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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Gordon Planters is rated 3.9 out of 5 by 17.
Rated 5 out of 5 by from Planter Love this planter, looks just like concrete but without the weight. Will be buying another one.
Date published: 2022-07-23
Rated 5 out of 5 by from Pretty love both sizes Aged look I love for flowers I added styrofoam at bottom since I am using for annuals
Date published: 2022-06-01
Rated 5 out of 5 by from Planters Great quality! Looks beautiful on our front porch.
Date published: 2022-05-23
Rated 5 out of 5 by from Gordon planters It’s a light, synthetic material that looks like ceramic but is easy to move. A knock out hole in the base allows drainage. It looks great.
Date published: 2022-05-02
Rated 5 out of 5 by from Beautiful Gordon Planter After waiting about four months for the planter to arrive, I am very pleased with the product. It has the look of real stone without the weight. It does not have a drain hole in the bottom, but was able to easily drill through to make one.
Date published: 2021-12-07
Rated 5 out of 5 by from Beautiful planter Beautiful, well made! Color as pictured. Was able to drill holes in bottom for drainage.
Date published: 2021-06-13
Rated 5 out of 5 by from Beautiful planter Love this planter!! It looks like real stone but yet it’s light in weight. Very sturdy and opening is wide, so it’s easy for planting. Looks great in my lanai!! Love it!!!
Date published: 2021-03-25
Rated 1 out of 5 by from Not as advertised These planters can not hold real plants that need to be watered. They will fall apart in spite of using pictures on their website showing the pots with live plants on an outside patio. After waiting several months to receive the pots, we received them in November 2021 when it was to late to use. We stored them in the garage. Upon recently opening the boxes, I discovered they do not have drain holes and wanted to check the website to see what other customers experiences were with drilling holes. This is when I saw the 2 very recent reviews (23 days and 2 months old as of today) that discussed this. One customer who also received and used the pot in November 2021 said it fell apart this Spring. I repacked the pots for return and was told by customer service to mark the reason as defective product (code 83) and that I would be refunded. I received gift cards instead. I am unhappy as another recent high price item was defective and I don't have confidence or desire to shop here in the future. Nice way for this company to push defective products on to their customers and still profit.
Date published: 2022-05-17
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