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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Toska from
Perfect for a narrow areaThis was the perfect item for a narrow area! So much style and built very sturdy.
Date published: 2022-03-30
Rated 5 out of
5 by
Anonymous from
Grand Tour etagereIt was beautifully packed and easy to set up.
I have full of plants that get the am sun.
Date published: 2022-02-25
Rated 5 out of
5 by
Deltagirl from
Great purchaseI am very happy with this etagere. It’s very sturdy and the only assembly required was stacking the pieces.
Date published: 2022-02-20
Rated 5 out of
5 by
BBH Designer from
Highly recommendVery sturdy and substantial. Versatile. Purchased for my office, but would look great on my front porch or bathroom.
Date published: 2022-02-05
Rated 5 out of
5 by
CardenStitt from
Beautiful statement storage piece for small bathI purchased this tower for a small vacation bathroom that doesn’t have a linen closet and very little storage in the vanity cabinet. It is a beautiful storage piece for towels and decor. It really adds interest and charm to such a small space.
Date published: 2022-01-04
Rated 5 out of
5 by
AndreaH from
Simple, elegant, and beautiful!Simple, elegant, and well-made--the etagere is beautiful. It's packed well, assembles very easily (just stack it up), and looks exactly as it does in the pictures.
Date published: 2022-01-03
Rated 5 out of
5 by
Katie N from
Buy itEasy to put together and looks amazing! Using it for my kitchen but can be used in bathroom or bedroom.
Date published: 2022-01-02
Rated 5 out of
5 by
Deborahms from
Nice addition to our living roomEasy to assemble, nice quality, perfect addition to our living room.
Date published: 2022-01-01
Rated 5 out of
5 by
Jill M N from
Love this etagere!Sturdy and good looking. Easy to put together too!
Date published: 2021-12-21
Rated 5 out of
5 by
Lfowler from
Perfect stand behind chair or sofaBeautiful addition to difficult to decorate corner
Date published: 2021-10-26
Rated 5 out of
5 by
FCook from
Grand tour etegereIt’s all metal and heavy, but it looks good where I wanted to use it. I purchased the white one, easy to assemble, just stack each shelf in order. Very satisfied.
Date published: 2021-10-25
Rated 5 out of
5 by
CeeGee from
Grand Tour etagereLove it. Easy to assemble, portable but sturdy. Cream color displays decorative china in my white kitchen. Beautiful.
Date published: 2021-09-12
Rated 5 out of
5 by
Susie McC from
Beautiful shelvesI have this in my office and use it for a book shelf and storage. I’m happy with how large the shelves are, storage baskets fit and look great, and there’s enough room to keep my printer on the lower shelf.
It’s really a nice looking, unique piece of furniture and I’m very happy with my purchase! The only thing I would mention is that the shelf sections aren’t permanently connected - they just sit on top of each other, so don’t plan on using it in any rooms where you have toddlers or young kids.
Date published: 2021-09-03
Rated 5 out of
5 by
Barby Doll from
Grand Tout EtagereI have purchased 3 . Luv them 2 in Den, and 1 out on Patio to display special pots and specimens.
Date published: 2021-07-14
Rated 5 out of
5 by
Sturner from
Great ProductThis is my 3rd Grand Tour etagere purchase - I have this one in my master bath, one in the guest bedroom and one in the kitchen (holding my Le Creuset). The quality is great - well made, strong and multifunction.
Date published: 2021-07-06
Rated 5 out of
5 by
Ccalmbd from
Makes a nice focal point for a collection of bowlsThis etagere is solidly built and was packed super carefully. It is substantial in weight and looks elegant.
Date published: 2021-06-29
Rated 5 out of
5 by
BSG2022 from
LOVE!I have this piece and love it. Uniquely made so that you can break it down and use it in different sizes. I have it all in one, and its a perfect addition to my kitchen eat in area. Love the scale of it, and its made well. Worth the money.
Date published: 2021-05-19
Rated 5 out of
5 by
WantanabeME from
Great for multiple uses!love how you can stack the pieces, easy to move and re-arrange - especially for plant displays! lightweight enough for me to assemble, but still very sturdy
Date published: 2021-04-30
Rated 5 out of
5 by
Hinz from
Fun pieceBeautiful piece for any room. Classy and fun! I ised it to accommodate all my picture frames.
Date published: 2021-03-14
Rated 5 out of
5 by
Frances Baby from
This etagere gives an office an elegant appearanceI love the shape. Each tier is nicely spaced and allows for plenty of room for decor, personal items, and books. Very easy to assemble. This etagere has an "elegant" look - especially for a home office, where I have mine. Great buy for the price.
Date published: 2021-03-14
Rated 5 out of
5 by
Lwhite from
Etagere so grand!So happy with my etagere! I was able to put it together in no time... it literally just stacked on each other. Very sturdy and so beautiful. Love it!
Date published: 2021-03-14
Rated 5 out of
5 by
Kathyd2014 from
Fabulous!I love it!! Perfect piece for my kitchen. Also easy to put together.
Date published: 2021-03-14
Rated 5 out of
5 by
Meijie from
MeijieGreat quality piece with much versatility. Sturdy and will last forever. Many ways to use as just one piece on tabletop or stacked as displayed. Luv it!
Date published: 2021-03-04
Rated 5 out of
5 by
Kpey from
Displays platters perfectlyBeautiful and a great space filler for a corner in my kitchen. I love my white serving bowls and platters displayed in this lovely piece!
Date published: 2021-02-13
Rated 5 out of
5 by
PamPrezz from
Love this piece!Beautiful, substantial piece. Solid metal, not flimsy. Very happy with my purchase. Customer service was very helpful as well.
Date published: 2020-10-12
Rated 5 out of
5 by
LisaMM from
Great FindThe metal shelf is a beautiful, interesting piece at an affordable price.
Date published: 2020-10-01
Rated 5 out of
5 by
Maureen K from
New addition to outdoor roomLove it! Looks great on my pool deck. Substantial piece. Great item
Date published: 2020-09-26
Rated 5 out of
5 by
Heleneb from
NiceNice looking and handy to be a modular unit. I am an older do it yourself-er, so I appreciate being able to handle furniture by myself. If I had a toddler I would want a one piece unit.
Date published: 2020-08-15
Rated 5 out of
5 by
EAnnD from
Pretty and versatileLooks great and could work in almost every room. No assembly! Just stack them up.
Date published: 2020-08-08
Rated 5 out of
5 by
linlucole from
Great piece - wish I'd ordered it sooner!This etagere is perfect for a spot in my kitchen for cookbooks and small decorative pieces. I love it! Very well made and so easy to put together.
