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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
PamPrezz from
Love this piece!Beautiful, substantial piece. Solid metal, not flimsy. Very happy with my purchase. Customer service was very helpful as well.
Date published: 2020-10-12
Rated 5 out of
5 by
LisaMM from
Great FindThe metal shelf is a beautiful, interesting piece at an affordable price.
Date published: 2020-10-01
Rated 5 out of
5 by
Maureen K from
New addition to outdoor roomLove it! Looks great on my pool deck. Substantial piece. Great item
Date published: 2020-09-26
Rated 5 out of
5 by
Heleneb from
NiceNice looking and handy to be a modular unit. I am an older do it yourself-er, so I appreciate being able to handle furniture by myself. If I had a toddler I would want a one piece unit.
Date published: 2020-08-15
Rated 5 out of
5 by
EAnnD from
Pretty and versatileLooks great and could work in almost every room. No assembly! Just stack them up.
Date published: 2020-08-08
Rated 5 out of
5 by
linlucole from
Great piece - wish I'd ordered it sooner!This etagere is perfect for a spot in my kitchen for cookbooks and small decorative pieces. I love it! Very well made and so easy to put together.
Date published: 2020-07-24
Rated 5 out of
5 by
Anonymous from
Beautiful French inspired Selves!It's very well made, has truly opened up the space in our family room. Very happy with my purchase. I took the creamy white color.
Date published: 2020-05-08
Rated 5 out of
5 by
Jackie c from
Beautiful!!Beautiful piece. Nice focal point ! Simple to put together .
Date published: 2020-04-18
Rated 5 out of
5 by
Clh321shops from
Beautiful & Functional Accent PieceI really love these. They provide some much needed display and storage areas in a narrow space. The large shelves on the bottom are perfect for storage baskets. They were easy to assemble and sturdy. I bought to of them to put on each side of a console table in a small dining room.
Date published: 2020-02-29
Rated 5 out of
5 by
Brenjie from
Love this pieceAdds elegance and practical space to a small room. It’s put together in a snap, no tools required.
Date published: 2020-02-29
Rated 5 out of
5 by
Janet M from
Beautiful Decorative ShelfI love this shelf. This is not a cheap looking shelf. It’s a very good quality shelf and displays my home decor accessories very nicely. Very easy to put together. I would recommend this product. I have gotten lots of compliments on how nice this shelf looks.
Date published: 2020-01-20
Rated 5 out of
5 by
maberto from
Great purchaseI bought two of these for each side of our 85 inch tv. I also purchased the Cortana bookcase to use as a console. This grouping has made an enormous eye sore look amazing.
Date published: 2020-01-12
Rated 5 out of
5 by
CarolinaCurator from
Grand Tour EtagereI took a gamble on the color; verdigris. It was hard to tell just from the website but in person it is deep green...not a bright patina green. The shelves just sit one on top of the other so assembly is simple and the shelf is quite sturdy. You could even remove a shelf if you needed to make it shorter overall for some reason. I would buy again.
Date published: 2020-01-09
Rated 5 out of
5 by
Mary Ann T from
Linen closet substituteThe perfect addition to my bathroom. Who needs a linen closet?...not me!
Date published: 2020-01-04
Rated 5 out of
5 by
Pamelacam from
Happy with design and heightThis is a great piece in the corner of my powder room where I needed some height.
Easy to stack together and the quality of metal and paint is good.
Date published: 2020-01-01
Rated 5 out of
5 by
Dee Mich from
Great piecePerfect piece for any corner space you need to fill . Looks beautiful in any room . Lots of compliments thus holding day season . Very nice for those special family portraits with a few lighted holiday decorations.
Date published: 2019-12-30
Rated 5 out of
5 by
JeanMR from
Great addition to any roomI have looked at this for a long time and finally purchased it. It is the perfect accent piece, holds my plants and a few other things I wanted to display and it adds to any room. I love it! Very easy to put together and very sturdy.
Date published: 2019-12-25
Rated 5 out of
5 by
Annajean from
Large and impressiveGreat addition to my plants in my living room. Much larger than expected. Easy to put together - no screws at all.
Date published: 2019-10-22
Rated 5 out of
5 by
Angela M from
Wonderful!This is one of my most favorite things ever! It arrived so quickly too, yay! I bought it for my office and am thinking of getting a second one. It was so easy to just stack and done, sturdy and simply elegant. I love it!!!! Thanks Ballard Designs. I hope you keep making this beautiful timeless piece for years to come!
Date published: 2019-10-17
Rated 5 out of
5 by
Amy Grace from
Wonderful Accent PiecePerfect for a bare corner that " just needs something." Can use it to change seasonal decor or display some of your favorite things. It does stack in pieces, not as one solid shelf, so it's not easily moved. In my situation, I hide two wall switches and make a decorative statement in a bare corner while getting a little black accent and some height in the scheme.
Date published: 2019-10-12
Rated 5 out of
5 by
Cindi M from
This piece is the star of the room. I bought two of them and just couldn't be happier. They are easy to put together,(just stack them) and have fun decorating them.
Date published: 2019-09-18
Rated 5 out of
5 by
Cindi M from
Great focal point of the room.This piece is the star of the room. I bought two of them and just couldn't be happier. They are easy to put together,(just stack them) and have fun decorating them.
Date published: 2019-09-18
Rated 5 out of
5 by
Manse from
Grand Tour EtagereIncredibly stable and easy to assemble. Very satisfied with this purchase as it is the accent needed for my room.
Date published: 2019-08-27
Rated 5 out of
5 by
shill from
Perfect for my knick knacksIt's a black metal piece about 6 ft tall. It fits perfectly in a corner to display some family photos and our knick knacks. Fits perfectly.
Date published: 2019-07-30
Rated 5 out of
5 by
Tkwt from
Wonderful designI love this piece. It’s sturdy and well made. It meets my needs perfectly. I wish I had a place for another one.
Date published: 2019-07-15
Rated 5 out of
5 by
Aunt Bec from
What a timeless piece!It’s a keeper!! I bought this about 18 years ago from Ballard and still love it today! It’s a great timeless storage piece that takes up minimal space.
Date published: 2019-06-30
Rated 5 out of
5 by
Georgia Mom3 from
Great additionThis is a lovely addition to my family room! Part of it sits in front of a window so I have plants and fun farm accents on it. Just adds a little style and gives me more storage space.
Date published: 2019-06-14
Rated 5 out of
5 by
Susie M from
Beautiful Piece!I bought this etagere for my husband’s office area, but I really could use it almost anywhere in my home. It’s very attractive and beautifully constructed and because of how it’s assembled it’s easy to move. Even better than I hoped it would be!
Date published: 2019-06-10
Rated 5 out of
5 by
Ter25 from
Just awesome! In my kitchen for displaying all myCame very quickly, packed well, easy to put together in minutes!
Date published: 2019-05-27
Rated 5 out of
5 by
jwright from
BeautifulI've been looking at this for a few years now. I don't know what took me so long to purchase it! I love it, and have received many compliments from friends and family.
