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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Grand Palais Mirror - Round is rated 4.6 out of 5 by 14.
Rated 5 out of 5 by from Isn't She Lovely? I am overjoyed with this mirror. My husband installed it with sconces with dimmers on each side over the family room sofa. Because of the room layout, it's not centered over the middle of the sofa (OCD). It's beautiful nonetheless. I LOVE IT!!! I kept looking for photos of this mirror over a sofa. Didn't find any, but I tried it anyway. So glad I did. What a difference it's made to the whole room. I also have the Jill Mirror and #3-pc Grand Palais Mirrors Thank you Ballard Designs!
Date published: 2016-02-15
Rated 5 out of 5 by from Beautiful mirror This mirror looks great above the fireplace mantel. We are very happy with it. It's a lot of work to hang, hanging hardware is not well thought out. The final product is worth it!
Date published: 2016-01-14
Rated 5 out of 5 by from Stunning! We bought this for our dining room and it's amazing. The only thing is that it is really heavy! Make sure someone who knows what they are doing hangs it because it will rip out of the drywall otherwise. I get tons of compliments!
Date published: 2015-12-22
Rated 5 out of 5 by from Gorgeous mirror The Grand Palais mirror is very well made and gorgeous. I'm crazy about it!
Date published: 2015-03-05
Rated 5 out of 5 by from Looks beautiful!!! Ordered this mirror and hung it this weekend. It looks stunning. I do understand the comments regarding hanging, but fortunately my husband took one look at it and knew what to do. It is fairly heavy so we actually had to use a pulley to get it up on the fireplace. So pleased with this purchase!!!!
Date published: 2014-12-01
Rated 5 out of 5 by from Georgous Mirror However Design of Hanging not level and difficult After receiving and hanging the 3 pc. Grande Palais Mirror, we decided to order the Round Palais Mirror. Both mirrors are stunning and very beautiful. Perfect accent pieces! Excellent quality! Negatives - Hanging is very difficult. Neither piece is level because of the positioning of the welded hanging tabs. It would be so simple for Ballard to ask their Chinese manufacturer to place their hanging tabs in a level position. It takes a lot of patience and forethought to hang these pieces. I would agree that the hanging pieces should be included in the package. However, the Ballard 12 pc set mounting brackets would show behind the Mirrors.The round mirror weighs 60 lbs. I would still buy the mirrors again. However, my husband is the lead installer. I just assist with the lifting and placement of the mirrors. Shipment - Ballard was prompt to reship the item after the first shipment was damaged by the shipping company. However, I had to call Ballard to find out what caused the delay. Ballard acts promptly and takes care as they try to meet all of the customer's needs.
Date published: 2014-10-24
Rated 5 out of 5 by from Very pleased with mirror Love this over a large new dresser in our master bedroom. I thought it might be too large but very pleased with the size & that it makes a very nice statement.
Date published: 2014-10-14
Rated 5 out of 5 by from Beautiful accent piece This mirror just arrived. The box was pretty banged up so I was worried, but the mirror was well protected and looks great. The quality is even better than I expected for the price. Nicely detailed and the wrought iron is well put together. No ugly seams or welded pieces. There are nice hammered medallions at each seam which may be hiding them. It is very, very heavy and I may have to get a professional to hang it. Definitely a two person job.
Date published: 2014-08-05
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Product:WM933-Grand Palais Mirror - Round