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Gramercy Desk Chair

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Gramercy Desk Chair is rated 4.3 out of 5 by 7.
Rated 5 out of 5 by from comfort at the computer I bought this chair to replace my usual desk chair which I had augmented with a back pillow and a seat cushion pillow due to being very uncomfortable during long sessions at the computer. Not only is the chair super comfortable, it has added a component of beauty to my home office! No more supplementary pillows needed.
Date published: 2016-09-15
Rated 5 out of 5 by from Great desk chair I purchased this chair last year in custom mineral spa velvet. It has held up very well so far and is still in excellent condition. I love this chair!
Date published: 2015-02-01
Rated 5 out of 5 by from Style, comfort and functionality all in one! I just received my new Gramercy Desk Chair and I love it! It was the final piece of furniture for my new home office...and was worth the wait. It was upholstered beautifully in my own fabric and is very comfortable. Being able to adjust the height is key for a desk chair. I also didn't realize how much I needed the swivel given how my desk is situated. I would highly recommend this chair.
Date published: 2014-04-08
Rated 5 out of 5 by from Almost perfect! I searched for nearly 4 months online to find the "perfect" chair for my home office. I did find one and it was going to cost me $2,000. I kept watching this chair hoping a review would be posted. Well I finally took a chance and ordered the chair as I had been sitting on a dining room chair for over 4 months. I knew the back was not going to be as high as I would have liked but again that would have cost me $2,000. I really wish Ballard had offered a higher back chair to lean your head on that was simple looking like this chair. I supplied my own fabric for a custom order. I could not have been more pleased when it arrived as scheduled. The chair is well made and comfortable to sit in (i am 5'3"). The wheels on the chair work well (i have it on a chair mat over carpet) and it moves easily up and down. The wood on the base of the chair is rich looking (black) and the upholstery was well done. It is a nice quality (could have a bit more cushion in the seat) and was worth the wait and price. I would order it again.
Date published: 2013-08-15
Rated 4 out of 5 by from beautiful chair it took 2 times, but when the chair arrived, it was as ordered. I think the chair tilts to the right slightly. My husband says I am too picky. I have adjusted. It is lovely.
Date published: 2015-02-12
Rated 4 out of 5 by from Good chair except fabric is splitting after less than 2 months of use This would be a great chair however I have had it less than 2 months and the fabric is splitting along the seam. It is covered in white sunbrella and I will be calling Ballard to find out what can be done about this.
Date published: 2014-01-04
Rated 2 out of 5 by from Not at all as expected Paid way too much. For what I got. Triple paid in my opinion
Date published: 2015-06-29
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*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UF015-Gramercy Desk Chair
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