[ProductDetail_TopEspot]
[ProductDetail_RightEspot]
[PDP_FEATUREDIN_Espot]
[ProductDetail_BLOG_TOUT_ESPOT]
[ProductDetail_KEEP_EXPLORING_ESPOT_Bottom]
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address

Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

18

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($6.00 Shipping & Processing).
Ten swatch maximum.
10 0
You have reached the maximum number of free swatches ({3}, {2} max total in your cart).
warning
ok
It looks like you have selected more than 10 swatches. Please deselct some swatches and try again.
Select up to 10 fabrics from above.

Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

false
false
false
false
Gramercy Desk Chair is rated 4.3 out of 5 by 60.
Rated 5 out of 5 by from Perfect Chair for Home Office! This chair is very comfortable and I am happy with the quality of it!
Date published: 2019-11-20
Rated 5 out of 5 by from Great Desk Chair! Comfortable chair, great fabric options, reasonable delivery times for custom order!
Date published: 2019-10-01
Rated 5 out of 5 by from Not just another pretty chair! I felt a bit guilty after I ordered this chair. I’d longed for it for years, and after finally sitting in one at a Ballard location, I decided it was time. It was more money than I typically spend on ANY piece of furniture, and on a desk chair? It just seemed wasteful. I’d recently begun working from home, though, and I needed something comfortable. I’d broken my tailbone previously, and though it’s healed, it will still ache. THIS IS THE MOST COMFORTABLE DESK CHAIR I’VE EVER ENCOUNTERED! That’s including the Herman Miller mesh chair I used to have at work. 8-10 hours, and no tailbone discomfort to speak of. My troublesome back is happy in this chair, too. And it’s GORGEOUS!
Date published: 2019-07-31
Rated 5 out of 5 by from So comfortable. This chair is very comfortable and also great looking.
Date published: 2019-06-16
Rated 5 out of 5 by from Beautiful chair, great profile I ordered two of these chairs back in November, received end of January with custom fabric and the chairs are really gorgeous. While it took several weeks to receive from date of order the custom upholstery work is perfect. Really turned out better than I had imagined it would. The leg finish is beautiful as well. Very pleased with my purchase.
Date published: 2019-02-26
Rated 5 out of 5 by from Love this chair! Purchased two in a pale blue velvet for our office at home. Love the chairs. They are beautiful and comfortable.
Date published: 2018-05-05
Rated 5 out of 5 by from Great chair for beach front home office Client loved the fabric colors, textures and wood choices available
Date published: 2018-04-20
Rated 5 out of 5 by from comfort at the computer I bought this chair to replace my usual desk chair which I had augmented with a back pillow and a seat cushion pillow due to being very uncomfortable during long sessions at the computer. Not only is the chair super comfortable, it has added a component of beauty to my home office! No more supplementary pillows needed.
Date published: 2016-09-15
Rated 5 out of 5 by from Great desk chair I purchased this chair last year in custom mineral spa velvet. It has held up very well so far and is still in excellent condition. I love this chair!
Date published: 2015-02-01
Rated 5 out of 5 by from Style, comfort and functionality all in one! I just received my new Gramercy Desk Chair and I love it! It was the final piece of furniture for my new home office...and was worth the wait. It was upholstered beautifully in my own fabric and is very comfortable. Being able to adjust the height is key for a desk chair. I also didn't realize how much I needed the swivel given how my desk is situated. I would highly recommend this chair.
Date published: 2014-04-08
Rated 5 out of 5 by from Almost perfect! I searched for nearly 4 months online to find the "perfect" chair for my home office. I did find one and it was going to cost me $2,000. I kept watching this chair hoping a review would be posted. Well I finally took a chance and ordered the chair as I had been sitting on a dining room chair for over 4 months. I knew the back was not going to be as high as I would have liked but again that would have cost me $2,000. I really wish Ballard had offered a higher back chair to lean your head on that was simple looking like this chair. I supplied my own fabric for a custom order. I could not have been more pleased when it arrived as scheduled. The chair is well made and comfortable to sit in (i am 5'3"). The wheels on the chair work well (i have it on a chair mat over carpet) and it moves easily up and down. The wood on the base of the chair is rich looking (black) and the upholstery was well done. It is a nice quality (could have a bit more cushion in the seat) and was worth the wait and price. I would order it again.
