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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Giardino 7-Piece Dining Set is rated 3.9 out of 5 by 19.
Rated 5 out of 5 by from Stylish buy for a great price This set is just as charming as it looks on the site. The price is really good for heavy duty metal frames. The teak is fine, it's not high quality, but it is just fine for the price point. I gotten several compliments on the set. I love that I can collapse the pieces and easily store it. the umbrella and stand are really nice. I'm especially pleased with the look, size and quality of them as well. Really happy with my purchase.
Date published: 2014-10-21
Rated 5 out of 5 by from Very pleased with this gorgeous teak Dining Set It came in 5 boxes, all pretty heavy, and I was thinking, "What have I done?", but each piece is so well made, and easy to fold, and it looks fabulous on my deck!
Date published: 2012-10-07
Rated 5 out of 5 by from Simply French and Efficient We purchased this patio set for our cottage at the Lake. It arrives completely assembled. It is easy to fold up and pack away in the winter, too. The look is gorgeous and simple. I also bought the matching bench so I could seat 8 people as opposed to just 6 (it breaks up the "chair" look and looks a little shabby chic). The slats are sturdy, the only concern I have is that the wood feels a little bit rough or splintery; the wood has a bit of a powderery look. I am going to seal it and then let it age to the gray driftwood look which I think I will love. We installed a large rectangular umbrella in the table hole to complete the look. It has comfortable seating with or without a chair pad (I put just a chair pad on each chair and left the bench naked to set off the look). Love it so far! We entertain often and it accomodates us.
Date published: 2012-09-06
Rated 5 out of 5 by from Beautifully constructed, love the design Very reasonably priced for the quality. I am working with a small outdoor space and originally thought I could move in & out of storage as I needed it for entertaining. That will not happen because the table is too heavy for me to move by myself. So now I store 4 of the six chairs, when not entertaining, chairs are heavy but easily moved and hang in my garage when not in use.
Date published: 2012-06-24
Rated 5 out of 5 by from Excellent table & chairs This table & chairs looks so great on our screened in porch!! This product was packaged to the max which we were very happy about, the table & chairs were easy to set up & yet they are very sturdy. I would recommend this product, we love it!
Date published: 2012-06-24
Rated 5 out of 5 by from Very solid, great value for the money I have to confess that I was a little unsure when I ordered this set. It was very reasonably priced for a 7-piece set, and like they say, you get what you pay for. Boy, was I really pleasantly surprised. The set is very solid, comfortable, and really beautiful. We just used it for our son's birthday party, and after three hours no one would give up their seat at the table. I would definitely recommend it to anyone looking for that European cafe look in a patio set.
Date published: 2012-06-12
Rated 5 out of 5 by from Elegant, stylish furniture set!! I love this set! It has a timeless look that is perfect for our brick patio. So inviting, more comfortable than I expected, and amazingly portable. Love the way everything can fold and be stored for winter. I waited a long time to buy teak furniture, because I only ever see heavy, blocky-looking pieces. This set has elegant legs, is simple, and is visually pleasing. We added the striped umbrella as well, as the icing on the cake! Love!
Date published: 2012-06-11
Rated 5 out of 5 by from Great folding feature I love this dining set, I sealed it with teak oil in the fall of 2011, It looks fantastic in my outside dining area. I has the old world look I was looking for. Nice and solid table and chairs, with the added bonus of being put away if needed {which I don't} or moving around with ease by 2 people. I brought inside at Thanksgiving to add to my seating for a large group along with my dinning set. Use a carpet on hardwood floors to protect your wood, It looked really nice. Friends and family loved the table and chairs. I also purchased seat and lumbar pillows for better comfort.Seats 8 with ease.
Date published: 2012-03-25
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Product:TO313-Giardino 7-Piece Dining Set