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Graham Storage Ottoman

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Graham Storage Ottoman is rated 5.0 out of 5 by 9.
Rated 5 out of 5 by from This ottoman is just what I was looking for! My living room was too dark with the wood paneled walls and brown leather sectional. This Graham storage ottoman in the Sunbrella fabric added the lightness and character the room needed.
Date published: 2015-03-18
Rated 5 out of 5 by from This ottoman is beautiful and so practical Not only does it look gorgeous in our room, it provides so much storage. I love it and highly recommend it.
Date published: 2014-10-26
Rated 5 out of 5 by from Awesome ottoman but be careful choosing fabric I absolutely love this ottoman! It is the perfect size for storing tons of stuff and you can't even tell it is a storage ottoman. The height is great for putting your feet up on the couch. The only thing I caution is choosing fabric. We ordered the hayley blue print and it is beautiful but extremely thin fabric. I don't even think it should be used as upholstery fabric. Hopefully it will hold up since it is really pretty!
Date published: 2013-04-16
Rated 5 out of 5 by from Love how much you can put in it!! I love this ottoman! I had been looking for one for a very long time and so glad I just didn't settle on one because this one is more then I ever thought. Took awhile to get but so worth the wait.
Date published: 2012-10-28
Rated 5 out of 5 by from Excellent ottoman--great fabric I have never bought furniture online--but I am a convert (to Ballard at least). I have the chocolate arden on this ottoman, and we love it. Two kids and cat house--and it is holding up well. It is sturdy, and the wheels work well, and it's well made. Highly recommend.
Date published: 2012-10-11
Rated 5 out of 5 by from Nice size and storage! We are thrilled with this ottoman! I didn't even check the dimensions before we purchased it, and it's much bigger than I expected. But, we love the size. And, my 10 year-old son can hide inside it...that's how much storage space there is! We plan to use it as a table sometimes too...to set a tray of appetizers or play a board game on it. It's a very versatile piece.
Date published: 2012-04-13
Rated 5 out of 5 by from beautiful and functional Love this ottoman. The lift mechanism is smooth and easy, the fabric is very high quality and colors are true to website. Just don't be in a hurry, after choosing the fabric it is shipped to carolina for production and it takes several weeks if not months to complete. Excellent price and quality if you are willing to wait.
Date published: 2012-03-04
Rated 5 out of 5 by from Perfect in every way Perfect size for me and my husband to put our feet up and for or two Shih Tzu's to stretch out. It rolls easily. The hinged lid opens easily and stays open while you put things away or take things out. The inside is very spacious. The craftsmanship of the upholstery is exquisite. This is quite simply a flawless piece of furniture that makes my heart sing whenever I see it. Worth every penny.
Date published: 2011-11-07
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*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:US687-Graham Storage Ottoman
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