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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Grand Palais 54" Arch Mirror is rated 4.7 out of 5 by 39.
Rated 5 out of 5 by from Beautiful mirror I couldn’t be more excited about this mirror. It was perfect finishing piece for our dining room. It is even more beautiful in person. The color is more of a champagne/antiqued gold than silver, which is what we were going for anyways.
Date published: 2018-11-12
Rated 5 out of 5 by from Lovely Focal Point Had been looking for some time for just the right mirror and this one fit the bill perfectly. I love it!! You will need a professional to hang it as it is quite heavy and the hanging hardware is inadequate.
Date published: 2018-10-20
Rated 5 out of 5 by from Beautiful! This mirrror is exactly what I was looking for to go above my fireplace. It is extremely heavy, but that’s to be expected in a well made mirror. The antique silver was perfect!
Date published: 2018-10-20
Rated 5 out of 5 by from Another great purchase! Another gorgeous piece purchased from Ballards. Loved this mirror and was very pleased to see it in person in our new store in TX! Great quality and solid construction. It was quite heavy, so we had it professionally hung. Just love it.
Date published: 2018-09-26
Rated 5 out of 5 by from Attractive Mirror! Bought this mirror to go in our entry way. I love it. We have waited to find just the right one; and this it!
Date published: 2018-08-15
Rated 5 out of 5 by from Beautiful mirror! This mirror was a great addition to our dining room. Looks fantastic!
Date published: 2018-08-09
Rated 5 out of 5 by from Not fun to hang, but SO worth it!! This completely changes the feel & look of our bedroom, it really opens it up to make the room look larger than it is, as well as brighter, adding to the natural lighting which I love! We have a small town home, so having a mirror like this has done wonders to give the illusion of us having more room than we actually do. Very modern, classy looking. The hardware was included which was a huge help as some reviews said it wasn't included. We had to hang part of it on dry wall only, and another panel was able to line up on a stud (I'm hoping I say this correctly.... it was my husband who did the work while I tried to stay out of the way). Even though this is ridiculously heavy, it held and is very nice! It came in 3 packages, 1 of the 3 (one of the rectangle panels) came with a shattered mirror. I was able to call the company the same day, they gave me an email address to submit a photo of the shattered mirror to them, and 48 hours or so later, a new mirror was shipped to us to replace the broken one. It was easy to do, we were able to send the broken mirror out with the trash the following day, relieved we didn't have to ship it back, that would have been a pain to deal with. Instead, customer service was quick, easy, and very helpful at the replacement panel. I HIGHLY recommend this mirror! It was certainly worth what I paid for it and everyone who sees it, compliments it.
Date published: 2018-07-19
Rated 5 out of 5 by from Lovely accent piece Really brightens up the corner. Lovely accent piece
Date published: 2018-07-01
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Product:WN010-Grand Palais 54" Arch Mirror