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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Grand Palais 54" Arch Mirror is rated 4.7 out of 5 by 35.
Rated 5 out of 5 by from Attractive Mirror! Bought this mirror to go in our entry way. I love it. We have waited to find just the right one; and this it!
Date published: 2018-08-15
Rated 5 out of 5 by from Beautiful mirror! This mirror was a great addition to our dining room. Looks fantastic!
Date published: 2018-08-09
Rated 5 out of 5 by from Not fun to hang, but SO worth it!! This completely changes the feel & look of our bedroom, it really opens it up to make the room look larger than it is, as well as brighter, adding to the natural lighting which I love! We have a small town home, so having a mirror like this has done wonders to give the illusion of us having more room than we actually do. Very modern, classy looking. The hardware was included which was a huge help as some reviews said it wasn't included. We had to hang part of it on dry wall only, and another panel was able to line up on a stud (I'm hoping I say this correctly.... it was my husband who did the work while I tried to stay out of the way). Even though this is ridiculously heavy, it held and is very nice! It came in 3 packages, 1 of the 3 (one of the rectangle panels) came with a shattered mirror. I was able to call the company the same day, they gave me an email address to submit a photo of the shattered mirror to them, and 48 hours or so later, a new mirror was shipped to us to replace the broken one. It was easy to do, we were able to send the broken mirror out with the trash the following day, relieved we didn't have to ship it back, that would have been a pain to deal with. Instead, customer service was quick, easy, and very helpful at the replacement panel. I HIGHLY recommend this mirror! It was certainly worth what I paid for it and everyone who sees it, compliments it.
Date published: 2018-07-19
Rated 5 out of 5 by from Lovely accent piece Really brightens up the corner. Lovely accent piece
Date published: 2018-07-01
Rated 5 out of 5 by from Grand Palais 54" Arch Mirror This beautiful mirror hangs on the wall above our Bombay chest in the foyer with very tall ceilings and looks magnificent and inviting! We used stronger anchors to secure it to the wall since it is very heavy. Overall, we are thrilled with the effect it creates in our room and were very pleased with the price we paid for the quality and beauty of this creatively designed mirror. We would highly recommend this product for your home!
Date published: 2018-06-07
Rated 5 out of 5 by from Gorgeous!! I bought this last month on sale and this has totally transformed our small entryway. Hanging it took some time - it is ~60 lbs and the hooks were slightly uneven in the back, which required my husband and I to do a bit of extra measuring. We did not use the small wall anchors that came with the mirror and instead bought some heavy duty wall anchors from home depot and they have worked beautifully. Overall this mirror is gorgeous and the extra time it took to hang was totally worth it. So pleased with the purchase!
Date published: 2018-05-20
Rated 5 out of 5 by from Gorgeous! This mirror is just gorgeous! Looks beautiful in our dining room. It is heavy and take 2 guys to hang properly but it’s worth it. Good price with the discount also. Packaged very well, no issues.
Date published: 2018-04-28
Rated 5 out of 5 by from Well Made and Beautiful I am very happy with my purchase. I wanted add balance and brighten my bedroom. I have 9 foot ceilings and needed height of these mirrors. The style resembles a window. The mirrors reflect the light from the windows brightening the room. I am especially pleased about the quality of the mirror.
Date published: 2018-03-18
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Product:WN010-Grand Palais 54" Arch Mirror