Date published: 2013-08-15
Rated 4 out of 5 by from Great home office chair This chair is very comfortable for a home office situation. Also, the proportions are perfect for the size of the room. This chair was custom upholstered by Ballard Designs with fabric that I provided. The upholstery job turned out great.
Date published: 2021-03-04
Rated 4 out of 5 by from Beautiful and comfy! Just received my Gramercy desk chair that I ordered in early December. Was worth the wait! I had it upholstered in Schumacher’s Camden check in indigo. Delivered in perfect condition by 2 very nice and professional delivery men. The only reason for 4 not 5 stars is that the pattern matching is a little bit off.
Date published: 2021-02-19
Rated 4 out of 5 by from Comfortable and gorgeous I love, love this chair. The only reason I took off a star is that I ordered the dove gray finish but received the black. I decided that it goes fine with my decor so didn't send it back. The chair is so comfortable and such a relief to sit in after months of sitting in a hard, uncomfortable one. And the fabric is so pretty!
Date published: 2020-08-30
Rated 4 out of 5 by from Gramercy desk chair I was surprised at how comfortable this chair is while sitting at my desk. I'm glad I purchased it.
Date published: 2019-06-20
Rated 4 out of 5 by from beautiful chair it took 2 times, but when the chair arrived, it was as ordered. I think the chair tilts to the right slightly. My husband says I am too picky. I have adjusted. It is lovely.
Date published: 2015-02-12
Rated 4 out of 5 by from Good chair except fabric is splitting after less than 2 months of use This would be a great chair however I have had it less than 2 months and the fabric is splitting along the seam. It is covered in white sunbrella and I will be calling Ballard to find out what can be done about this.
Date published: 2014-01-04
Rated 3 out of 5 by from Beautiful less quality in cushion than previous The chair itself is beautiful. The fabric was actually much better than I anticipated and I believe looks much richer in person than in the photo . This is my second gramercy chair because I loved the first one so much. I am disappointed though so far in the cushion - I can really feel the support pieces through the fabric and there are already indentations where my legs are on the chair something I did not experience in the first chair . I question the quality of the seating and doubt this one will last at all for 10 years like my first one did. I am only about 125 lbs so for the cushion to do this after only a month I am disappointed as it was not an inexpensive purchase .
Date published: 2021-01-30
Rated 3 out of 5 by from Like The chair is beautiful except it was wrapped so tight during shipping that the velvet is crushed and now has lines all over. We are hoping that goes away but not too hopeful
Date published: 2020-04-15
Rated 2 out of 5 by from not worth the money Not worth the price. The chair sits crooked on the center base post. my husband actually pointed it out and then after inspecting also noticed the top of the chair where they pull the fabric taught for upholstering - is frayed. So disappointed. Either don’t bother and get a cheap chair or go to a real custom furniture or upholsterer.
Date published: 2020-09-15
Rated 2 out of 5 by from Not at all as expected Paid way too much. For what I got. Triple paid in my opinion
Date published: 2015-06-29
Rated 1 out of 5 by from The adjustable height arm The adjusting height arm broke off when I tried to adjust the height. Excessive force was not used to push down on the arm. I waited 4-5 months for the chair and I used custom fabric. Haven’t investigated repair. Just living with it for now. It’s attractive and comfortable, except it sinks to the lowest height when I sit down and jumps up to the highest height when I stand up.
Date published: 2020-12-30
  • y_2021, m_4, d_9, h_17
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.14
  • cp_2, bvpage2n
  • co_hasreviews, tv_30, tr_30
  • loc_en_US, sid_UF015, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_ballarddesigns
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 79ms
  • REVIEWS, PRODUCT
You will eliminate your current selection. Are you sure you want to proceed?

Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UF015-Gramercy Desk Chair