and well made - a great statement piece for our yard.
Date published: 2020-08-25
Rated 5 out of
5 by
Joanb from
Good quality garden accentWell made, good design- urn is perfect fit with pedestal for garden accent.
Date published: 2020-08-22
Rated 5 out of
5 by
KH11 from
Beautiful addition to front stoopBeautiful urn. Good quality and get a ton of compliments. Added a few rocks to the inside to keep it upright in windy weather.
Date published: 2020-08-18
Rated 5 out of
5 by
Itr3 from
Great looking urnsSo glad I bought these urns, they look great on my front porch flanking the front door.
Date published: 2020-07-24
Rated 5 out of
5 by
Jools C from
Great looking.This is my second round of these urns. I had others which are about 10 years old. They are very handsome and light.
Date published: 2020-07-13
Rated 5 out of
5 by
Holdiay House Weddings from
Grecian UrnLove them so much! I purchased two with the pedestals. Looks just like the photo. I am in the weddings business and have used them for several weddings. Classic. Beautiful. Strong enought to hold the all the flowers yet light enough to move around.
Date published: 2020-06-24
Rated 5 out of
5 by
Egstorey from
Great quality urn for patio or poolThis urn was the perfect replacement for one I had broken. The dimensions are absolutely accurate and it is high quality.
Date published: 2020-06-09
Rated 5 out of
5 by
E Ward from
Okay, but...The color is a yellow, which I found not very attractive. I ended up spray painting the urns and they work well. Quality is fine. One note, if they are in a windy area, it would probably be a good idea to weight them down with bricks.
Date published: 2020-06-09
Rated 5 out of
5 by
Grandma TS from
My Grecian Urns from BallardThey are made well, elegant & have a nice wide opening for many flowers or greens.Also, they were packed very securely when I received them. As usual, I am very pleased with my purchase from Ballard!
Date published: 2020-05-24
Rated 5 out of
5 by
Anonymous from
Happy customer!We love our new urn. It is exactly what we were looking for. Size and color. Finally got to plant some flowers in it and have received many compliments!
Date published: 2020-05-22
Rated 5 out of
5 by
SuzyChs from
The urns are as pictured, sturdy and good looking. Indistinguishable from stone if you're not right next to them. They have a drain plug in the bottom. The medium is a good size for my porch steps. Worth the price.
Date published: 2020-05-07
Rated 5 out of
5 by
Moto from
Great planters!I’ve ordered two before and ordered another two because I liked them so much. They are perfect for our entryway!
Date published: 2020-05-04
Rated 5 out of
5 by
M in VA from
Love These!!!!Highly recommend these urns! They are classy and are good quality. I've purchased some from another retailer in the past that you only get a couple years out of them and they start falling apart. I will continue to purchase these as long as they keep the same quality. I have them at my front door and also on our patio by the pool and they look great! Price is reasonable.
Date published: 2020-05-03
Rated 5 out of
5 by
NC mom from
Medium urnThese are beautiful and light-weight! I purchased 2 of the medium urns and I can easily move them around the front porch.
Date published: 2020-04-25
Rated 5 out of
5 by
Morgan L from
Grecian UrnThe urns are beautifully constructed and the color lends itself to many different flower and plant choices. The Ballard customer service staff are extremely professional and always helpful with advice and suggestions.
Date published: 2020-04-24
Rated 5 out of
5 by
KDiamond from
Love itLove it..great quality..and came quicker than anticipated!
Date published: 2020-03-20
Rated 5 out of
5 by
SuzyChs from
Good quality plantersThe urns are as pictured, sturdy and good looking. Indistinguishable from stone if you're not right next to them. They have a drain plug in the bottom. The medium is a good size for my porch steps. Worth the price.
Date published: 2020-01-17
Rated 5 out of
5 by
Lauren S from
Grecian urnThe grecian urn is lightweight but looks substantial. I love the design and the color.
Date published: 2020-01-17
Rated 5 out of
5 by
Jessica M from
Beautiful!The medium urns were the perfect size for my front porch. I love the stone color, it matches my exterior so well. I was worried it might be a little yellow in person, but they do not give off yellow tones. Customer service was great also. Would buy again!
Date published: 2020-01-08
Rated 5 out of
5 by
Holiday Grandma from
Beautiful on my front porchBought 2 urns for my porch. Perfect for my Christmas pot filler decor.
Date published: 2020-01-03
Rated 5 out of
5 by
Janie Pooh from
I've loved my first season with beautiful urns!I looked long and hard for new planters to be placed outside our garage and carriage house. Finally took the plunge with these large, terra cotta finish. So glad I did. Exceptional quality, and I've been happy every day to be greeted by them upon my return home! Will be getting more next spring to be placed on either side of our front door. Highly recommend!
Date published: 2019-08-28
Rated 5 out of
5 by
AmyTx from
Love them!I love the black Grecian Urns I bought! They are really large and perfect for my front porch. Great quality and my favorite urns ever!
Date published: 2019-08-27
Rated 5 out of
5 by
Local Gardener from
These urns have earned our respect.We placed the urns atop two brick columns on each side of a tiered fountain and we are extremely pleased with the appearance.
Date published: 2019-08-10
Rated 5 out of
5 by
Elinora from
Elegant urn.Looks solidly well made and of good quality, but is in fact very light and easy to handle. I liked the selection of sizes.
Date published: 2019-07-28
Rated 5 out of
5 by
PamiRoc from
Deep and big enoughThe knockout rose bush I planted in it has already bloomed in it while I was away.
